Acrisure

Compliance

• Support governance, risk, and compliance activities through cybersecurity framework implementation and regulatory compliance efforts
• Participate in internal and external audits by coordinating evidence collection and tracking remediation efforts
• Support readiness for SOC 2, SOX ITGC, and HIPAA assessments
• Perform user access reviews for assigned applications and systems
• Maintain compliance with SOX, HIPAA, SOC 2, GDPR, and PCI-DSS
• Stay informed about evolving cybersecurity laws and obligations
• Collaborate with cross-functional teams on security initiatives
• Communicate with technical and non-technical stakeholders
• Help ensure security solutions protect internal systems, vendor environments, and customer data while aligning with compliance requirements

Governance, Risk and Compliance Analyst

Data Analyst

• Own the analytical framing of strategically important and ambiguous questions facing North America Insurance leadership
• Define analytical approaches and drive work from problem definition through executive-ready recommendations
• Design and deliver enterprise-scale analytical products from metric definition and data modeling through self-service delivery
• Engage senior executive stakeholders to shape the analytical agenda and translate ambiguous business questions into defensible answers
• Lead multi-quarter analytical initiatives across large, multi-source datasets
• Establish standards for analytical rigor, problem framing, communication of data limitations, and executive trust
• Write and optimize expert-level SQL against Palantir Foundry
• Architect data models and pipelines; extend dbt models and Palantir Ontology objects
• Architect and productionize AI-augmented analytical workflows, including Generative AI classification pipelines
• Define trustworthy standards for AI-supported analytical workflows
• Champion intellectual honesty about data limitations and make uncertainty actionable
• Support collaboration, team leadership, and cross-functional partnership through on-site presence

Senior Strategic Data Analyst, Growth & Placement

Full-stack Engineer

• Build and maintain APIs, workflows, integrations, and tooling supporting underwriting and policy administration systems
• Write modular, maintainable code and ask for help when needed
• Implement operational workflows with engineering leads and underwriting/business stakeholders
• Contribute to integrations between internal systems, external vendors, and policy administration platforms
• Participate in debugging, testing, automation, monitoring, and operational support for production systems
• Improve internal engineering tooling and developer workflows
• Use AI-assisted engineering workflows daily, including Claude Code and similar tools
• Learn insurance domain concepts including quoting, binding, endorsements, rating, forms, and policy lifecycle
• Take ownership of evolving requirements and turn them into practical technical solutions
• Report to the Engineering Team Lead and collaborate with engineers, the Delivery Lead, underwriting/business stakeholders, internal systems, and external vendors

Software Engineer I

Data Engineer

• Leverage existing patterns and create new ones to rapidly onboard datasets into the data platform
• Understand business use cases and data context to design high-quality data models for operational and analytical needs
• Translate business requirements into scalable, adaptable system and data solutions
• Own deliverables while collaborating with and mentoring team members
• Conduct and participate in design and code reviews
• Communicate with business stakeholders to clarify requirements and context
• Operate as a forward-deployed engineer embedded with partner teams
• Build technology and pipelines that model varied data sources into reusable data models
• Support data consumers including operational applications, analytics, and metrics
• Maintain high-quality development and best practices throughout delivery cycles

Software Engineer, Data - L2

• Translate complex, multi-source datasets into concise executive narratives explaining findings, implications, and data limitations
• Develop and maintain executive-facing presentations, insight memos, and self-service dashboards
• Write queries against Palantir Foundry Ontology to extract, transform, and validate data from operational tables and dbt models
• Extend dbt models, help establish data pipelines, and shape use of Palantir Foundry for team insights
• Partner with the Chief Strategy Officer, Head of Revenue, and other executive leaders to understand data questions and deliver trusted analysis
• Apply data modeling best practices, including documentation, Git version control, incremental build strategies, and data quality validation
• Identify and proactively communicate data gaps and inconsistencies
• Use AI tools to accelerate analytical and engineering work while evaluating outputs before business or production use

