Trulieve

Technician

• Perform incoming inspections of flower and pre-roll batches, including moisture, texture, overall quality, and size
• Confirm specifications and reject or return unacceptable materials
• Ensure proper bud size, weigh, and package flower and/or pre-rolls
• Receive raw batch items and ensure appropriate storage
• Verify the quality and quantity of raw batch items in kits
• Sort batch items by type and complete verification paperwork
• Store same-type batch items together
• Perform counts and complete required documentation
• Seal bags, jars, and tubes and inspect seal quality
• Prepare and apply product labels manually or using applicator equipment
• Perform cleaning processes, verification paperwork, and PPE procedures according to cGMP and Trulieve standards
• Clean counters, floors, and work areas
• Monitor quality and quantity of produced and packaged items
• Operate and refill automated packaging and/or pre-roll equipment
• Notify leads of quality, machine-operation, and material challenges
• Perform other duties assigned by management

Flower Technician I

Associate

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in accordance with state regulations
• Provide the TruExperience through elevated patient service standards and behaviors
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• As needed, perform delivery associate duties, including delivery procedures
• As needed, process online orders, including deliveries, within a two-hour timeframe

Dispensary Associate – Part Time

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Deliver elevated patient service standards through the TruExperience
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Assist with additional team tasks, including delivery associate duties as needed
• Process online orders, including deliveries, within a two-hour timeframe
• Report to the General Manager

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently and promptly
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate tasks as needed, including delivery procedures
• Process online orders, including deliveries, within two hours

Ecommerce

• Report to the Senior eCommerce Marketing Manager on the National Digital Marketing Website Team
• Manage promotional pricing campaigns nationally and at the state level for SAP markets: FL, WV, and GA
• Create, confirm, manage, troubleshoot, and monitor pricing management rules using SAP Omni Channel Promotional Pricing Service (OPPS) and Magento (Adobe Commerce)
• Ensure accurate and timely establishment of promotional pricing for customers
• Enable and disable product inventory based on market demand at the state and store levels
• Manage day-to-day needs with external vendors
• Collaborate with cross-functional teams to ensure the corporate website, eCommerce platforms, and promotional web content reflect the marketing promotional calendar
• Manage back-end and front-end promotional pricing

Ecommerce Marketing Specialist

Manager

• Support the General Manager in leading and supervising store personnel
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure regulatory compliance with state-specific regulations
• Review, communicate, and ensure compliance with company SOPs
• Communicate SOP changes to employees with the General Manager and other leaders
• Coach, train, and develop the team on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations while on duty
• Maintain professional working relationships with business partners
• Assist the General Manager with labor budget management
• Maintain strict confidentiality and compliance
• Support efficient daily store operations and achievement of key performance metrics
• Perform other tasks assigned by management

Assistant General Manager

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in accordance with State regulations
• Assist Managers and Shift Supervisors with returns according to company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve policies and procedures
• Work directly with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Work with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate duties as needed, including following delivery policies
• Process online orders, including deliveries, within a 2-hour timeframe
• Move throughout the facility; manipulate, push, pull, lift, carry, or position objects up to 50 lbs

• Participate in harvesting cannabis material
• Prepare, weigh, and log cannabis material for transportation to dry rooms
• Defoliate plants as needed
• Maintain compliance using a centralized tracking system
• Document testing results through reports and logs
• Input data into the company database
• Perform continual quality control assessment as product moves through the process
• Maintain and operate equipment according to standard operating procedures
• Weigh and dispose of plant waste material
• Process and prepare materials according to SOP and cGMP cleanliness and hygiene standards
• Account for all cannabis material and products according to company policies and procedures
• Sweep, mop, vacuum, and bag excess plant material to keep work areas clean
• Clean, sanitize, and store equipment after use
• Observe and follow company safety rules and regulations
• Perform manual cross-department duties as needed
• Maintain a positive, safe, and clean environment
• Perform other duties as assigned

