WashU IT

Nurse

• Assess and document patient/family biophysical, psychosocial, developmental, cultural, spiritual and environmental needs
• Collect and analyze medical-record data to coordinate patient care
• Direct and provide pediatric patient care, including medication administration, procedures and patient-status monitoring
• Counsel and educate patients and families regarding disease processes and symptom management
• Maintain accurate and timely medical records
• Consult with healthcare team members and adjust nursing care processes to optimize patient outcomes
• Set priorities and manage supplies and equipment cost-effectively
• Assist healthcare providers with examinations, procedures, prescription refills and other direct-care processes
• Participate in quality-improvement activities
• Contribute professionally through presentations, preceptorships/mentorships, committees, community service, research or professional publications, and professional organization leadership
• Perform other specialty-specific duties
• Work Monday–Friday daytime clinic hours in a family-centered pediatric outpatient setting

RN Staff Nurse II – Pediatrics Ambulatory Care

Human Resources

• Provide specialized support in HR data and records management
• Serve as a primary source of information for schools and departments regarding appointment and payroll policies and procedures
• Use Workday to process, troubleshoot, evaluate, and support decisions aligned with University policies and data governance standards
• Complete high-volume HCM transactions and data entry, including leave requests, pay and vacation balance corrections, sign-on bonuses, and other transactions
• Apply and maintain academic appointment data, including tenure status, rank, academic track, and named professorships
• Validate supporting documentation and maintain HR regulatory data standards and integrity
• Monitor monthly minimum-wage, living-wage, and exempt-employee salary reports and resolve issues with departments
• Enter and audit monthly and biweekly payroll documents
• Respond to departmental questions about transactions, policies, procedures, HCM, compensation, benefits, leave of absence, time entry, and payroll data
• Facilitate problem resolution across HR and Payroll
• Assist departments with staff salary and merit planning, conduct simple analysis, and resolve issues
• Serve as a liaison to payroll and other University areas
• Adhere to service-level agreements and communicate issues to the Team Lead
• Participate in ongoing training, team backup support, business process testing, and assigned initiatives

Data Solutions Coordinator – HR Operations

Learning and Development

• Provide strategic leadership for organizational development, leadership development, talent management, succession planning, organizational design, and change management strategies
• Consult independently with senior leaders and stakeholders to assess, diagnose, design, and implement individual, group, team, and organization-wide solutions
• Apply existing assessments or design custom qualitative and quantitative assessments; interpret results and recommend strategies for change and sustained effectiveness
• Lead talent management and succession planning strategies, including performance management, leadership development planning, talent review support, and new leader assimilation
• Provide confidential one-on-one leadership and managerial coaching to institutional leaders
• Lead senior leader development, leadership coaching, assessment-based development, customized interventions, and large-scale organizational solutions
• Provide senior-level consultation on organizational design, operating model effectiveness, leadership transitions, team effectiveness, culture interventions, and complex organizational challenges
• Provide customized team and leadership interventions for complex team dynamics, senior team effectiveness, organizational performance challenges, and change-related team issues
• Lead targeted culture assessments and interventions
• Collaborate with institutional leaders, HR leadership, HR Business Partners, Learning and Development, Employee Relations, and other HR Centers of Excellence
• Track success metrics and use data, evaluation, and continuous improvement to expand the impact of organizational development and leadership development offerings
• Manage budgets, resources, external consultant relationships, vendor partnerships, and portfolio priorities
• Lead and manage the Leadership, Talent & Organizational Development team, including hiring, performance management, workload management, development, and resource alignment
• Determine consultant focus areas and align resources with critical organizational, leadership, talent, succession, and change priorities
• Partner with the Assistant Vice Chancellor, Learning, Culture & Team Development to support scalable learning solutions, staff development resources, culture tools, and consistent development practices

Executive Director, Leadership, Talent & Organizational Development

Certified Coder

• Review medical record documentation to identify pertinent facts necessary to select comprehensive diagnoses and procedures
• Code evaluation and management to the appropriate CPT code
• Code diagnoses to the appropriate ICD-9 code
• Meet with physicians to review documentation, resolve coding, and secure signatures for unsigned dates of service
• Tag files for follow-up
• Act as lead person and assist coders and IBC staff with medical terminology and policy interpretation
• Assist efforts to increase physician awareness of documentation requirements
• Prepare case reports and initiate follow-up for the billing process

Coder Certified – Emergency Medicine

• Consult with leadership and management to assess, diagnose, design, and implement group and organization-wide solutions to improve performance
• Apply or design qualitative and quantitative assessments to analyze individual and group behavior and recommend change strategies
• Provide confidential one-on-one leadership and managerial developmental coaching
• Facilitate team and organizational retreats, succession planning, leadership development planning, and new leader assimilation
• Collaborate within HR Leadership and with Learning and Development and Employee Relations to integrate organizational learning into talent and performance solutions
• Lead the design and delivery of large-scale organization, talent management, and group solutions
• Perform other duties as assigned

