Applied Materials

Software Engineer

• Provide leadership, direction, and strategy development
• Make final administrative or operational decisions within authority
• Ensure group activities model safe behavior and follow protocols, procedures, and core values
• Lead cross-functional teams supporting supplier engineering objectives
• Ensure sourcing decisions align with overall strategy
• Set and drive goals for cost savings, value creation, and vendor performance
• Maintain relationships with key internal customers and support organizations
• Develop cost reduction, cost avoidance, and supply base improvement initiatives
• Analyze industry, supplier dynamics, and market trends to determine leverage
• Evaluate, qualify, and select suppliers
• Execute the annual operating plan framework
• Monitor vendor performance across assigned commodity and service areas
• Participate in scorecard development and quarterly business reviews for high-impact vendors
• Participate in resolving and escalating vendor performance issues

Senior Director, Supplier Engineering – Quality

Manager

• Serve as subject-matter expert on SAP ECC internal controls within the SOX PMO
• Partner with IT to design and implement automated controls, key reports, and general IT controls across the SAP environment
• Resolve SAP-related control issues
• Liaise with external auditors on the SAP internal control environment, key risks, and minimum control requirements
• Lead IT audits covering IT security, access controls, disaster recovery, lab/physical security, and application-specific internal controls
• Support the SAP S/4 implementation by ensuring the internal control environment is designed and optimized for automation
• Participate in real-time system assessment of the SAP S/4 implementation
• Ensure audit requirements and SDLC controls are implemented and effective
• Assess, adopt, and promote AI SOX and audit tools and technologies
• Develop governance for AI SOX and audit tool usage
• Manage direct reports and supervise ad hoc GIA teams
• Own key roles, programs, and deliverables
• Lead the SOX/GIA–external audit relationship and outcomes
• Communicate and present complex issues to IT, business stakeholders, executives, and external auditors

Senior Manager, Global Internal Audit

Implementation Specialist

• Serve as the direct liaison with customers
• Install, maintain, and upgrade semiconductor equipment
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers to ensure smooth operations and service
• Ensure compliance with safety, PIP, and environmental protocols
• Independently perform TSMC F24 installation, maintenance, and upgrades
• Troubleshoot hardware issues, order and replace parts, and resolve FDC mismatches
• Test and diagnose equipment following documented procedures and task plans
• Participate in daily passdown meetings and follow task priorities
• Answer lead, FSO, and customer calls and participate in customer and internal meetings
• Maintain clean and organized workspaces according to TSMC 6S
• Open and manage service cases and escalations based on CE KPIs
• Support parts management, including ordering, tracking, and coordination with technicians
• Collaborate with Germany CE teams and local PSE teams
• Coach and support junior engineers and international colleagues
• Participate in FSO on-call rotations and support deinstallation activities
• Represent Applied Materials professionally with a customer-first mindset

Customer Engineer – ESMC Long-Term Assignment

Support Engineer

• Guide products through their lifecycle from initial concept to final qualification
• Provide customer support through on-site installations, system diagnoses, and service and repair of complex systems and equipment
• Collaborate with customers and R&D teams to develop processes for advanced semiconductor chip manufacturing
• Create hypothesis experiments and design of experiments (DOEs)
• Analyze experimental data using statistics and compile reports with high-level conclusions
• Troubleshoot complex problems, perform root cause analyses, and resolve process engineering and customer product issues
• Support semiconductor processes at customer sites, including new equipment process verification, process debugging, acceptance support, and production introduction
• Analyze data, determine failure mechanisms, identify root causes, develop improvement plans, and drive issue closure
• Develop and optimize semiconductor equipment process parameters for new products, applications, and customer process needs
• Design and execute technical experiments; collect, process, and analyze data; prepare technical reports and customer materials
• Collaborate with customer process, equipment, and integration teams and internal engineering, applications, and product teams
• Provide technical guidance on equipment configuration, process menu operation standards, and process parameter maintenance
• Complete assigned training, safety requirements, certifications, and other related duties
• Comply with company and customer-site safety, environmental, quality, and information confidentiality requirements

