Allstate

Analyst

• Develop and execute go-to-market and adoption strategies for End User Computing products and services
• Apply change management frameworks, including ADKAR and Prosci methodologies, to support organizational readiness and user adoption
• Partner with stakeholders, Change Champions, and support teams to drive awareness, engagement, and successful technology rollouts
• Support adoption and enablement of AI-powered workplace technologies and features
• Gather, analyze, and synthesize end-user feedback to identify service improvement opportunities
• Translate user insights into actionable recommendations that enhance products, services, and user experiences
• Develop and maintain standard operating procedures, playbooks, and enablement documentation
• Represent the voice of the customer by providing data-driven feedback to influence product and service roadmaps
• Build and maintain dashboards and reports to measure adoption, satisfaction, service performance, and business outcomes
• Deliver reporting and analytics that provide leadership with actionable insights and improvement recommendations
• Position has no supervisory responsibilities

Service Analyst – End User Computing (EUC)

Sales

• Generate new business through leads, referrals, networking, and follow-up
• Quote and sell auto, home, renters, condo, umbrella, and other insurance products
• Build relationships with customers and referral partners
• Cross-sell existing customers
• Consistently work toward sales and activity goals
• Take ownership of the sales pipeline and results
• Help grow an Allstate agency and build relationships in the community

Licensed Sales Agent

Data Analyst

• Analyze business questions and deliver actionable insights
• Compile, organize, query, and analyze large datasets from multiple sources
• Identify trends, risks, opportunities, and performance drivers
• Build and enhance Power BI dashboards, reports, KPI scorecards, and performance measurement tools
• Use SQL to query and manipulate data and create analytics-ready datasets
• Apply data quality and governance best practices
• Monitor business performance and evaluate key initiatives
• Partner with stakeholders to identify opportunities and solve business challenges
• Present findings through clear visualizations, data storytelling, and business-focused recommendations
• Manage multiple analytics assignments and contribute to continuous improvement and analytics best practices
• Consultant II: Complete analyses, recurring reporting, dashboard enhancements, and performance measurement assignments; clarify business questions and gather requirements; apply established analytical methods and data standards; identify trends and communicate recommendations
• Senior Consultant I: Complete complex analyses; partner with business leaders and cross-functional stakeholders; connect insights across datasets and performance indicators; develop recommendations influencing strategy and priorities; anticipate data quality and governance risks; strengthen team deliverables

Data Analytics Consultant II / Senior Consultant I

Paralegal

• Provide paralegal support for a practice area under limited attorney supervision
• Support the Arity Legal Counseling team within Business Law
• Serve as subject matter expert regarding contract workflows and processes, contract templates and drafting, legal research, and contract signing processes
• Proactively identify, summarize, and monitor relevant issues
• Manage intake of new matters and gather matter-related documents for attorney analysis
• Review commercial contract deal sheets, enter new matter data, and complete contract templates based on commercial parameters
• Review and explain aspects of forms to in-house clients
• Conduct, summarize, and analyze legal research, including applicable laws, regulations, and case law
• Determine independently whether additional research is needed
• Maintain corporate records and archives according to records retention requirements
• Review new and proposed legislation and determine applicability
• Provide recommendations and updates to attorneys as appropriate

Corporate Paralegal Specialist

Claims Specialist

• Investigate basic and occasionally moderately complex auto insurance claims
• Handle non-represented claims
• Evaluate coverage, determine liability, and negotiate settlements
• Work directly with claimants, insureds, and other involved parties
• Ensure compliance with regulatory requirements and company standards throughout the claim lifecycle
• Investigate minor to moderately complex auto accidents and prepare claim summaries
• Conduct recorded statements with claimants, insureds, and witnesses
• Evaluate coverage, liability, and damages
• Negotiate and settle claims according to established guidelines and best practices
• Maintain detailed claim files, notes, summaries, and decision rationale
• Collaborate with internal teams to support efficient, customer-centric claim handling

