Trane Technologies

Field Engineer

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Apply knowledge of air conditioning theory, pipe fitting, and mechanical layouts
• Coordinate with team leaders, project managers, and customers to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Serve as the direct customer contact and maintain responsibility for assigned products and equipment
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility for overtime, weekends, and occasional overnight stays
• Enforce high safety standards and record the use, wear, and condition of company-issued and procured assets

HVAC Field Service Technician

Support Engineer

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders, project managers, and customers to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as the direct customer contact for assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility for overtime, weekends, and occasional overnight stays
• Enforce safety standards
• Record the use, wear, and condition of company-issued and procured assets

HVAC Technician, Support Helper

Sales

• Serve as the internal Comprehensive Solutions Account Executive within the Energy Services business
• Drive financially and sustainability-driven solution-sales opportunities
• Identify and qualify new business
• Develop strategic relationships with public and private sector customers
• Discover client business needs and align them with solutions
• Evaluate projects and align processes and solutions
• Work with clients on projects to confirm structured finance solutions
• Develop financial pro formas and associated business cases with client executives
• Convert leads into opportunities and assign the appropriate sales process and project team members
• Understand macro market and finance trends and inform current offerings and projects
• Develop creative financial solutions that enhance or expand projects
• Engage regional sales and leadership teams on priority projects
• Maintain market-oriented external relationships and Trane's thought leadership position
• Identify and close large deals and sales opportunities
• Achieve quota targets and build, maintain, and grow a multi-million-dollar pipeline
• Advise customers on financial drivers, legislation, and requirements for energy and outcome-based sales
• Maintain relationships with regional Energy Services sales leaders and CSAEs
• Maintain a visible and active sales/project funnel using software tools
• Collaborate with Project Development, Energy Engineering, and Project Management teams
• Travel to customer job sites, including outdoor areas and mechanical/equipment rooms

Strategic Sales Executive – Energy Services

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems
• Apply knowledge of air conditioning theory, pipe fitting, and mechanical layouts
• Coordinate with team leaders, project managers, and customers to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and manage products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility for overtime, weekends, and occasional overnight stays
• Enforce safety standards and maintain security and accountability of company-issued and procured assets

Technician

• Assist seasoned Service Technicians with installation and repair of environmental control systems
• Apply knowledge of refrigeration theory, control systems, pipe fitting, and structural layouts
• Service products, equipment, and systems at customer locations
• Identify, examine, diagnose, and plan equipment repairs
• Work with supervising field technicians, project managers, and customers to understand on-site installation requirements
• Forecast issues, gather materials, and synchronize on-site work
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Enforce high safety standards
• Maintain security and accountability of company-issued and procured assets

HVAC Apprentice Technician

Planner

• Obtain supplier quotes according to customer needs
• Manage the local purchase parts life cycle and set up parts in P21
• Manage purchase orders to procure material according to requests from Trane Parts Stores
• Maintain daily contact with stores
• Manage purchase orders and resolve purchase order issues with suppliers, stores, and the retail planning team
• Ensure parts availability and delivery
• Communicate with field teams and suppliers regarding purchasing requests and orders
• Maintain accurate supplier and part data in systems, including part and supplier setup
• Collaborate with cross-functional teams on projects and improvement initiatives

Material Planner

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Apply knowledge of air conditioning theory, pipe fitting, and mechanical layouts
• Work with internal and external partners on new facility setups and existing facility retrofits
• Coordinate with the team leader/project manager and customer to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as the direct customer contact for assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Enforce safety standards
• Record the use, wear, and condition of company-issued and procured assets
• Maintain flexibility for overtime, weekends, and occasional overnight stays

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems
• Use knowledge of air conditioning theory, pipe fitting, and mechanical layouts
• Work with internal and external partners on new facility setups and existing facility retrofits
• Coordinate with the team leader/project manager and customer to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and take responsibility for products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility to work overtime, weekends, and occasional overnight stays
• Enforce safety standards and maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions

Manager

• Lead and drive profitable growth and market adoption of Connected Services into BAS service operations in the TXGC region
• Support field sales, management, and fulfillment teams in implementing strategic growth initiatives and delivering customer value
• Report to the TXGC Connected Services Leader
• Manage P&L responsibility and provide monthly revenue forecasting
• Drive BAS service agreement base growth and BAS repairs, installation, and service turnkey growth with the acquisition team
• Control budgets and expenses for fleet, uniforms, tools, and safety equipment
• Manage risk in service agreements, service turnkey, and repairs work
• Oversee BAS service coordination for emergency repairs, maintenance contracts, scheduled work, upgrades, installations, replacement components, and long-term service agreements
• Attract, coach, counsel, train, and develop BAS service employees
• Drive continuous improvement through performance management and technical product training
• Develop employee customer service, process, and technical skills
• Confirm margin expectations during sales and fulfillment activities
• Maximize cash flow through timely invoicing, expense budget management, and increased service-team utilization
• Create and ensure adherence to standard service work processes
• Improve transactional processes and customer satisfaction
• Ensure environmental, health, and safety compliance within the service team
• Train employees to maintain a safe and productive work environment at the shop and customer sites
• Travel to customer job sites as required

Digital Services Area Service Manager

• Undertake comprehensive preventative maintenance and repairs
• Diagnose faults and ensure replacement parts are fitted correctly and warranty claims comply with warranty terms
• Complete end-of-shift handovers, including vehicle on/off-road status
• Answer VMU telephone enquiries promptly and professionally
• Attend customer sites to carry out repairs
• Complete job cards, service sheets, timesheets and other paperwork accurately and efficiently
• Perform diagnostic analysis where appropriate
• Build rapport and develop trust with internal and external customers
• Contribute to an effective and proactive cultural environment
• Support the effective operation of the VMU
• Contribute to continuous improvement of VMU processes, methods and operating practices
• Perform mechanical and electrical repairs, preventative maintenance and modifications on customer vehicles and ancillary equipment
• Work as part of the team to achieve workshop financial and cultural objectives
• Report accidents, risks and near misses without delay
• Maintain exceptional housekeeping standards

