Trane Technologies

Customer Support

• Support Trane Digital Services and Connected customers
• Use Trane Connect and Command Center to enable, map, and tune equipment analytics
• View remote diagnostics
• Perform remote Digital Inspections
• Capture follow-up items and details in the Trane Connect platform
• Respond to on-demand calls
• Monitor critical building metrics
• Check systems for operational integrity
• Make small-scale adjustments to building system programs
• Collaborate with Digital Services Team members and customers
• Communicate effectively in writing and verbally

Remote Support Specialist – Onsite

Sales Development Rep

• Qualify and develop inbound and outbound sales leads
• Respond to, follow up on, and qualify enterprise software product inquiries
• Develop sales leads and opportunities through stage 3 of the sales pipeline
• Conduct prospecting and discovery calls
• Partner with the Solution Consulting Team for initial product demonstrations
• Learn and apply sales processes including quotas, pipeline management, selling and closing techniques
• Articulate Nuvolo's business value proposition to decision makers
• Qualify sales opportunities and gather functional requirements
• Set appointments and initial demonstrations
• Manage opportunities to detailed demo stage in partnership with Account Executives
• Facilitate hand-offs from early qualification to close
• Deliver pitches for the Nuvolo Connected Workplace solution
• Meet monthly and quarterly qualified-lead and opportunity-generation quotas
• Support other SDR team members
• Track communications with current and potential customers in Salesforce

Sales Development Representative

Technician

• Perform maintenance and repair at customer locations in accordance with Trane specifications
• Support Trane technicians at various site locations performing maintenance and repairs
• Serve as the direct customer contact on assigned projects
• Ensure customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Work with internal and external partners on new facility setups and existing facility retrofits
• Enforce safety standards
• Maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions

HVAC Technician

• Start and commission new HVAC and controls systems
• Diagnose and repair environmental-control systems
• Apply knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques
• Serve as the direct customer contact at assigned customer locations
• Service products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems
• Coordinate with the team leader and customer to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Maintain current knowledge of Trane products and direct digital control system installation, operation, maintenance, service, and repair
• Enforce safety standards
• Maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions
• Work flexibly to meet customer and business needs

HVAC/Controls Technician

• Start and commission new HVAC and control systems
• Diagnose and repair environmental-control systems
• Apply knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques in commercial settings
• Serve as direct customer contact and service products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Coordinate with the team leader and customer to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Maintain current knowledge of Trane products, including installation, operation, maintenance, service, and repair of direct digital control systems
• Enforce safety standards
• Maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions
• Work overtime and occasional overnight stays as business requires

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Perform end-to-end testing, download programming, start up, commission, and service assigned projects
• Serve as the direct customer contact and diagnose and repair equipment and systems at customer locations
• Identify, examine, and resolve equipment and system issues while ensuring customer satisfaction
• Coordinate with team leaders, project managers, and customers to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Use software, technology, and hand tools while following blueprints or engineering specifications
• Enforce safety standards and maintain security and accountability of company-issued and procured assets
• Record asset use, wear, and conditions
• Mentor team members
• Work flexibly to support customers, including overtime and occasional overnight stays

Senior HVAC Technician

Field Engineer

• Service and maintain various laboratory equipment at customer locations
• Diagnose and resolve technical issues
• Perform refrigeration, electrical, control, mechanical, and electronic repairs
• Use testing equipment and read wiring diagrams
• Maintain accurate service records
• Follow safety protocols
• Work occasional overtime
• Rotate on-call duties
• Service blood bank freezers and refrigerators, centrifuges, chillers, CO2 and LN2 backup systems, cold traps, control rate freezers, cycle chambers, environmental chambers, freeze dryers, glassware washers, ice makers, incubators, laboratory freezers, liquid nitrogen freezers, ovens, plasma freezers, refrigerators, shakers, speed vacs, steam generators, ultra-cold freezers, vapor traps, and walk-in freezers and refrigerators

Field Service Technician II

Controller

• Take operational and strategic responsibility for finance and controlling activities supporting the production sites in Leipheim, Jettingen-Scheppach, and Lutherstadt-Wittenberg
• Own all cost accounting and inventory management activities, including the annual standard-cost process
• Prepare, analyze, and comment on monthly closings, forecasts, and budgets
• Ensure strong compliance and effective internal controls in close cooperation with the business, supporting internal and external audit requirements
• Monitor and manage manufacturing costs, inventories, productivity, and other relevant plant KPIs
• Analyze variances, derive measures to improve results, and track implementation
• Support and challenge investment calculations, business cases, and profitability analyses
• Participate in or lead special projects and site-related initiatives as needed
• Further develop controlling processes, reporting, and KPI systems in the SAP environment
• Progressively assume additional responsibility toward a leadership role
• Collaborate closely with plant management, Operations, Supply Chain, and Finance teams
• Travel between relevant sites; primary workplace is with the Controlling team at the Leipheim site