Inside Auto Claims Adjuster

Manager

• Serve as the business owner for assigned states, accountable for long-term growth, profitability, customer retention, and market position
• Establish strategic priorities, develop and execute plans, monitor results, and refine strategies
• Analyze market trends, customer behavior, business drivers, regulatory environments, and competitive dynamics
• Lead product, pricing, underwriting, risk management, and distribution initiatives
• Serve as primary business liaison with state regulatory bodies and support filings, approvals, and regulatory engagement
• Build partnerships across Product, Actuarial, Legal, Claims, Finance, Distribution, Marketing, Operations, Technology, and other stakeholders
• Develop data-driven business cases and recommendations
• Lead cross-functional initiatives from strategy through implementation
• Navigate competing priorities and build alignment around critical business decisions
• Coach, mentor, and develop talent to build a high-performing organization
• Promote accountability, collaboration, trust, innovation, continuous learning, ownership, experimentation, knowledge sharing, and best practices
• Improve business processes, operational effectiveness, and customer outcomes

Senior State Manager

• Lead, mentor, and develop a remote team of approximately 5 property claims adjusters
• Provide technical expertise and oversight on homeowners property claims, including complex water, wind, hail, roof, and total loss losses
• Support adjusters through claim investigations, coverage analysis, authority decisions, and claim resolution strategies
• Partner with consultants and leadership teams to ensure consistency in claim handling processes, estimating standards, and authority guidelines
• Monitor team performance, workloads, customer experience, and quality outcomes
• Coach adjusters through escalated claim situations and coverage concerns
• Drive continuous improvement through training, mentoring, and talent development initiatives
• Foster a collaborative and engaged remote team culture while maintaining accountability and performance standards

Associate Manager, Property Claims

Advisor

• Review insurance policies and coverages
• Investigate complex automobile claims, including impaired, unlisted operator, or non-drivable claims
• Determine coverage and liability
• Settle claims in accordance with organizational policies and practices
• Collaborate with customers, service suppliers such as towing and repair shops, other insurance companies, and law enforcement

Claim Advisor – Auto

Engineering Manager

• Lead a team of software engineers designing, building, and delivering operational claims systems supporting Allstate Dealer Services
• Provide technical and people leadership to multiple Agile teams developing, implementing, and supporting backend services and applications
• Partner with product management, architecture, engineering leaders, and business stakeholders to establish technical direction and deliver business outcomes
• Build and develop engineering talent through mentoring, coaching, performance feedback, career development, and growth opportunities
• Lead product discovery, portfolio planning, strategic planning, inception, iteration planning, backlog refinement, prioritization, and retrospectives
• Establish and evolve product and platform architecture, design, and technical roadmaps
• Provide leadership and oversight across Agile delivery teams, resolving technical challenges and removing delivery impediments
• Promote automated testing, code quality standards, CI/CD pipelines, observability, and DevOps principles
• Drive secure, reliable, scalable production operations and operational excellence
• Collaborate across product, engineering, architecture, security, and business functions to align technology investments with strategic objectives
• Support workforce planning, hiring, onboarding, succession planning, performance management, and talent management
• Establish and monitor engineering metrics covering delivery, quality, reliability, and team health
• Advise business and technology stakeholders on software engineering, cloud platforms, distributed systems, and organizational effectiveness

Software Engineering Manager, Java

Customer Support

• Handle customer inquiries via calls, emails, and chats, including escalations
• Provide policy servicing, billing assistance, coverage information, and policy changes
• Input and track information in appropriate databases
• Collaborate with other areas to identify, analyze, and improve processes
• Engage, inspire, educate, and mentor new hires and incumbents
• Identify process improvement opportunities
• Liaise with other departments when follow-up is required to meet customer needs
• Initiate, execute, communicate, and document projects as needed
• Resolve complex questions and concerns and refer other inquiries to appropriate areas
• Attend paid training Monday through Friday during business hours between 8:00 AM and 6:00 PM EST
• Work Monday through Friday after training, scheduled between 8:00 AM and 8:00 PM EST

