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World ReliefPosted 10/19/2026full-timeTowson • Maryland • United StatesMid-LevelSenior💰 $52,000 - $58,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, outreach coordination, and economic empowerment programming, with a strong focus on supporting immigrant and refugee populations. Proficient in relationship-building, community resource development, and compliance with program requirements.
Highest-signal resume keywords
Case ManagementEconomic Empowerment ProgrammingWorkforce DevelopmentCommunity Resource DevelopmentMotivational Interviewing
About the role
Key responsibilities & impact- Collaborate with the Wellness Manager and/or program interns to conduct internal and external outreach and recruit Employment & Wellness program participants
- Coordinate client enrollment, needs and goals assessments, and individualized action plans
- Communicate with the Wellness Manager regarding dually enrolled cases
- Complete required program forms and document activities and participant interactions through case notes and Microsoft Dynamics data entry
- Work with participants to pursue economic empowerment goals
- Provide strengths-based case management and coaching
- Develop knowledge of community resources and referral partnerships with community organizations, government-funded career centers, community colleges, and vocational training providers
- Conduct outreach to local employers to identify job opportunities
- Provide or facilitate job readiness, résumé creation, job application, and interview preparation support
- Coordinate transportation, interpretation, and other support for interviews or orientations
- Support participants or employer partners when post-employment challenges arise
- Work with the Office Director to develop and strengthen economic empowerment programming
- Coordinate with the Volunteer & Good Neighbor Team Coordinator on volunteer support and recruitment
- Coordinate with World Relief Baltimore’s Immigration Legal Services team for client referrals
- Attend internal economic empowerment community-of-practice calls and local collaborative working groups
Requirements
What you’ll need- Mature and personal Christian faith
- Commitment to World Relief’s mission, vision, and values
- Desire to serve and empower the Church to impact vulnerable communities
- Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document
- Valid driver’s license, access to a reliable vehicle, and ability to pass MVR standards
- Ability to work independently as the sole staff member responsible for the economic empowerment program area
- Experience in cross-cultural settings and commitment to growing in cultural humility
- Passion for the value immigrants bring to the community
- Creative and persistent problem-solving ability
- Strong relationship-building ability with program participants and community partners
- Team player committed to collaboration
- Commitment to meeting program compliance requirements alongside impactful human services
- Bachelor’s degree preferred
- 3 years’ experience in workforce development, preferably with immigrant or refugee populations
- Ability to speak other languages
- Experience with coaching or motivational interviewing
Benefits
Comp & perks- Competitive benefits package for full-time employees
- Employee discount program for full-time employees
- Well-being program recognized with the Gold-level Cigna Healthy Workforce Designation
- Reasonable accommodations for individuals with disabilities
- Equal employment opportunity and affirmative action employer
- Drug-free workplace and pre-employment substance abuse testing
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentIndividualized Action PlansJob Readiness SupportRésumé CreationData EntryMicrosoft DynamicsTransportation CoordinationInterview PreparationProgram ComplianceCross-Cultural Communication
Soft Skills
Relationship BuildingCreative Problem SolvingCollaborationCultural HumilityTeam Player
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Immigrant PopulationsRefugee PopulationsCommunity OrganizationsVocational TrainingEconomic EmpowermentHuman ServicesVolunteer SupportChristian FaithOutreach CoordinationJob Opportunities