Senior Consultant, Organizational Development – Human Resources

Operations

• Assist in the development, coordination and planning of expense processing for the department
• Coordinate reimbursement and internal service delivery process implementation and logistics effectively and efficiently
• Provide ideas for management and operational improvement
• Serve as a development resource for program planning and implementation
• Assist Department Financial and HR areas as assigned
• Perform other duties as assigned

Expense Operations Specialist – Genetics

General

• Perform pre-award duties according to proposal guidelines and terms and conditions
• Work with faculty on proposal preparation and submission
• Manage proposal budgets, analyses, and justifications
• Gather protocol information and non-technical proposal components
• Liaise between the Chair, Faculty, and Department Administrators
• Monitor federal and university research administration developments and regulations
• Coordinate submissions, prepare budgets, and obtain pricing quotes
• Compile regulatory compliance data and submit complete grants
• Prepare and review agency forms and enter grant budgeting documents
• Obtain PI and institutional signatures
• Initiate subaward setup through the SUBS system and coordinate with Post-award and OSRS
• Provide internal notices of award and monitor annual agency reports
• Coordinate revised budgets and transfers of grants and contracts into Wash U
• Coordinate responses to grant-related information requests
• Track grants in an online database
• Close sponsored project accounts and submit final reports and invention statements
• Assist with post-award activities, budget monitoring, expenditures, reconciliation, purchasing guidance, financial reporting, and troubleshooting
• Assist Department Administrators with fund reconciliation, spending levels, overdrafts, and cost sharing
• Assist senior leadership with special projects and perform other assigned duties

Grant Specialist II – Ophthalmology

Public Health

• Assist investigators as coordinator of basic to moderately complex public health research studies
• Coordinate multiple research studies and liaise with the school, sponsoring agency, community, and study participants
• Implement and manage all phases of study protocols and ensure compliance with regulatory requirements
• Establish record-keeping systems and record participant progress in databases
• Analyze, investigate, and report adverse events and escalate emergent issues
• Work with investigators and HRPO to resolve IRB/protocol management issues and recommend corrective action
• Recruit and enroll study participants and determine eligibility
• Prepare informed consent packets and explain study purposes, processes, and procedures
• Administer and score tests and evaluate assessments
• Schedule and facilitate timely completion of protocol requirements
• Evaluate, analyze, and interpret low-complexity qualitative and quantitative data
• Prepare presentations, reports, and analyses with the investigator
• Conduct literature reviews under investigator supervision
• Assist with grant and manuscript preparation
• Collect public health data under research protocols
• May drive the Community Outreach Van
• Perform other incidental duties

Public Health Research Coordinator I

• Assist investigators as coordinator of complex clinical research studies
• Coordinate multiple research studies and liaise with the school, sponsoring agency, community, and study participants
• Assist in developing research project plans and interpreting results
• Collaborate on manuscripts and grant proposals
• Assist with protocol amendments and study design modifications
• Develop forms, questionnaires, research techniques, and instructional procedure manuals
• Review scientific literature and previous studies
• Implement, manage, and ensure timely completion of study/protocol phases
• Assist with participant recruitment plans
• Ensure compliance with protocol and regulatory requirements
• Establish record-keeping systems and maintain study databases
• Assess participant progress and record results
• Analyze, investigate, and report adverse events
• Resolve IRB/protocol management issues and recommend corrective action
• Liaise with funding or sponsoring agencies
• Evaluate and interpret moderately complex qualitative and quantitative data
• Prepare presentations, reports, analyses, recommendations, and conclusions

Public Health Research Coordinator II – Siteman Cancer Center

Billing Specialist

• Support all clinical practice sites with billing and pre-arrival duties
• Process billing charges accurately and timely
• Review and follow up on billing, collections, insurance verifications, insurance authorizations, and referral record accuracy
• Enter demographic and insurance/referral information into patient electronic medical records
• Perform specialized duties with minimal supervision
• Electronically fax required information for patient visit preparation
• Verify daily billing charges and resolve outstanding financial work queue issues
• Contact insurance companies and patients for benefit verification and therapy procedure pre-certification
• Input, track, and verify physical therapy transactions
• Respond to insurance company and other entity questions and requests
• Obtain insurance information from patients and review medical records for accuracy
• Supply documentation for pre-certification
• Communicate with providers and referring physicians
• Document and notify relevant parties when pre-certification is received
• Review, follow up on, and reconcile pre-arrival, billing, patient, and financial work queues
• Answer billing and insurance questions
• Maintain required competencies and participate in in-services, staff programs, continuing education, and cross-training
• Attend staff, clinic, and training meetings
• Comply with OSHA and state and federal regulatory standards
• Participate in quality improvement activities
• Support clinical staff during peak times, vacations, and illnesses
• Perform filing, faxing, copying, correspondence, and other assigned duties

Insurance Billing/Collection Assistant II – Pre-Arrival & Billing Teams, Physical Therapy