Licensed P&C Customer Service Representative

• Lead multiple software engineers responsible for maintenance, modernization, and ongoing evolution of mission-critical administrative systems supporting Allstate Dealer Services
• Provide leadership across software delivery, technology strategy, application operations, and talent development
• Partner with Product Managers, Architects, Engineering Leaders, and business stakeholders to deliver scalable solutions and maintain operational excellence
• Mentor, coach, and develop software engineering teams through performance feedback, career guidance, and growth opportunities
• Participate in product discovery, portfolio planning, strategic planning, retrospectives, inception, iteration planning, backlog refinement, and prioritization
• Establish and evolve architecture, design, and technical roadmaps with architects and technical leaders
• Provide oversight across Agile delivery teams and resolve complex technical challenges and delivery impediments
• Champion automated testing, code quality standards, CI/CD pipelines, observability, and DevOps practices
• Drive secure, reliable, scalable, and effectively supported production applications
• Align technology investments with strategic business objectives across product, engineering, architecture, security, and business teams
• Lead cross-functional and cross-product collaboration for consistency, reusability, and portfolio alignment
• Support workforce planning, hiring, onboarding, and talent management
• Establish and monitor engineering metrics related to delivery, quality, reliability, and team health
• Advise stakeholders on software engineering practices, cloud platforms, distributed systems, and organizational effectiveness
• Manage, coach, develop, and evaluate software engineering talent; oversee hiring, performance management, and succession planning

Software Engineering Manager, .Net

Financial Planning and Analysis

• Execute the assessment of risks and controls for Agency Compensation processes, both existing and in development
• Assist in achieving business objectives with guidance from the Financial Controls Manager and other leaders
• Coordinate with IT and Business partners to ensure risks are adequately mitigated via effective and cost-efficient controls
• Serve as an advisor to Business Unit leaders and stakeholders regarding internal controls, processes, and procedures
• Lead data analysis on Compensation programs and/or Producer counts, and assist with ad hoc data analysis projects
• Ensure key agency compensation processes and associated controls documentation are up-to-date and accurate
• Oversee and manage assigned agency/field compensation and/or governance programs in a timely and accurate manner
• Partner with Management on key initiatives and projects, providing insights into risks, impacts, challenges, and opportunities
• Collaborate on the design, building, and execution of processes and reporting platforms for compensation and recognition programs
• Communicate and consult with the Allstate Personal Lines SOX Coordinator on SOX controls as needed

Senior Financial Control Consultant

• Work with minimal support on moderately complex projects, including rate and rule changes, minor initiatives, data calls, compliance projects, system inquiries, and other small projects
• Implement rate/rule changes and minor initiatives
• Draft system requirement documents
• Represent the business unit in implementation meetings
• Contribute to test plans, validate testing, and provide SOX sign-off
• Coordinate and communicate with product on circulars spanning lines of business and departments
• Track all circulars and determine whether to delay or adopt them
• Publish, effective date, and maintain repositories for ISO and proprietary rate/rule manuals
• Create post-implementation project documentation and ensure components are included in Masterfile documentation
• Understand project plans for states/regions and product initiatives; develop and share recommended project plans with managers to gain consensus
• Determine comprehensive work plans for basic to moderately complex cross-disciplinary project requirements
• No supervisory duties

Pricing Technician Analyst II

Property Adjuster

• Virtually inspect property damage
• Investigate coverage and interpret policies
• Prepare estimates and settle claims promptly and accurately
• Handle water-loss claims
• Interact with customers, contractors, vendors, third-party carriers, and claimants through voice calls, email, text messages, and video chat
• Evaluate and negotiate claim settlements according to legal and business methodologies
• Use Xactimate, ClaimsX Video Collaboration, estimate tools, job aids, and settlement platforms
• Document claim activity accurately and timely in the claims system
• Provide compassionate customer service and guide policyholders through the claims process
• Work independently in a fast-paced virtual environment
• Participate in comprehensive initial and ongoing training

Inside Property Adjuster – Trainee

• Travel to customers' homes to conduct on-site property inspections
• Investigate coverage and review property damage
• Prepare estimates and settle claims promptly and efficiently
• Handle virtual claims countrywide using Xactimate, ClaimsX Video Collaboration, and other platforms
• Focus on water-loss claims
• Provide empathetic, clear, and exceptional service to policyholders
• Communicate with customers by phone, email, and video chat
• Negotiate claim settlements with customers, vendors, third-party carriers, and claimants
• Apply legal and business-standard settlement methodologies
• Use estimate tools, job aids, and settlement platforms to resolve claims
• Document claim work accurately and promptly in the claims system
• Attend approximately two weeks of training in Dallas, Texas