The Home Depot

General

• Complete daily routes for pre-assigned in-home measure appointments efficiently and accurately
• Provide quality professional customer service meeting or exceeding company standards and customer expectations
• Create, maintain, and improve customer relationships while interacting with customers daily
• Support sales, product inquiries, in-home measurements, and installation coordination
• Provide accurate measurements, calculations, quote review, and quote presentation
• Travel primarily to appointments within a predefined geographical area and provide support to company locations as needed
• Use company-issued devices to complete work
• Ask customers open-ended questions and listen to project and product needs
• Describe merchandise features and benefits and explain project-completion steps
• Demonstrate product and services knowledge when answering customer questions
• Identify opportunities to engage customers in other services programs
• Follow all policies, procedures, and work schedule
• Cooperate with Associates, Supervisors, and Managers on assigned work
• Report directly to the Assistant Market Manager

Measure Tech – Part Time

Full-stack Engineer

• Lead a team of engineers building and designing customer- and associate-focused products
• Create, deploy, and support production applications
• Assist with product and tool selection, configuration, security, resilience, performance tuning, and production monitoring
• Contribute reusable foundational code elements, architectural diagrams, and product-related documentation
• Develop, test, deploy, and maintain software
• Develop functional, destructive, and other test suites to enable rapid production deployment
• Work with the Product Team to ensure user stories are developer-ready, understandable, and testable
• Collaborate with team members in agile processes
• Field questions from product and engineering teams
• Guide junior engineers on modern software development frameworks and lead technical discussions
• Identify team gaps and suggest changes to improve productivity

Staff Software Engineer

Human Resources

• Lead consultative engagements with internal HR clients to identify strategic information needs
• Conduct moderate- to high-complexity analyses of HR, Payroll, and related business data and processes
• Identify trends, determine root causes, develop solutions, and provide actionable recommendations
• Manage and execute analytical projects supporting organizational strategic objectives
• Coordinate the design, development, and implementation of analytical tools, technology, and business solutions
• Gather functional requirements, maintain documentation, and develop project plans and status reports
• Guide IT and HR Services supporting staff during development activities
• Design and develop dashboards, reports, presentations, and visual aids for HR clients and business leaders
• Educate business leaders and internal HR clients on analytical tools, techniques, and strategic use of HR information assets
• Lead project work teams as needed, including selecting members, assessing capabilities, providing training, and evaluating project performance

Senior Analyst, HR Analytics

IT Support

• Guides business architecture design and adoption across multiple portfolios, product teams, and principal architects
• Accelerates decision speed and investment quality through domain expertise, architectural leadership, and communication of standards and reusable patterns
• Defines and stewards the connective model tying customer and associate journeys, value streams, business capabilities, and end-to-end processes to solutions, applications, and data
• Engages principal architects, product managers, and business partners to foster shared language, model literacy, and adoption of enterprise standards
• Interfaces with third-party vendors to evaluate capability coverage, identify investment overlap, and drive interoperability and data-sharing fit
• Supports 4–6 portfolios or capability domains
• Leads portfolio-level Principal meetings for alignment, consistency, and knowledge sharing
• Creates reusable foundational code elements and develops proofs of concept with new technologies
• Tracks cloud-resource usage and drives cost-reduction opportunities
• Acts as an escalation point for complex challenges, high-priority issues, and outages
• Presents at and attends conferences and applies new technologies and concepts
• Provides leadership, mentoring, and coaching to direct reports
• Conducts annual and mid-year reviews and provides performance feedback
• Attracts, retains, develops, and motivates talent
• Defines technology solutions with a Distinguished Engineer and influences technology roadmaps
• Removes roadblocks across large cross-functional projects and drives thought leadership and innovation
• Fields questions from project, product, and support teams
• Resolves technology disputes across local teams
• Works with vendors to implement software feature enhancements
• Evangelizes successful tooling and technology usage
• Typically requires overnight travel 5% to 20% of the time
• Reports to various individuals and has 4–6 direct reports

Senior Principal, Enterprise Architect – Business Architecture

Manager

• Lead the install customer experience and team of associates across the post-sale job lifecycle
• Ensure effective execution of Pre-Installation Inspection and Job Site Inspection processes
• Manage job movement activities, scheduling, services, warranties, and job flow processes
• Conduct contract and measure audits and site visits
• Address contract scope adjustments, customer escalations, concessions, and Service Provider add-labor charge approvals
• Drive customer experience through installation process standards, timely decisions, customer communications, care ticket responses, and service closures
• Hire, set goals for, train, and manage performance of field install associates
• Build relationships with business partners, sales teams, stores, and Core Services teams
• Use data, reporting, and systems to meet cycle time, customer satisfaction, reorder rate, and gross margin targets
• Manage job starts, customer interactions, job flow tasks, service orders, and service provider invoice processing
• Report to the Branch Install Manager and oversee 2–5 direct reports