Strategic Data Analyst, Growth & Placement

Human Resources

• Provide concierge service in daily communications with employees and leadership regarding transactional Human Resources needs
• Administer HR tasks and activities for Agency Partners
• Initiate and support electronic onboarding of new hires
• Process and track background checks and drug screens
• Process changes in HCM systems for employee records, benefits, and payroll
• Process information-system changes for Acrisure Partners and business units
• Populate, distribute, and collect employment agreement documents
• Assist partners and employees with HR self-service portals
• Process employment verifications with a third-party vendor
• Review and interpret transactional data to resolve issues and propose process improvements
• Audit and validate employee data
• Support Legal and HR Advisors with basic record requests
• Support administrative and data-entry needs for the HR organization
• Recommend process improvements, system enhancements, and alternatives
• Assist with HR projects, priorities, and initiatives
• Provide exemplary customer service
• Assist with training and knowledge-transfer activities
• Maintain compliance with state and federal HR laws and regulations
• Perform other related duties as assigned

HR Shared Services Associate

Customer Support

• Field and handle support inquiries from brokers
• Work with Sales, Marketing, Licensing/Contracting, Accounting, and other departments
• Manage broker relationships
• Ensure contracted brokers are equipped to sell products throughout the year
• Conduct continual outreach to keep brokers engaged
• Create, update, and maintain Microsoft documents for reporting, electronic filing, and other purposes
• Organize and prioritize large volumes of information
• Review emails and share information with appropriate staff
• Handle confidential and non-routine information
• Explain policies when necessary
• Work independently and/or within a team on special nonrecurring and ongoing projects

Bilingual Broker Support Specialist

General

• Coordinate and schedule residential and commercial real estate closings with in-house closers and independent closing professionals
• Prepare Good Faith Estimates (GFEs), title bills, and other closing-related documentation
• Prepare pro forma title insurance policies for review
• Prepare loan policies and required documentation before closing
• Prepare owner’s title insurance policies after closings
• Order county, tax, and other required continuations before closing
• Track closing packages and follow up to ensure completed documentation is received on time
• Review files for required information and identify outstanding items affecting closing timelines
• Maintain accurate and organized transaction records
• Coordinate with internal teams and external partners to resolve questions and obtain outstanding information
• Manage multiple transactions while maintaining accuracy and meeting deadlines
• Handle building loan continuations

Closing Desk Coordinator

Consultant

• Lead renewal processes for the client portfolio.
• Conduct market research for clients and prospecting initiatives.
• Work across the health insurance, dental insurance, and group life insurance segments.
• Lead, monitor, and finalize client portfolio renewal processes.
• Perform technical analyses of contract claims ratios, utilization frequency, high-utilization members, and other analytical data to support negotiations.
• Develop the strategy for market studies and special projects of medium and large scope to meet client or prospect needs.
• Serve internal clients by providing technical support and guidance.
• Participate in meetings with internal clients as a technical resource.
• Review materials prepared by other team members.

Negotiations Consultant, Mid-Level

Associate

• Provide general administrative support to internal initiatives tied to automation
• Review and analyze data for accuracy
• Organize and identify data into one central location
• Support testing and development for AI initiatives
• Troubleshoot workflows built in AI and report issues
• Prioritize conflicting needs and handle matters expeditiously and proactively
• Follow through on projects to successful completion, often with deadline pressures
• Maintain confidentiality and protect operations when handling sensitive information and assigned tasks
• Maintain day-to-day regulatory documents in an organized and timely fashion
• Support the Regulatory Affairs team through effective and accurate administrative assistance
• Undertake other projects as assigned

