Demonstrates a genuine hospitality mindset with a warm and engaging approach to guest service, while effectively managing front-office administrative tasks and cash handling responsibilities across various shifts.

Highest-signal resume keywords

Guest Check-InsCash HandlingFront-Office AdministrationEffective CommunicationHospitality Mindset

About the role

Key responsibilities & impact

Welcome guests warmly and provide friendly, open, and engaging service
Perform guest check-ins and check-outs
Receive and process reservation requests
Take responsibility for cash handling and accounts receivable control
Perform all administrative duties at the front office
Contribute to effective and efficient operations across morning, evening, and night shifts
Ensure active communication between all departments of the hotel

Requirements

What you’ll need

A genuine hospitality mindset and a warm, open approach to guests
Willingness to work morning, evening, and night shifts
Confident and independent execution of front-office administrative tasks
No previous professional experience required
Willingness to work full-time or part-time

Benefits

Comp & perks

Permanent employment contract
At least 30 days of annual leave
25% night-shift premium for work between 10:00 p.m. and 7:00 a.m.
Pleasant working atmosphere
Predictable working hours
Time off in lieu for overtime worked
Opportunity to contribute to a young company undergoing strong expansion
Comprehensive onboarding in all processes and standards provided by our experienced triSTARS
A company with strong values and principles
Opportunities for professional development, personal growth, and contributing ideas
Career development opportunities toward Front Office Supervisor
Provision and cleaning of uniform items
Various employee discounts through a corporate benefits program on events, services, and products
Worldwide discounts at IHG hotels
Award-winning employer (TOP Employer SME 2018–2025, according to Focus-Business)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative DutiesReservation Processing

Soft Skills

Friendly ServiceOpen ApproachIndependent Execution

Industry Keywords

Guest ServiceAccounts Receivable ControlShift WorkHotel Operations