The Home Depot

Outside Sales

• Drive incremental sales growth and profitability through account relationships
• Focus on Complex Business Expansion and new business development
• Monitor key performance indicators for assigned professional customers
• Meet or exceed Sales and Margin performance plans by working with the Pro Sales Manager
• Use data, customer insights, and Pro customer satisfaction results to improve competitive position and capability adoption
• Participate in district and regional meetings as needed
• Communicate weekly activities with the Pro Sales Manager
• Represent The Home Depot Pro brand at local community events
• Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering
• Produce new account revenue in line with individual targets and quotas
• Partner with the Inside Sales Support Representative on quoting, ordering, and transactions
• Complete in-person sales appointments with assigned customers
• Expand the customer base within the defined sales territory
• Cultivate customer relationships and prospect for incremental sales growth
• Use Salesforce to plan sales calls, manage customer communications, and maintain the sales pipeline
• Conduct initial customer meetings and sell The Home Depot value proposition
• Prospect for new business through internal leads, existing customer relationships, stores, and the community

Outside Sales Representative

General

• Assist with the customer experience throughout the install job life cycle
• Perform technical measures, assess pre-existing conditions, and conduct product affirmations
• Conduct Job Site Inspections (JSIs) to review quality of work and ensure industry construction standards are followed
• Conduct service provider badging checks
• Meet with customers to ensure the install experience is consistent with The Home Depot standards
• Initiate and maintain regular customer communication and timely follow-up
• Resolve customer complaints, open questions, job changes, open services, Care Tickets, and jobs-on-hold
• Make decisions to prevent cycle-time delays and resolve issues with service providers
• Approve or escalate project changes before work proceeds
• Manage all jobs in the assigned area and product category
• Ensure job scope changes are documented and installations meet or exceed customer expectations
• Ensure all open items are completed to the customer's satisfaction
• Report to the District Installation Manager

Area Installation Specialist

Director

• Lead enterprise-wide licensing, permitting, regulatory compliance, and field licensing strategy for Home Services
• Establish the vision, operating model, and governance framework for licensing compliance
• Develop and execute long-term licensing and compliance strategies
• Oversee licensing operations, regulatory risk, process improvements, audits, permit compliance, field licensing support, and regulatory readiness
• Serve as primary liaison with regulatory agencies, internal business partners, and service providers
• Own licensing and certification programs and ensure compliance with federal, state, municipal, and trade-specific regulations
• Direct jurisdictional research and market-entry evaluations for new programs, service offerings, and geographic expansion
• Lead audit programs, risk assessments, quality reviews, compliance scorecards, reporting, corrective action plans, and root-cause analysis
• Oversee service provider licensing validation, qualification, monitoring, inspections, audits, provider reviews, and regulatory assessments
• Develop enterprise licensing and regulatory compliance strategy, governance structures, performance metrics, and scalable compliance solutions
• Drive process redesign, automation, data analytics, and AI-enabled solutions
• Lead managers and associates responsible for licensing operations, compliance administration, audits, and field compliance
• Establish goals, performance expectations, development plans, succession plans, and talent development strategies
• Manage organizational design, staffing, budget, and talent planning within the licensing function

Director, Services Licensing

Analyst

• Manage day-to-day activities for the Order to Cash (OTC) tower
• Partner with internal teams and external business partners to resolve discrepancies and solve problems
• Maintain, file, and distribute required internal and external documentation
• Work on departmental and strategic projects
• Collaborate with project/product managers and cross-functional teams
• Support and help develop more junior analysts
• Present continuous improvement insights and recommendations to managers and leaders
• Gather input and feedback concerning business needs
• Execute operational tasks related to delivery of the OTC tower
• Interpret data in reports and ledgers
• Provide advice and analysis to improve efficiency
• Execute month-end and year-end processes
• Monitor and work toward KPIs and SLAs
• Assist the FBS manager with building and interpreting business analysis
• Help prioritize assignments and ensure quality and accuracy
• Participate in continuous improvement of financial shared services processes and tools