District Installation Manager

Product Manager

• Drive product strategy, roadmap, and delivery for Digital Asset Management (DAM)
• Own the lifecycle of atomic assets and metadata management
• Lead integrations with content management, marketing, and activation platforms
• Ensure content is seamlessly managed and discoverable across the content supply chain
• Assess market needs and inspire cross-functional product teams to deliver value
• Drive sales, improve efficiency, and enhance customer satisfaction through quality products
• Work with developers, designers, business partners, and third-party partners
• Support business reviews and communicate and present across all organizational levels
• Generate innovative ideas for growth and change management
• Analyze data, solve problems, and lead product teams
• Translate business goals and user needs into product strategy and priorities
• Identify goals, metrics, and analytics to determine product value
• Manage and groom the product backlog and make value-based decisions
• Partner with Finance on financial needs and business plans
• Monitor research and competitive landscapes to recommend solutions
• Formulate, test, and refine assumptions through user research and testing
• Document, review, and ensure quality and change control standards
• Create, prioritize, and accept user stories and incorporate them into release planning
• Participate in standups, iteration planning, product demos, and retrospectives
• Foster collaboration, resolve impediments, and advocate for users and stakeholders
• Manage cross-functional team and stakeholder expectations
• Guide junior team members and contribute to learning activities
• Participate in talent acquisition, development, and retention activities

Senior Product Manager, DAM

• Assist with the customer experience throughout the installation job life cycle
• Perform technical measures, assess pre-existing conditions, and conduct product affirmations
• Conduct Job Site Inspections to review work quality and construction standards
• Perform service provider badging checks
• Meet with customers to ensure the installation experience meets company standards
• Resolve customer complaints, open services, Care Tickets, and jobs-on-hold
• Manage scope-of-work changes, add-labor items, material needs, and project changes
• Work with service providers to resolve issues and approve or escalate project changes
• Ensure all open items are completed to the customer's satisfaction
• Manage jobs within the assigned area and product category
• Use reporting and related systems to support customer experience and installation accuracy

Area Installation Specialist – Exteriors

• Assist with the customer experience throughout the installation job life cycle
• Perform technical measures, assess pre-existing conditions, and perform product affirmations
• Conduct Job Site Inspections to review quality of work and verify service provider badges
• Meet with customers to ensure the installation experience meets The Home Depot standards
• Resolve customer complaints and open questions
• Make decisions to prevent cycle-time delays
• Work with service providers to resolve issues
• Approve or escalate project changes before work proceeds
• Ensure all open items are completed to the customer's satisfaction
• Maintain regular customer communication and timely follow-up
• Resolve scope-of-work changes, add-labor items, material needs, open services, and Care Tickets
• Manage jobs in the assigned area and product category
• Inspect work for adherence to industry construction standards and document job scope changes
• Resolve jobs on hold and initiate change-of-scope requests
• Use reporting and related systems to support customer experience and installation accuracy
• Report to the District Installation Manager; no direct reports

Area Installation Specialist, Interior

Account Executive

• Sell the Company's exterior and interior products and services to customers
• Conduct outside sales visits to customer homes and trade shows
• Travel to customers' homes to make sales calls and assess customer needs
• Make individually tailored product recommendations
• Develop and negotiate customized price quotes
• Present warranty information and financial options
• Maintain and drive profitability
• Complete required sales contracts and paperwork
• Take measurements using industry-standard methods to ensure orders meet installation specifications
• Solicit and acquire new customers inside assigned THD stores and during industry events
• Travel to assigned stores, maintain local relationships, educate store associates on HDIS offerings, and increase awareness of HDIS programs
• Prospect for new customers inside and outside assigned THD stores
• Seek referrals and develop relationships with store management and associates
• Attend sales and store team meetings to improve sales techniques and learn HDIS product offerings
• Report to the Sales Manager; no direct reports

Field Sales Consultant – Interiors

Technical Project Manager

• Plan and execute project delivery activities within timelines and budgets
• Manage one or more projects, including status reporting, issue and risk management, and work with third-party partners
• Lead project planning with stakeholders, including scope, deliverables, dates, work breakdown structures, and milestones
• Create, monitor, track, and adjust project plans
• Execute change management processes and activities within the Technology organization
• Identify and mitigate dependencies, risks, and issues
• Manage fiscal reporting, gross labor, capital spend, non-labor forecasting, and variance analysis
• Report to the Senior Director, Pro Paint

IT Project Manager

• Execute The Home Depot's labor relations strategy to ensure a union-free environment across the enterprise, with dedicated focus on Temco locations
• Manage issues involving protected concerted activity, organized labor, and positive associate relations
• Support, consult, and provide guidance to management at all organizational levels
• Design positive associate relations and union-free training, learning programs, and work environment assessment tools
• Deliver virtual and in-person trainings across Temco
• Problem solve and provide strategies to field business partners to identify root causes, drive solutions, and limit vulnerability risks
• Monitor and report on labor-relations case law and regulatory changes
• Collaborate with field business partners on special projects, training and development, process enhancements, organizational development, communications, and policy implementation
• Manage union election campaigns under the direction of the Director, Labor Relations
• Report to the Sr. Director, Labor Relations