VMU Technician

• Commission, program, set up graphics and communications links, perform end-to-end testing, troubleshoot, and service assigned projects
• Document point-to-point verification, sequence-of-operations validation, and job close-out requirements
• Act as the direct customer contact for servicing products and equipment
• Identify, diagnose, and repair equipment and systems at customer locations
• Maintain and enhance knowledge of Trane products, including installation, operation, maintenance, service, and repair of direct digital control systems
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Collaborate with Service Desk, Sales, and Operations teams
• Generate regular reports on completed invoiced work orders
• Foster strong customer relationships through exceptional customer service
• Coordinate with field service representatives, regional service leaders, senior technicians, and customers
• Enforce safety standards and maintain security and accountability of company-issued and procured assets
• Travel to specified post code areas across northern England
• Support Trane UK Ltd customers in healthcare, process manufacturing, education, and office facilities

Controls Technician

• Undertake comprehensive preventative maintenance and repairs on customer fleet vehicles
• Diagnose faults and ensure replacement parts are fitted correctly and warranty claims comply with warranty terms
• Complete end-of-shift handovers, including vehicle on-road or off-road status
• Attend customer sites to carry out repairs
• Complete job cards, service sheets, timesheets, and other paperwork accurately and efficiently
• Undertake diagnostic analysis where appropriate
• Build rapport and develop trust with internal and external customers
• Contribute to cultural development, continuous process improvement, and operating practice improvements
• Undertake training to become multi-skilled
• Perform mechanical and electrical repairs, preventative maintenance, and modifications on customer vehicles and related ancillary equipment
• Work as part of the team to achieve workshop financial and cultural objectives
• Enforce company, industry, and legal health, safety, and environmental standards
• Follow company Safe Systems of Work
• Report accidents, risks, and near misses promptly
• Maintain housekeeping standards and use assigned PPE and corporate uniform

Mobile VMU Technician

Full-stack Engineer

• Serve as the definitive technical subject matter expert on assigned building controls products
• Provide advanced application support and engineering guidance to field offices, sales channels, and customers
• Own and prioritize the product enhancement and feature request pipeline
• Collaborate with Product Managers and R&D teams to turn field feedback into continuous product improvements
• Author, review, and maintain technical literature, including application guides, product catalogs, installation manuals, sequence of operations, and engineering specifications
• Specify, design, and deliver technical training programs, product demonstrations, and troubleshooting workshops
• Partner with Engineering and Product Management during New Product Introduction phases
• Lead pilot testing and conduct field outreach
• Monitor product quality in the field and analyze systemic technical issues
• Coordinate with engineering and quality assurance teams to drive rapid resolution and product updates

Controls Product Engineer

Product Manager

• Lead Service Parts & Supplies product line strategy development, P&L, and yearly operating planning
• Lead Product Growth Team and strategic A3 activities for both portfolios
• Partner with Supply Chain, Procurement, and Engineering
• Maintain channel engagement with direct retail stores, e-tailers, independent distributors, and operations teams
• Identify growth opportunities through collaboration with internal plants and external supply partners
• Prepare regular business pulse and financial reports on volume, profitability, and quality targets
• Understand unmet customer needs and determine features for new products or line extensions
• Maintain an updated product mix using business operating system standard work and tools
• Conduct customer-focused portfolio reviews and support product lifecycle management, including product rationalization
• Coordinate portfolio marketing strategy, targeted programs, promotions, and countermeasures with marketing, commercialization, and sales teams
• Conduct industry, market, competitor, consumer, and customer segmentation analysis
• Quantify growth opportunities in faster-growing and more profitable markets
• Train Account Managers on the Service Parts & Supplies product line

Operations

• Define and lead the service operations strategy for Thermo King’s company-owned dealer network
• Drive standardization, operating performance, and profitable growth across service and parts
• Design, deploy, and continuously improve a scalable Business Operating System for the national services organization
• Serve as enterprise leader and center of excellence for service operations, parts operations, service process design, and branch-level operating performance
• Establish national operating standards, performance metrics, and management routines
• Improve productivity, labor efficiency, cycle time, customer satisfaction, quality, and profitability
• Identify, develop, and deploy best practices across branch locations
• Analyze service workflows, time and material activity, technician productivity, parts performance, and branch operating results
• Build and sustain management reporting, operational dashboards, and information flows
• Align branch leaders, service managers, parts teams, technicians, and back-office teams around operating standards and financial objectives
• Lead operational integration and standardization of acquired dealer locations
• Lead systems harmonization, including future-state processes, organizational design, data discipline, and system adoption
• Partner with leadership and cross-functional teams to remove barriers and accelerate strategic initiatives
• Monitor financial and operational targets and recommend improvements
• Provide leadership updates on business performance, strategic priorities, risks, and opportunities
• Drive continuous improvement, accountability, and operational excellence across a geographically dispersed field organization
• Travel to branch locations across the United States to assess performance, coach leaders, reinforce standards, and ensure consistent execution

HVAC Field Service Technician

HVAC Technician, Support Helper

Strategic Sales Executive – Energy Services

HVAC Field Service Technician

HVAC Apprentice Technician

Material Planner

HVAC Field Service Technician

HVAC Field Service Technician

Digital Services Area Service Manager

VMU Technician

Controls Technician

Mobile VMU Technician

Controls Product Engineer

Product Manager

Services Operations Leader