Allstate

Property Adjuster

• Investigate and evaluate homeowners property claims from start to finish
• Confirm facts of loss, determine coverage, assess damages, and negotiate settlements within assigned authority
• Manage the entire claim lifecycle, including supplements, Additional Living Expense claims, contents, and personal property losses
• Work closely with customers, contractors, and other partners to handle claims accurately and efficiently
• Provide clear and timely communication and keep customers informed throughout the claims process
• Create estimates of damages for complex first-party homeowner losses
• Build relationships with internal and external customers
• Interpret regulatory compliance and fair claims practices
• Negotiate settlements, make settlement payments, and document claim activities
• Apply policy interpretations across company-written policy types
• Assist leadership with formal and ad hoc training
• Recommend process improvements
• No supervisory duties

Field Property Adjuster

Engineer

• Lead, coach, mentor, and develop a team of software engineers
• Design, develop, test, and maintain enterprise applications using C#, ASP.NET, SQL Server, and related technologies
• Contribute production-ready code and participate in feature development and system enhancements
• Review code and provide technical guidance to engineering team members
• Participate in iteration planning, backlog refinement, and Agile ceremonies
• Partner with Product Managers and stakeholders to translate business requirements into technical solutions
• Lead technical design discussions and architectural decision-making
• Ensure delivery of scalable, secure, and maintainable software solutions
• Establish and maintain continuous integration and continuous delivery practices
• Support production applications, troubleshoot issues, and lead root cause analysis activities
• Collaborate with Architecture, Security, Infrastructure, and Data teams to align solutions with enterprise standards
• Promote engineering best practices, test automation, code quality, and continuous improvement
• Monitor delivery commitments, operational metrics, and team performance
• Foster knowledge sharing, talent development, and technical growth across the team

Managing Engineer, C#/ASP.NET

Product Manager

• Define, deliver, and manage the lifecycle of the Kubernetes-based Container Platform
• Own product vision, discovery, roadmaps, and backlog prioritization
• Create, drive, and execute product strategy for the expanding Kubernetes container platform
• Create and execute a comprehensive product roadmap prioritizing platform features, enhancements, and measurable outcomes
• Collaborate with stakeholders to define success criteria, validate assumptions, and understand platform and digital product team needs
• Navigate complex container technologies to inform product decisions
• Decompose complex problems into manageable work items and prioritize them based on value, risk, and stakeholder impact
• Develop and execute internal and external communication strategies to increase product awareness, adoption, and stakeholder alignment
• Define and manage metrics to measure success and inform product strategy
• Engage in discovery and test-and-learn activities to validate assumptions and product direction
• Own lifecycle management, ensuring stack components are regularly updated to meet vulnerability management standards
• Manage the product backlog while balancing feature delivery with lifecycle management
• Coach and mentor product teams, stakeholders, and peers
• Support Allstate’s container platform across data centers, AWS, and Azure cloud environments

Digital Product Manager – Container Platform

Attorney

• Represent insured individuals and Allstate in bodily injury, property damage, subrogation, and Allstate Financial cases
• Prepare for and conduct hearings, trials, arbitrations, mediations, and depositions
• Prepare and present pre- and post-trial motions
• Assist colleagues with resolving calendar conflicts
• Counsel business clients on day-to-day legal matters
• Manage projects and coordinate collaboration among legal teams
• Monitor and evaluate new laws, regulations, and case law
• Identify and summarize relevant legal issues
• Collaborate with the Law and Regulation department
• Advise business units on the impact of new laws
• Monitor legal representation

Senior Trial Attorney

Agent

• Answer service and billing calls and first notice of loss (FNOL) calls from customers
• Respond to customer inquiries about their policies
• Provide personalized insurance service as a Trusted Advisor
• Promote Allstate features and benefits during portfolio reviews
• Manage policy renewals and policy changes
• Reply to online requests
• Promote client loyalty through attention to detail and relationship building
• Upsell and cross-sell Auto and Property products according to underwriting guidelines
• Support and guide customers during FNOL claim calls
• Document loss details in the claim system
• Perform specified claim tasks and transfer or assign claims to a Claim Advisor
• Meet and exceed key performance and attendance metrics
• Report to the Manager, Inside Service

