Demonstrates expertise in front office operations, including check-in and check-out procedures, cash handling, and effective communication across departments. Possesses strong hospitality skills with a focus on providing warm and charming service to guests.

Highest-signal resume keywords

Front Office AdministrationCash HandlingReservation ManagementStrong Communication SkillsVocational Training in Hotel Management

About the role

Key responsibilities & impact

Welcome guests warmly as a host and provide open, friendly, and charming service
Perform check-in and check-out procedures
Receive and process reservation inquiries
Take responsibility for cash handling and accounts receivable control
Perform all front office administrative tasks confidently and independently
Contribute to effective and efficient operations
Ensure an active flow of communication between all departments of the hotel

Requirements

What you’ll need

Vocational training in hotel management or hospitality
Willingness to work in a hotel front office
Confident and independent handling of all front office administrative tasks
Strong communication skills to ensure an active flow of communication between all departments of the hotel
An open, friendly, and charming manner when interacting with guests

Benefits

Comp & perks

An excellent employer (TOP Employer SME 2018–2025, according to Focus-Business)
A permanent employment contract
At least 30 days of annual leave
25% night shift allowance for work between 10:00 p.m. and 7:00 a.m.
A pleasant working atmosphere
Predictable working hours
Time off in lieu for overtime worked
The opportunity to contribute to a young, rapidly expanding company
Comprehensive onboarding covering all processes and standards, provided by our experienced triSTARS
Support from an experienced front office team
Opportunities for progression to Front Office Supervisor
A company guided by strong values and principles
Room for professional development, personal growth, and sharing ideas
Provision and laundering of uniform items
Various employee discounts through a corporate benefits program for events, services, and products
Worldwide discounts at IHG hotels
Various additional benefits and hotel discounts

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Check-In ProceduresCheck-Out ProceduresReservation ProcessingAccounts Receivable ControlAdministrative Tasks

Soft Skills

Friendly MannerCharming ServiceIndependent WorkEffective Communication

Certifications & Qualifications

Vocational Training in Hotel Management

Industry Keywords

HospitalityHotel ManagementFront Office Operations