Operations jobs in United States
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Member Growth Operations Contractor
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Tempur Sealy International
Posted: 10/20/2026Substation Operations Manager
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GE Vernova
Posted: 10/20/2026Staffing and Operations Manager – Datacenters
GE Vernova
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Ameriprise Financial Services, LLC
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Duet
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Oregon Department of Human Services
Posted: 10/20/2026Transaction Management Ops Analyst
Bank of America
Posted: 10/20/2026
Member Growth Operations Contractor
Virta HealthCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex direct-mail campaigns, ensuring quality assurance, and maintaining detailed documentation. Proficient in collaborating with multiple stakeholders and external vendors while adhering to strict timelines and operational requirements.
About the role
Key responsibilities & impact- Own campaign execution from approved request through mail delivery, including timelines, dependencies, approvals, and status communication
- Coordinate high-volume quarterly and ad hoc mail programs across automated and manual production workflows
- Partner with print and mailing vendors on specifications, schedules, proofs, counts, postage, and in-home windows
- Perform quality assurance across copy, personalization, client-specific requirements, creative assets, URLs, QR codes, audience files, and production proofs
- Maintain campaign plans, forecasts, trackers, decision logs, and documentation
- Identify issues early, recommend solutions, and coordinate resolution when timelines or quality are at risk
- Complete onboarding and learn direct-mail processes, systems, calendars, vendor workflows, and approval paths
- Assume primary and eventually full ownership of assigned direct-mail campaigns
- Lead campaign and vendor check-ins, escalate risks, and maintain status updates
- Recommend improvements to documentation, handoffs, tracking, or QA
- Prepare a structured transition plan covering in-flight work, deadlines, vendor commitments, open decisions, and known risks
- Collaborate with Growth, Creative, Content, Implementation, Analytics, account partners, and external vendors
- Document knowledge and work for a smooth transition at the end of the engagement
Requirements
What you’ll need- 3+ years of experience in marketing operations, print production, campaign operations, or a closely related field
- Demonstrated ownership of complex, deadline-driven campaigns with multiple stakeholders and external vendors
- Exceptional attention to detail and disciplined quality assurance, documentation, and change control
- Ability to read audience requirements, reconcile counts, spot inconsistencies, and translate operational details for nontechnical partners
- Strong project management and communication skills, including clear escalation of risks or tradeoffs
- Ability to ramp quickly into established systems and processes with limited day-to-day direction
- Successfully designed and implemented repeatable AI-enabled workflows addressing team bottlenecks and improving efficiency
- Experience with direct-mail platforms or production partners such as PostGrid, Cornerstone, or comparable tools and vendors (nice to have)
- Experience with Asana, Notion, Braze, or similar campaign-management and lifecycle-marketing systems (nice to have)
- Familiarity with healthcare, benefits, regulated communications, or client-specific eligibility and branding requirements (nice to have)
- Experience coordinating audience data, variable-content templates, testing, and print-production proofs (nice to have)
- Must be legally authorized to work in the United States
- Must disclose whether employment visa sponsorship will be required
- Must follow Virta’s security and privacy procedures for HIPAA-governed patient information
Benefits
Comp & perks- Remote-first work arrangement
- Structured onboarding and ongoing quality reviews
- Security and privacy training
- Compensation based on qualifications and experience
- Access to Virta’s values-driven culture and cross-functional collaboration
- Benefits information provided on the Careers page
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