• Handle day-to-day operations assisting staff with insurance matters
• Supervise, advise, and oversee posting, collections, and/or reimbursement functions
• Counsel patients and families on financial assistance options
• Communicate policies and educate staff on billing issues
• Counsel on financial and account-management issues
• Advise department managers on collection issues
• Identify and post missing charges
• Monitor and update monthly collection totals
• Advise affected areas on fees, posting updates, and client billing
• Participate in employee selection, training, supervision, and evaluation
• Inform employees of departmental changes
• Provide coverage in staff areas during illness and vacations
• Assist the IBC team with special projects
• Perform charge posting and insurance verification
• Identify non-contracted plans and insurance issues
• Support process improvement initiatives
• Act as a liaison with clinical lab staff
• Apply comprehensive insurance knowledge in daily operations

Supervisor – Insurance, Billing, Collection

Nurse Practitioner

• Provide comprehensive, patient-centered care to individuals with oncologic and hematologic conditions across inpatient and outpatient settings
• Evaluate patients, develop individualized treatment plans, manage cancer-related symptoms and treatment toxicities, and coordinate ongoing care
• Collaborate with physicians, nursing staff, consultants, and multidisciplinary care team members
• Obtain patient histories and perform patient assessments through observation, interview, and examination
• Order, perform, and interpret diagnostic studies
• Provide preventative health assessments, screenings, immunizations, and care
• Provide direct treatment and management of acute and chronic disease conditions
• Develop and implement patient-centered plans of care
• Evaluate and manage oncology and hematology patients, including survivorship care, supportive care, and treatment-plan coordination
• Monitor and ensure accuracy of patient medical records and maintain required reports, records, and statistics
• Maintain a safe, comfortable, and therapeutic environment for patients and families
• Manage health conditions through prescriptive authority or referral to healthcare providers or community resources
• Perform diagnostic or therapeutic interventions consistent with certification and state regulations
• Champion safety and quality of care for patients using ITB therapy and serve as an expert in ITB pump care and management
• Help develop patient education programs and lead quality and safety initiatives
• Serve as clinical expert regarding rehabilitation nursing and manage complex clinical nursing situations with autonomy
• Provide management services for clinical research study projects, including monitoring subjects, medication administration, and family/patient education
• Follow departmental policies, quality assurance programs, and safety, environmental, and infection control standards
• Participate in continuous quality and process improvement activities
• Enhance professional growth through educational programs, current literature, in-service meetings, and workshops
• Contribute to rehabilitation nursing through research, publications, and presentations
• Perform other duties as assigned

Nurse Practitioner, Medical Oncology

• Assist investigators as coordinator of complex clinical research studies, potentially managing multiple studies simultaneously
• Serve as liaison with the school, sponsoring agency, community, and study participants
• Assist in developing research project plans and interpreting results with investigators
• Collaborate on manuscripts, grant proposals, protocol amendments, and study design modifications
• Coordinate development of forms, questionnaires, research techniques, and instructional procedure manuals
• Review journals, abstracts, and scientific literature to support study planning
• Implement, manage, and ensure timely completion of all study/protocol phases
• Assist with participant recruitment plans and informed consent processes
• Ensure compliance with protocol guidelines and regulatory agency requirements
• Establish record-keeping systems and maintain study databases
• Assess participant progress, record results, and analyze, investigate, and report adverse events
• Resolve IRB and protocol management issues and recommend corrective actions
• Liaise with funding or sponsoring agencies
• Evaluate, analyze, and interpret moderately complex qualitative and/or quantitative data with the PI
• Prepare oral or written presentations and reports on progress trends, recommendations, and conclusions
• Support project aims, timelines, deliverables, and day-to-day research activities across multiple projects
• Perform other incidental duties

Public Health Research Coordinator II – Palliative Medicine

Administration

• Manage and coordinate all aspects of assigned graduate programs
• Provide oversight to Program Directors and faculty to ensure students reach milestones on time
• Interpret and articulate program, DBBS, and University policies and guidelines
• Oversee student progress through recruitment, admissions, onboarding, advising, lab rotations, thesis lab selection, qualifying exams, thesis committee coordination, thesis defense, and graduation
• Serve as a trusted representative and resource for graduate students
• Identify support services and coordinate with WashU offices for students facing academic, professional, or personal challenges
• Plan and manage recruitment visits, incoming-class orientation, overnight retreats, and special events
• Administer financial contracts for retreats and events with compliance and cost-effectiveness
• Oversee the annual program budget
• Maintain accurate student and alumni records in databases and WashU systems
• Ensure FERPA compliance and confidentiality of official student records
• Ensure academic policies and procedures are followed
• Perform other duties as assigned to support program goals and operations

Graduate Program Administrator – DBBS Graduate Program Administration

• Review documentation to identify pertinent facts needed to select comprehensive diagnoses and procedures
• Code evaluation and management to the appropriate CPT code
• Code diagnoses to the appropriate ICD-10 code
• Meet with physicians to review documentation, resolve coding issues, and secure signatures for unsigned dates of service
• Tag files for follow-up
• Act as lead person and assist coders and IBC staff with medical terminology and policy interpretation
• Assist efforts to increase physician awareness of documentation requirements
• Prepare case reports and initiate billing-process follow-up
• File appeals with insurance companies
• Participate in special projects
• Investigate low payments and other payer issues
• Perform advanced appeal activities, including reviewing payer policies
• Handle charge corrections
• Perform other duties as assigned