Post Harvest Technician I

Team Lead

• Create an inspiring team environment with an open communication culture
• Oversee day-to-day operation of the flower processing department with the Department Supervisor
• Conduct in-process quality checks and take necessary actions for non-compliance
• Apply quality measures and KPI linkage to site results and vision
• Ensure compliance with necessary cGMP standards
• Set clear team goals
• Delegate tasks and set deadlines
• Monitor team performance and report hourly metrics
• Motivate team members
• Identify training needs and provide coaching
• Listen to team feedback and resolve issues or conflicts

Flower Team Lead

Supply Chain

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Monitor and maintain store inventory and ensure accurate inventory reporting
• Ensure compliance with state-specific regulations and company SOPs
• Communicate SOP changes to employees
• Conduct inventory audits and required cycle counts
• Perform system adjustments and participate in root-cause analysis
• Help determine, initiate, and execute corrective actions
• Perform key-holding supervisor duties, including opening and closing procedures and basic staff supervision
• Maintain brand standards in visual merchandising
• Handle and resolve patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Associate Inventory Manager

• Guide customers through their cannabis purchasing journey
• Educate customers about cannabis products, benefits, and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders promptly and efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Process online orders, including deliveries, within a two-hour timeframe as needed
• Perform delivery associate tasks as needed

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Provide the TruExperience through elevated patient service standards and behaviors
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently and on time
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Process online orders, including deliveries, within a two-hour timeframe
• Perform additional team tasks and delivery-associate duties as assigned

Dispensary Associate, Part Time

Supervisor

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Achieve key performance metrics
• Ensure efficient daily operation of the store
• Ensure regulatory compliance while delivering exceptional customer experience
• Perform key-holding supervisor duties for opening and closing procedures
• Supervise staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure compliance with state-specific regulations and company SOPs
• Communicate SOP changes to employees
• Provide coaching, training, and development focused on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Shift Supervisor

Graphics Designer

• Design and execute digital-first creative for promotional campaigns, product launches, and ongoing retail marketing initiatives
• Develop assets across email, web, paid media, social media, digital advertising, and CRM
• Support omni-channel campaigns that maintain brand consistency while driving customer engagement and revenue
• Collaborate with Creative, Marketing, and Brand teams to translate business objectives into effective creative solutions
• Manage multiple projects simultaneously in a fast-paced, deadline-driven environment while maintaining attention to detail
• Ensure creative assets meet brand standards, production specifications, and quality expectations
• Contribute to improving creative workflows, efficiencies, and design systems

Graphic Designer

QA Engineer

• Ensure Trulieve flower products meet or exceed customer specifications
• Inspect and test flower products for quality defects during the manufacturing process
• Report quality issues and concerns to relevant departments
• Ensure equipment, guards, and safety devices are in place and follow safety procedures
• Perform continual quality-control checks to verify products meet specifications
• Audit flower-product applications for compliance with SOP specifications
• Analyze spoilage, record causes, and take corrective actions where applicable
• Monitor processes and report problems to supervisors through interaction and required paperwork
• Advise management and coach co-workers on quality issues
• Follow SOP requirements and challenge appropriate personnel when cultivation defects are present
• Notify supervisors of recurring equipment malfunctions, corrective actions, and poor-quality materials or supplies
• Collaborate with the Quality Manager/Supervisor to create and revise standard operating procedures
• Keep the work area safe, clean, and organized
• Perform other duties as requested

Flower Technician I

Dispensary Associate – Part Time

Dispensary Associate – Part Time

Dispensary Associate – Part Time

Ecommerce Marketing Specialist

Assistant General Manager

Dispensary Associate – Part Time

Post Harvest Technician I

Flower Team Lead

Associate Inventory Manager

Dispensary Associate – Part Time

Dispensary Associate, Part Time

Shift Supervisor

Graphic Designer

Quality Assurance Technician