Associate I – Carrier Credentialing

Account Manager

• Serve as the primary service contact for assigned commercial accounts
• Develop and maintain long-term client relationships through proactive communication and responsive service
• Conduct regular account reviews to identify coverage gaps, emerging exposures, and risk management opportunities
• Provide consultative guidance on policy coverages, endorsements, exclusions, and insurance program structure
• Resolve client inquiries, coverage issues, and service concerns
• Maintain client retention through proactive stewardship and relationship management
• Identify and pursue cross-selling opportunities across commercial and ancillary insurance products
• Collaborate with producers to develop and implement account growth strategies
• Participate in renewal strategy discussions and client presentations
• Manage all aspects of the renewal process, including marketing, negotiating, quoting, proposal preparation, and binding coverage
• Review policies, endorsements, audits, and carrier correspondence
• Prepare renewal and stewardship reports
• Coordinate marketing submissions and negotiate terms, conditions, and pricing with carrier partners
• Process policy changes, endorsements, certificates of insurance, audits, cancellations, and reinstatements
• Develop and maintain relationships with insurance carriers and underwriting partners
• Stay informed of market trends, carrier appetite changes, and emerging risks
• Maintain accurate client records and documentation within agency management systems
• Ensure compliance with agency procedures, carrier requirements, and regulatory standards
• Meet service standards, workflow expectations, and performance goals
• Assist in training and mentoring less experienced team members as needed

Commercial Lines Account Manager

Claims Specialist

• Manage a desk and caseload of workers’ compensation claims efficiently and professionally
• Investigate claims, including coverage, liability, and exposure analysis
• Evaluate claim exposure and maintain accurate, timely reserves
• Manage litigation activity and coordinate with defense counsel
• Evaluate claims for settlement and negotiate resolutions with claimants and attorneys
• Monitor and manage medical treatment activity and claim progression
• Maintain accurate and organized claim documentation in the claims system
• Ensure claim payments are processed accurately and timely
• Support timely and compliant claim resolution strategies
• Communicate with employers, injured workers, attorneys, medical providers, and clients throughout the claims process
• Participate in required training and maintain knowledge of assigned state workers’ compensation statutes
• Perform additional duties and projects as assigned

Workers Compensation Claims Examiner

Analyst

• Answer questions about coverage, limits, and deadlines
• Coordinate the authorization of medical and hospital services in accordance with insurers’ requirements
• Handle medical transportation cases, liaising with Itsseg’s medical team, the insurer, and the client
• Recommend medical and hospital service providers based on the plan’s network and the required procedure
• Guide and direct requests for prior reimbursement estimates and reimbursement timelines
• Assist clients in cases involving unpaid invoices and suspended services
• Monitor payments, invoice settlement, and service reactivation
• Submit requests for payment due-date extensions
• Forward requests for duplicate invoices and cards to the internal operations team
• Arrange for an Itsseg courier to collect or deliver documents
• Send checklists of documents required for reimbursement or claims repayment
• Notify clients and follow up on outstanding documentation for reimbursement, policy changes, and repayment processes
• Provide guidance on funeral and travel assistance services
• Respond to email inquiries within 24 business hours
• Record all interactions in Itsseg’s operations module
• Immediately report any incidents or relevant information to management

Benefits Services Analyst

• Independently manage a caseload of moderate to highly complex workers’ compensation claims from investigation through resolution and closure
• Investigate claims and make timely compensability decisions
• Manage complex litigated, high-exposure, and catastrophic claims
• Coordinate with defense counsel and other specialized resources
• Manage medical treatment, disability, return-to-work, and indemnity benefits
• Establish and maintain accurate reserves based on current and anticipated claim exposure
• Develop and execute action plans to move claims toward appropriate resolution
• Evaluate settlement opportunities and negotiate within assigned authority
• Maintain timely communication with injured workers, employers, clients, attorneys, and medical providers
• Ensure compliance with state requirements, client instructions, and company best practices
• Identify and promptly escalate significant developments and changes in exposure
• Provide technical guidance and support to less-experienced adjusters as needed

Senior Workers Compensation Claims Adjuster

Account Executive

• Serve as a primary point of contact for assigned clients under direct supervision
• Support and inform coverage strategy and plans
• Issue proofs of insurance, including certificates, evidence, and auto IDs
• Respond to client inquiries, incoming mail, and company requests in a timely manner
• Request changes on behalf of clients
• Review new and renewal policies and endorsements to ensure items were received as ordered
• Process audits, cancellations, and other client-related documents
• Maintain accurate client data in the EPIC agency management system
• Document all activities in EPIC
• Keep current with industry trends through educational seminars and classes
• Complete other assigned functions and duties