Process Support Engineer

Field Engineer

• Develop and maintain customer relationships with relevant individuals at all levels in the assigned district
• Perform regular customer visits
• Ensure customer satisfaction with company service and system performance
• Escalate system downs according to procedure and report accurately and promptly
• Achieve guaranteed uptime and other customer parameters
• Promote quality improvement, cycle-time reduction, continuous technical improvement, and workforce empowerment
• Interview, hire, and train customer engineers and technicians as needed
• Manage, coach, and directly supervise professional and skilled support employees
• Conduct salary planning, career planning, corrective actions, objective setting, and performance appraisals
• Ensure employee satisfaction through communication, goal setting, achievement tracking, and development planning
• Forecast financial, manpower, and operational requirements for key businesses
• Identify and pursue service agreement business with marketing and sales
• Manage start-ups according to time and cost requirements
• Manage local inventories and RMA procedures
• Ensure appropriate safety practices among customer engineers

Manager III, Field Service Engineer

Platform Engineer

• Administer, configure, and optimize Microsoft 365 services in a large enterprise environment
• Provide engineering expertise across Microsoft 365 Copilot, Teams, SharePoint Online, OneDrive, Microsoft 365 Apps, Entra ID, and Microsoft Purview
• Define and maintain platform standards, configuration baselines, governance controls, and administrative procedures
• Evaluate service changes and releases, assess impact, and develop implementation plans
• Lead and support pilots, migrations, feature rollouts, service enhancements, and adoption initiatives
• Partner with security, identity, compliance, networking, endpoint engineering, architecture, and operations teams
• Design, build, test, deploy, and support Microsoft 365 Copilot agents
• Develop solutions using Copilot Agent Builder, SharePoint agents, and Copilot Studio
• Deploy and support Copilot connectors grounded in approved enterprise data sources
• Develop governance and lifecycle processes for Copilot agents
• Replace manual processes with reliable automation using Power Automate
• Integrate Microsoft 365 with internal and approved external systems using Microsoft Graph, REST APIs, connectors, and webhooks
• Develop production-quality PowerShell scripts, modules, and automation runbooks
• Automate provisioning, configuration management, policy deployment, license administration, lifecycle management, auditing, and reporting
• Implement governance controls for identity, access, sharing, applications, agents, connectors, data, and service lifecycle
• Address data protection, retention, auditing, eDiscovery, access control, and regulatory requirements
• Monitor service health, platform usage, adoption, configuration compliance, and automation performance
• Act as a senior escalation point for complex Microsoft 365 incidents and service degradation
• Coordinate escalations with internal operations teams and Microsoft support
• Maintain architectural diagrams, configuration records, runbooks, knowledge articles, and standard operating procedures
• Provide technical guidance, mentoring, and knowledge transfer
• Deliver measurable reductions in manual administration and operationalize secure Copilot agents

Senior Microsoft 365 Platform Engineer – Automation, Agents, Copilot

Engineer

• Provide training with support from others
• Perform and document corrective action activities
• Facilitate basic/local quality reviews with senior team-member support
• Gather solutions to quality issues independently
• Understand and prioritize field issues requiring closure
• Identify and implement corrective actions with minimal support
• Prepare for QMS reviews, ISO external audits, and customer audits
• Conduct ISO pre-audits independently
• Perform 8D problem-solving steps with minimal supervision
• Participate in audits and communicate results independently
• Support triage by providing technical feedback on nonconformances
• Provide informal guidance to new team members

Global Installation Engineer – Display CVD/PVD

• Provide high-visibility customer support through on-site installations, system diagnoses, and service and repair of complex systems and equipment
• Work closely with customers to develop leading-edge processes for manufacturing advanced semiconductor chips
• Create hypothesis experiments and design of experiments (DOE)
• Analyze experimental data using statistics and compile reports with high-level conclusions
• Troubleshoot complex problems and perform multiple root cause analyses
• Resolve difficult process engineering and customer product issues
• Communicate with internal stakeholders and customers to achieve goals and build trusted relationships
• Apply best practices and existing solutions to offer new perspectives
• Serve as a resource for junior colleagues and liaison between customers and the business unit
• Lead small projects with manageable risks and resource requirements