Inside Service Agent

Legal Assistant

• Enter and manage pleadings, motions, trial documents, and legal correspondence in the case management system
• Support the full case lifecycle, including case assignment, representation letters, court appearances, financial tracking, complaint responses, deposition and hearing notices, correspondence with opposing counsel, and file closure
• Track trial, arbitration, and mediation dates and ensure timely follow-ups and notifications
• Communicate with clients, courts, claim representatives, and opposing counsel by phone, email, and written correspondence
• Handle mail, scanning, filing, and daily administrative duties both in-office and remotely
• Ensure data accuracy and compliance using the Team Connect Litigation Management System
• Investigate and resolve administrative challenges and remain open to feedback and learning opportunities
• Provide administrative support to Client Legal Services Attorneys in a collaborative legal defense environment

Legal Administrative Assistant

Risk

• Grant settlement authority on highly complex claims valued above Market Claim Office and Regional Claim Office limits
• Provide recommendations on trial requests for cases exceeding Market Claim Office authority
• Provide general oversight of large losses for designated CSAs
• Provide discretionary referrals on coverage issues, opinions, and research
• Approve Closed Without Payment requests where liability is disputed and value exceeds Field authority
• Perform file reviews for complex projects and litigation cases
• Analyze data and report findings
• Review cases to determine whether Closed Without Payment is appropriate
• Support the Field with discretionary referrals on complex coverage issues
• Engage Home Office Claim litigation for involvement and direction as needed
• Review coverage, liability, and damages on highly complex cases
• Collaborate with Field leadership on next steps and feedback
• Share experience and trends with Frontline Performance Experts, Frontline Performance Leaders, and Claim Process Specialists
• Work with Product, Protection, Law, and Claims on new products
• Develop Claim Bulletins covering new forms and endorsements affecting claim handling practices
• No supervisory duties

Large Loss Risk Adjuster

• Investigate and evaluate homeowners property claims from start to finish
• Confirm facts of loss, determine coverage, assess damages, and negotiate settlements within assigned authority
• Manage the full claim lifecycle, including supplements, Additional Living Expense claims, contents, and personal property losses
• Communicate clearly and promptly with customers throughout the claims process
• Work with customers, contractors, and other partners to handle claims accurately and efficiently
• Support claim volume across the New England region, with additional states assigned based on business needs
• Apply extensive experience or rotate into specialty areas such as coverage, investigation, litigation, large loss, water mitigation, or desk review
• Partner with fraud and subrogation representatives on applicable claims
• Recognize residential construction and repair components, including structural integrity and home systems
• Identify complex customer needs and address them using appropriate customer service skills
• Determine subrogation or fraud potential and handling approach
• Handle complex homeowners first-party claims involving coverage, damages, and subrogation with discretion and independence
• No supervisory duties

Desk Property Adjuster

• Defend the insured and the Company in Personal Injury Protection (PIP), No-Fault, and SIU matters
• Manage PIP/No-Fault litigation from inception through resolution, including case evaluation, discovery, motion practice, arbitrations, and settlement negotiations
• Conduct SIU Examinations Under Oath (EUOs), analyze testimony and evidence, and prepare reports and recommendations
• Handle SIU and PIP litigation, arbitration, EUOs, investigations, and fraud-related claims analysis
• Conduct AAA No-Fault arbitrations and represent the Company in virtual and in-person proceedings
• Review file assignments, evaluate legal and factual issues, develop case strategies, and draft pleadings, motions, and legal documents
• Partner with claims professionals and business partners to provide legal guidance, case assessments, and strategic recommendations
• Maintain communication regarding case status, litigation strategy, and claim developments
• Monitor applicable laws, regulations, and case law affecting PIP, No-Fault, and SIU matters

Early Career Personal Injury Protection, SIU Attorney

• Collaborate with the Claims/Special Investigation Unit to combat fraudulent claims in No-Fault and other cases
• Research, prepare, file, and litigate fraud cases, including RICO and other affirmative actions
• Develop litigation strategies on legal matters
• Review case files and plan resolutions
• Draft discovery requests, motions, memorandums, and legal briefs
• Prepare for and conduct depositions and Examinations Under Oath
• Attend arbitrations, mediations, and trials
• Work with expert witnesses in preparing for or defending litigation
• Represent the company in conferences and hearings in State and Federal courts
• Draft pre-trial and post-trial motions
• Negotiate settlements and prepare related documentation
• Manage and oversee intermediate-level litigation matters
• No supervisory duties