Senior Analyst, Order to Cash

Full-stack Engineer

• Lead a team of engineers building and designing customer- and associate-focused products
• Create, deploy, maintain, and support production applications
• Assist with product and tool selection, configuration, security, resilience, performance tuning, and production monitoring
• Develop reusable foundational code elements, architectural diagrams, and product-related documentation
• Develop functional and destructive test suites to support rapid production deployment
• Work with the Product Team to ensure user stories are developer-ready, understandable, and testable
• Collaborate in agile processes with team members
• Answer product and engineering team questions
• Guide junior engineers on modern software development frameworks and lead technical discussions
• Identify team gaps and suggest productivity improvements

Staff Software Engineer – Mongo, Elastic

Software Engineer

• Assist in developing and designing software products for Home Depot customers and associates
• Develop, test, deploy, and maintain software
• Follow organizational best practices and participate in improvement conversations
• Contribute to product configuration, security, resilience, performance tuning, and production monitoring
• Learn through successful and failed experiments when tackling new problems
• Pursue professional growth through formal and informal development channels
• Build partnerships and collaborate with team members in agile processes
• Report to a Software Engineer Manager or Senior Manager
• No direct reports
• No travel required

• Complete daily routes for pre-assigned in-home measure appointments efficiently and accurately
• Perform in-home measurements, calculations, quote review, and presentation
• Provide quality professional customer service and maintain customer relationships
• Support sales, product inquiries, and installation coordination
• Describe merchandise features and benefits and explain project-completion steps
• Demonstrate product and services knowledge when answering customer questions
• Identify opportunities to engage customers in additional services programs
• Cooperate with Associates, Supervisors, and Managers on assigned work
• Follow company policies, procedures, and work schedules
• Travel primarily to appointments within a predefined geographical area and support company locations as needed
• Report directly to the Assistant Market Manager

Measure Tech, Part Time

Account Executive

• Sell the Company's exterior and interior products and services to customers
• Conduct outside sales visits to customer homes and trade shows
• Assess customer needs and make individually tailored product recommendations
• Develop and negotiate customized price quotes
• Present warranty information and financial options
• Maintain and drive profitability
• Complete sales contracts and paperwork
• Take measurements using industry-standard methods to meet installation specifications
• Proactively solicit and acquire new customers inside assigned THD stores and at industry events
• Travel to assigned stores and maintain local relationships
• Educate store associates on HDIS offerings and increase awareness of HDIS programs
• Conduct professional sales presentations and advocate HDIS solutions
• Prepare for appointments, commute to and from appointments, and process sales-related paperwork
• Seek referrals and develop relationships with store management and associates
• Attend sales and store team meetings
• Report to the Sales Manager; no direct reports

Field Sales Consultant, Home Services, Interiors

Accounting Manager

• Support day-to-day activities within the assigned finance tower, such as procure to pay, order to cash, or record to report
• Partner with internal teams and external business partners to resolve discrepancies and solve problems
• Apply foundational skills in accounts payable, accounts receivable, GL entry, or financial reporting
• Maintain, file, and/or distribute required internal and external documentation
• Work on departmental and strategic projects
• Collaborate with project/product managers and cross-functional teams
• Help junior analysts and balance competing priorities
• Present continuous improvement insights and recommendations to managers and leaders
• Gather input and feedback concerning business needs
• Interpret data in reports and ledgers
• Provide advice and analysis to improve efficiency
• Execute month-end and year-end processes
• Monitor and work toward KPIs and SLAs
• Assist managers with analysis and business insights
• Help prioritize assignments and ensure quality and accuracy
• Participate in continuous improvement of financial shared services processes and tools
• Seek knowledge of finance developments and trends, including analytics, intelligent automation, and robotics

Senior Analyst – General Accounting

Technician

• Work independently in a traveling field role supporting The Home Depot’s Field Services Organization
• Complete in-home measure appointments and daily routes for pre-assigned appointments
• Create, maintain, and improve customer relationships
• Support sales, product inquiries, in-home measurements, and installation coordination
• Provide accurate measurements, calculations, quote review, and presentation
• Describe merchandise features and benefits and explain project-completion steps
• Answer customer questions using product and services knowledge
• Identify opportunities to engage customers in other services programs
• Follow company policies, procedures, and work schedules
• Collaborate with Associates, Supervisors, and Managers
• Report to the Assistant Market Manager