Process Support Engineer – Display – CVD

• Perform Tier I procedures, preventative maintenance, and wet-cleans
• Assist senior engineers with corrective maintenance
• Disassemble, clean, and rebuild kits as part of kit management quality
• Learn and apply basic diagnostic techniques and use documentation and test equipment
• Diagnose and resolve basic technical problems
• Perform established BKM procedures and follow IP guidelines
• Represent Applied Materials to customers and provide professional customer service
• Maintain an orderly work area
• Comply with safety procedures
• Collaborate with customers to install, maintain, and upgrade equipment
• Use digital analytics for troubleshooting
• Perform preventative and corrective maintenance on equipment systems
• Coordinate and communicate directly with customers

Customer Engineer II

Frontend Engineer

• Translate UX research insights, interaction designs, and visual specifications into performant, scalable front-end implementations
• Develop and maintain reusable UI components aligned with design-system and UI-kit standards
• Contribute to full-stack development and integrate front-end experiences with backend services
• Optimize applications for usability, WCAG accessibility compliance, responsiveness, and performance
• Govern design-system implementation across products and platforms
• Enforce standards for typography, colors, spacing, tokens, and component usage
• Partner with UX designers to evolve design systems and convert design artifacts into coded components and documentation
• Establish design-to-code workflows using Figma Dev Mode, design tokens, and component libraries
• Lead and mentor UI developers in design-thinking and user-centered practices
• Provide UX and technical guidance, conduct design and code reviews, and develop training materials and workshops
• Bridge UX Design, Product Management, and Engineering teams
• Champion empathy mapping, journey mapping, iterative prototyping, user interviews, usability testing, and continuous user validation
• Build high-fidelity prototypes and interactive proof-of-concepts using React, Angular, Vue, or Native Mobile frameworks
• Collaborate with Product Managers, backend engineers, and stakeholders on UX strategy, APIs, architecture, rationale, constraints, and implementation
• Establish front-end quality, testing, maintainability, and inclusive-design standards
• Evaluate emerging technologies and improve UX/UI engineering workflows and product quality
• Drive design-system adoption, reduce UI defects and inconsistencies, accelerate design-to-code turnaround, and improve usability

UX Engineer IV

• Support CMP service operations performance across the region as the FSO focal point for CMP field product support and execution
• Drive cross-functional execution across service contracts, equipment performance, supply chain, quality, cost, field readiness, and customer escalations
• Serve as the FSO focal point for CMP field product support, operational execution, and alignment
• Influence FSO, SBU/PLM, Sales, SAMs, SPO, Planning, Supply Chain, Quality, Engineering, and TPS teams to achieve regional business and service objectives
• Drive regional CMP service priorities and alignment between customer needs, field requirements, and business objectives
• Identify execution gaps and drive corrective actions through closure
• Track and drive CMP service contract KPIs, including uptime, availability, service quality, and cost performance
• Review material consumption, labor performance, and service events to identify margin and cost improvement opportunities
• Improve service contract performance and reduce recurring operational losses
• Support service agreement execution and performance reviews for strategic CMP customers
• Lead high-level CMP customer and field escalations with ownership, priorities, and closure plans
• Partner with Engineering, SBU/PLM, TPS, and FSO teams to address recurring equipment and service issues
• Drive implementation and proliferation of corrective actions and field solutions
• Support reliability initiatives focused on reducing downtime and recurring service events
• Drive CMP repair and refurbishment programs with Engineering and Supply Chain, including qualification and field adoption
• Improve parts utilization, repair capability, and service cost
• Address critical parts shortages and supply-chain-related field escalations
• Support development and execution of new service and cost-reduction programs
• Ensure CMP field teams have technical readiness, maintenance capability, documentation, parts, and support infrastructure
• Support Service Agreement Readiness for new and existing contract opportunities
• Ensure new products, features, and service solutions have appropriate field readiness before deployment
• Communicate operational performance, risks, customer escalations, and recovery plans to senior leadership and stakeholders
• Lead cross-functional initiatives involving regional and global CMP organizations
• Establish ownership and accountability for critical actions
• Drive alignment between FSO execution and CMP business/service strategy
• Represent FSO requirements and field perspectives in cross-functional business and technical discussions