Litigation Attorney – Special Investigations Unit

• Investigate and evaluate homeowners property claims from start to finish
• Confirm facts of loss, determine coverage, assess damages, and negotiate settlements within assigned authority
• Manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses
• Work closely with customers, contractors, and other partners to handle claims accurately and efficiently
• Deliver excellent customer service through clear, timely communication
• Create estimates of damages on complex first-party homeowner losses
• Build relationships with internal and external customers
• Interpret regulatory compliance and fair claims practices
• Negotiate settlements, make settlement payments, and document activities in complex files
• Apply policy interpretations across company-written policy types
• Assist leadership with formal and ad hoc training
• Recommend process improvements
• No supervisory duties

Adjuster

• Investigate and analyze complex and occasionally highly complex, multi-discipline coverage and claims referred to the Special Investigation Unit for potential fraud
• Handle complex attorney-represented and unrepresented claims, complex losses, and claims involving extra-contractual liability
• Conduct background searches, scene investigations, and clinic inspections
• Take recorded statements and conduct witness interviews
• Review and analyze medical notes, bills, and property damage
• Conduct social media searches and online data application searches
• Determine whether fraud can be substantiated and support lawsuits
• Make claim decisions and pursue restitution
• Manage, research, and resolve complex customer communications, concerns, conflicts, or issues
• Validate investigation information and follow up on possible leads
• Use analytic tools or SIU field intelligence to identify claims and support evidence of fraud and damages
• Summarize documents and enter claim system notes, evaluations, and decision-making processes
• Enter SIU claim data into multiple SIU systems
• Update files with investigation outcomes and return files to MCO when appropriate
• Review fraud-outcome investigations to validate whether denial is appropriate

Senior SIU Investigation Adjuster

Bodily Injury Adjuster

• Investigate moderate/complex represented casualty claims, including single- or multi-car accidents and represented moderate or major claims
• Handle complex and highly complex specialized claims such as business interruption, loss of income, and Errors and Omissions policies
• Oversee liability and bodily injury investigations
• Take recorded statements
• Resolve loss-of-use claims
• Make payments to appropriate parties
• Negotiate and settle bodily injury issues or refer unresolved issues
• Summarize documents and enter notes into the claim system
• Manage, research, and resolve complex customer communications, concerns, conflicts, or issues
• Review medical reports for claims settlement evaluation
• Research, respond to, or participate in Department of Insurance complaints or investigations
• Set and update initial reserves, document rationale, and maintain claim summary notes
• Determine and explain minimum coverage limits and claim value
• Document claim files with notes, evaluations, and decision-making process

Bodily Injury Adjuster – Represented Third Party Casualty

Claims Specialist

• Investigate and confirm facts of loss for automobile accidents
• Determine coverage, liability, damages, and adjust and negotiate claims within authority
• Handle basic investigation regarding coverage, liability, and damages
• Identify customer needs and meet those needs using appropriate customer service skills
• Apply a basic understanding of company systems and technology
• Partner to determine subrogation or fraud potential and how to handle it
• Develop an understanding of company insurance policies, the insurance industry, and organizational relationships
• Recognize and identify vehicle body parts and potential property damage
• No supervisory duties

Claims Adjuster – Trainee

• Manage all aspects of insurance defense litigation from case inception to verdict
• Conduct initial case assessments, discovery, depositions, motion practice, pre-trial negotiations, courtroom advocacy, and post-trial motions
• Gather and organize documents, evidence, and legal research for hearings, trials, arbitrations, mediations, and depositions
• Conduct legal research on laws, regulations, and case precedents; prepare summaries and reports
• Draft pleadings, motions, discovery responses, and other legal documents
• Interview clients and witnesses; prepare statement summaries and maintain communication records
• Attend court hearings, depositions, and other legal proceedings; represent the company or clients in routine matters as needed
• Monitor changes in laws and regulations and update the legal team on potential impacts
• Participate in training and mentorship programs
• Provide legal opinions to claims clients
• Conduct depositions and examinations under oath and prepare summary documents
• Provide counsel to business clients and coordinate between legal teams