Senior Manager, Labor Relations

Security Engineer

• Partner with Architecture, IAM, cloud, platform, DevOps, and application teams to design, build, and operate enterprise-scale NHI discovery, governance, and lifecycle automation
• Discover non-human identities across servers, applications, cloud platforms, and CI/CD pipelines
• Parse configuration files, logs, APIs, and Infrastructure-as-Code to identify embedded or hard-coded credentials
• Enrich NHI metadata, including ownership, purpose, environment, and lifecycle state
• Automate ownership validation, lifecycle tracking, reporting, onboarding, access reviews, credential rotation, and decommissioning
• Integrate NHI workflows with IAM/PAM, Cloud IAM, secrets management, ITSM/workflow, and PKI platforms
• Analyze authentication flows and refactor legacy patterns toward managed identities, OAuth client credentials, and short-lived tokens
• Support security monitoring and incident response investigations involving service account misuse, anomalous automation behavior, or credential compromise
• Apply pattern recognition, baselining, and anomaly indicators to analyze NHI usage and detect drift or misuse
• Support governance of AI agents as non-human identities, including ownership, scoped access, and lifecycle expectations
• Support certificate-based NHIs and ensure certificates and private keys follow approved issuance, rotation, and expiration standards
• Produce technical documentation, runbooks, onboarding guides, audit evidence, and reporting
• Design threat-hunting, data-analysis, and cybersecurity threat-defense capabilities
• Identify malicious activity and proactively respond to emerging threats
• Design, build, configure, maintain, and monitor cybersecurity threat defense capabilities and user access management
• Continuously improve the NHI program by identifying automation opportunities and reducing operational toil

Senior Cybersecurity Engineer – Non Human Identity

• Lead the design, configuration, and optimization of SAP S/4HANA Finance solutions focused on Receivables, Cash Applications, Bank Accounting, and integration with the Customer portal
• Drive end-to-end solution delivery for Electronic Bank Statement processing, cash reconciliation, payment processing, customer account management, and Treasury Investment and Risk Management
• Partner with business stakeholders to translate strategic goals into scalable SAP solutions that improve efficiency, automation, and financial visibility
• Collaborate across Finance, Sales and Order Management, and technical teams to ensure seamless integration and business continuity
• Provide production support, troubleshoot complex functional issues, and implement sustainable solutions that enhance system stability and performance
• Identify process improvement opportunities and champion innovative approaches that simplify operations and improve user experience
• Develop proof-of-concepts and solution prototypes to validate business requirements and accelerate decision-making
• Mentor team members by sharing SAP best practices, design standards, and functional expertise
• Influence enterprise-wide finance transformation initiatives leveraging SAP S/4HANA capabilities
• Report typically to a Software Engineer Manager or Senior Manager
• Serve as an individual contributor with 0 direct reports

Senior Software Engineer – SAP S4, Cash Applications, Treasury Investments

• Drive Services sales growth through strategic partnerships between Service Providers and Home Services
• Oversee the Service Provider lifecycle, including sourcing, onboarding, expansion, contraction, and termination
• Research customer feedback and resolve Customer Care cases, escalations, and service issues
• Conduct Partnership Reviews and check-ins to assess performance, compliance, metrics, and improvement plans
• Prospect, evaluate, onboard, train, and develop Service Providers
• Maintain qualified provider pipelines, service coverage, and optimal in-stock levels
• Organize provider events, promotional events, and Home Shows
• Conduct job site and installation inspections
• Lead monthly compliance reviews and audit analysis
• Support stores with installation issues and Service Provider escalations
• Attend field training sessions and weekly management calls
• Manage calendars, plans, and forecasts
• Report to the Field Director Services; manage 0 direct reports

District Services Manager

Supply Chain

• Lead financial planning, governance, and operational execution for a complex Supply Chain Technology portfolio
• Serve as a liaison between Technology, Finance, and business stakeholders
• Maintain fiscal calendars and coordinate budgeting cycles
• Track operating and capital expenditures
• Monitor Accounts Payable activities
• Support financial variance analysis and reporting
• Establish and execute communication with project stakeholders
• Lead project planning, including scope, deliverables, dates, work breakdown structures, and milestones
• Create, monitor, track, and adjust project plans
• Execute change management processes and activities within the Technology organization
• Align dependencies and proactively identify and mitigate risks and issues
• Execute fiscal management and reporting for operational, product/business, technology, and vendor stakeholders
• Forecast gross labor, capital spend, and non-labor expenses for tracking, reporting, and variance analysis