Senior Plant Controller

General

• Plan and review assigned projects
• Establish schedules, project parameters, and procedures to accomplish system goals
• Set up projects and oversee them through full completion
• Manage project documentation, materials, job costing, status monitoring, invoicing, and administrative closeout
• Communicate with customers and representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
• Read and comprehend construction schedules
• Schedule and participate in internal project team meetings
• Validate cost to date and reconcile project data in the business system
• Manage the invoicing process and coordinate format, layout, attachments, and mailing with Shared Financial Services
• Review billing backlog and coordinate with Project Managers, HVAC Field Technicians, customers, and Trane claims to resolve obstacles
• Share project concerns with Project Manager and legal staff

Controls Project Specialist

Project Manager

• Support sales teams, customers, and stakeholders with technical advice to develop and implement products and service solutions
• Develop business development relationships with sales, customers, and sub-contractors
• Procure all equipment and subcontract works for controlled projects
• Build and maintain relationships with existing and potential customers
• Handle inbound and outbound calls to suppliers, sales teams, customers, and stakeholders
• Communicate complex technical engineering activities to non-technical stakeholders
• Attend site visits with Sales Engineers and stakeholders to advise and produce costings and quotes
• Participate in reviews of new projects and finalize designs at commercial level
• Attend project handovers to confirm scope and timeline requirements
• Produce detailed project plans and troubleshoot technical engineering issues
• Coordinate equipment parts and subcontractors to meet deadlines
• Provide technical support to clients and sales engineers
• Manage installation and commissioning of industrial cooling systems
• Manage engineers and teams on site, ensuring contract agreements and health and safety standards are maintained
• Identify resources and assign responsibilities
• Control project finances, including budgets and costs
• Assist in filtering design flaws throughout the project

• Plan, coordinate, control, and direct operational resources to support remote-based service delivery
• Coordinate execution of service agreements, maintenance contracts, On-Demand calls, and repair projects
• Schedule remote service specialists and assign them to project work
• Balance daily technician workloads, optimize response times, and ensure timely resolution of customer requests
• Monitor incoming service queues and work orders; assess priority, scope, billing parameters, and site requirements
• Coordinate with Technician Leads and Account Team to prioritize emergency service, warranty work, and scheduled contract maintenance
• Collaborate with Contract Administration, Estimating, and Service Operations teams to set up work orders and maintain contract milestones
• Acknowledge customer inquiries, investigate service discrepancies or delays, and route special requests
• Generate cases, track status updates, and ensure documentation and deliverables meet company quality guidelines
• Review technician paperwork, verify labor hours and materials, and forward documentation for billing and closeout
• Maintain operational data, databases, dispatch software, and documentation portals

Digital Services Coordinator

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders, project managers, and customers to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and manage products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility for overtime, weekends, and occasional overnight stays
• Enforce safety standards and maintain security and accountability of company assets by recording use, wear, and condition

• Lead day-to-day on-site execution of assigned HVAC and construction projects
• Perform hands-on installation of commercial and/or industrial HVAC equipment and systems
• Oversee and assist with installation of air handlers, rooftop units, chillers, boilers, pumps, ductwork, piping, controls, and related equipment
• Conduct preconstruction site visits to generate cost estimates
• Serve as primary on-site contact for customers, subcontractors, vendors, and internal project teams
• Coordinate site activities for safe, timely, high-quality project delivery
• Support Project Managers in planning projects and prioritizing field activities
• Create, maintain, and communicate short-term schedules and look-ahead plans
• Verify materials and equipment are available and staged before installation
• Supervise and direct installation technicians, subcontractors, and vendors
• Review scopes of work and coordinate activities between trades
• Monitor progress and help keep projects on schedule and within budget
• Perform site surveys, replacements, modifications, start-up, and commissioning activities
• Ensure quality installation and verify systems are functional at shift end when applicable
• Maintain daily reports, progress updates, photos, production tracking, and project records
• Complete required paperwork and project documentation
• Maintain clean, organized, customer-compliant jobsites
• Administer and reinforce safety requirements, inspections, toolbox talks, and site-specific safety plans
• Maintain accountability for tools, equipment, vehicles, and materials
• Provide or coordinate technical support and field coordination
• Maintain customer relationships, address concerns, and implement corrective actions
• Ensure compliance with contracting processes, company policies, and site requirements
• Attend planning and coordination meetings
• Hold project teams accountable, motivate others, and promote teamwork
• Support continuous improvement and stay current on Trane products, systems, and installation practices
• Work overtime or travel occasionally, including overnight stays, based on business and project needs

Site Superintendent

• Coordinate with team leader/project manager and customer to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and oversee products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Work overtime and weekends as required, including occasional overnight stays
• Enforce safety standards and maintain security and accountability of company assets
• Record asset use, wear, and condition

Service Technician

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders, project managers, and customers to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and take responsibility for products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility for overtime, weekends, and occasional overnight stays
• Enforce high safety standards
• Record use, wear, and condition of company-issued and procured assets

Remote Support Specialist – Onsite

Sales Development Representative

HVAC Technician

HVAC/Controls Technician

HVAC/Controls Technician

Senior HVAC Technician

Field Service Technician II

Senior Plant Controller

Controls Project Specialist

Project Manager

Digital Services Coordinator

HVAC Technician

Site Superintendent

Service Technician

HVAC Service Technician