Measure Technician

• Drive incremental sales growth and profitability through account relationships
• Focus on Complex Business Expansion and new business development
• Monitor key performance indicators for assigned professional customers
• Meet or exceed sales and margin performance plans by working with the Pro Sales Manager
• Use data, customer insights, and Pro customer satisfaction results to improve competitive position and capability adoption
• Participate in district and regional meetings as needed
• Communicate weekly activities with the Pro Sales Manager
• Represent The Home Depot Pro brand at local community events
• Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering
• Produce new account revenue in line with individual targets and quotas
• Partner daily with the Inside Sales Support Representative to support quoting, ordering, and transactions
• Establish customer partnerships through in-person sales appointments
• Expand the customer base within the defined sales territory
• Cultivate assigned customer portfolios and prospect for incremental sales growth
• Use Salesforce to plan sales calls, manage customer communications, and maintain the sales pipeline
• Conduct initial customer meetings and sell The Home Depot value proposition
• Prospect for new business through internal leads, existing customer relationships, stores, and the community
• Report to the Pro Sales Manager and manage no direct reports
• Travel overnight 20% to 50% of the time

Manager

• Assist in determining learner needs by role/content area and contribute to learning solution design
• Manage independent learning projects as needed
• Build relationships with business, HR, and Learning partners to drive execution
• Communicate program and process status to internal stakeholders and client groups
• Partner with Design & Development, Technology, Delivery, Learning Strategy, business, and Product teams
• Support design, testing, and deployment of Learning Management System functionality, security, and processes
• Monitor, measure, and report on learning and development solution effectiveness
• Assess learning impact on business and individual performance and create continuous-improvement action plans
• Forecast training demand and create scalable approaches for learning execution
• Develop, manage, and report on project plans
• Create and deploy learning programs and reporting solutions in the Learning Management System
• Manage day-to-day operations of learning and development solutions
• Manage internal processes, program participation, expenses, and budgets

Learning Execution Manager

• Lead profitable operations of multiple stores within the North New Jersey district
• Execute the company's retail strategy across customer service, in-stock, and store appearance
• Coach and develop store management to drive sales and profitability
• Resolve people issues and escalated customer care issues
• Use financial, sales, and store reports to identify operational opportunities
• Monitor market trends and competition and execute improvement game plans
• Communicate retail strategy between regional leadership and stores
• Conduct regular store walks, town hall meetings, and staff meetings
• Develop leaders and build a talent pipeline for store leadership positions
• Evaluate inventory productivity, maximize turns, improve in-stock, and reduce slow-moving merchandise
• Improve operations in Receiving, Front End, Tool Rental, and Interconnected Retail
• Position reports to a Regional Vice President and has approximately 10 direct reports

District Manager

• Drive incremental sales growth and profitability through account relationships
• Focus on Complex Business Expansion and new business development
• Monitor KPIs for assigned professional customers and meet or exceed sales and margin plans
• Use customer insights and satisfaction results to improve competitive position and capability adoption
• Participate in district/regional meetings and communicate weekly activities with the Pro Sales Manager
• Cultivate net-new sales relationships through community events and represent The Home Depot Pro brand
• Sell enterprise products and services, including commercial credit, volume pricing, delivery, will-call pickup, and website ordering
• Produce new account revenue in line with individual targets/quotas
• Partner daily with Inside Sales Support Representative on quoting, ordering, and transactions
• Complete in-person sales appointments and develop territory expansion strategies
• Manage customer communications and sales pipeline using Salesforce
• Conduct initial customer meetings, sell the value proposition, and win opportunities to quote materials
• Prospect for new business using internal and field-generated leads
• Typically requires overnight travel 20% to 50% of the time
• Reports to the Pro Sales Manager; has 0 direct reports

• Lead a team of engineers building and designing customer- and associate-focused products
• Create, deploy, and support production applications
• Assist with product and tool selection, configuration, security, resilience, performance tuning, and production monitoring
• Contribute reusable foundational code elements, architectural diagrams, and product-related documentation
• Develop, test, deploy, and maintain software
• Develop functional, destructive, and other test suites to enable rapid production deployment
• Work with the Product Team to ensure user stories are developer-ready, understandable, and testable
• Collaborate with team members in agile processes
• Field questions from product and engineering teams
• Guide junior engineers on modern software development frameworks and lead technical discussions
• Identify team gaps and suggest changes to improve productivity