Product Line Manager III

• Serve as the direct liaison with customers
• Collaborate with customers to install, maintain, and upgrade equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess and address technical issues
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Perform Tier I procedures, preventative maintenance, and wet-cleans
• Assist senior engineers with corrective maintenance
• Disassemble, clean, and rebuild kits as part of kit management quality
• Represent Applied Materials to customers and provide professional customer service
• Maintain an orderly work area
• Comply with safety procedures
• Travel 75% of the time

• Provide all technical support related to customer escalations, fleet performance, system installations, improvement programs, and upgrades
• Act as intermediary and field escalation focal point between customers and the division
• Provide technical support and documentation to field engineers, technicians, and product support personnel diagnosing, troubleshooting, repairing, and debugging equipment
• Provide Alpha Site support for installation, operation, calibration, service, and testing of new hardware, process, or software designs
• Provide Beta Site support for installation, operation, calibration, service, and testing of new hardware, software, or processes on customer tools
• Initiate and review ECOs to ensure data supports fixes and follow-up communication to the field
• Generate and present system performance data, including MTBF, MTBI, availability, process data, and I/W spending analysis
• Support GPS with documentation such as CENs and BKMs
• Create and review documentation covering technical improvements, system upgrades, and support plans
• Present documentation at the customer level and ensure field implementation

Technical Product Support Engineer III

Account Manager

• Develop, align, and implement commodity strategies
• Negotiate and manage supplier agreements
• Engage with the PLC process to ensure alignment with commodity strategies
• Direct new supplier introductions and/or supplier disengagements
• Drive resolution of systemic supply chain issues affecting quality, cost, delivery, or lead time
• Engage with sub-tier suppliers when required
• Develop and present high-level cost reduction opportunities
• Impact customer, operational, project, or service objectives

Supplier Account Management III

• Design, collect data, analyze, and compile reports on complex process engineering experiments for multiple products
• Characterize hardware and complex systems using defined techniques, methods, and new technologies
• Generate internal and external product documentation, presentations, technical reports, and process engineering specifications
• Develop, plan, and execute process engineering projects within safety guidelines
• Train engineers in film-property measurement techniques and guide interpretation, methodology, troubleshooting, and issue resolution
• Engage with customers to resolve complex process engineering issues with limited supervision
• Design and implement new technology, products, and analytical instrumentation
• Identify, select, and partner with vendors and suppliers
• Lead functional teams or projects as needed
• Drive productivity improvements in tool performance, process stability, and manufacturing efficiency
• Lead root-cause investigations and implement corrective actions for process, hardware, and defect-related issues
• Support customer escalations with technical analysis, troubleshooting, and resolution plans
• Develop and optimize process recipes to improve yield, defectivity, and operational performance
• Execute qualification activities for new hardware, software, and process changes while ensuring customer-requirement compliance
• Collaborate with R&D teams on semiconductor and display technology research and development projects

Senior Director, Supplier Engineering – Quality

Senior Manager, Global Internal Audit

Customer Engineer – ESMC Long-Term Assignment

Process Support Engineer

Manager III, Field Service Engineer

Senior Microsoft 365 Platform Engineer – Automation, Agents, Copilot

Global Installation Engineer – Display CVD/PVD

Process Support Engineer – Display – CVD

Customer Engineer II

UX Engineer IV

Product Line Manager III

Customer Engineer II

Technical Product Support Engineer III

Supplier Account Management III

Process Engineer, Productivity