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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR generalist practices, including employee relations, performance management, and organizational change, while effectively utilizing HRIS tools like Workday for data analysis and reporting. Proven ability to coach managers and employees, manage multiple priorities, and ensure compliance with employment laws and regulations.
Highest-signal resume keywords
HR Generalist PracticesEmployee RelationsWorkday ProficiencyPerformance ManagementHR Administration
About the role
Key responsibilities & impact- Serve as the first line of HR support for employees and managers in assigned client groups
- Partner with senior leaders to translate business priorities into workforce planning, headcount, capacity, and organizational health actions
- Use attrition, engagement, span-of-control, hiring, and promotion data to diagnose issues and support recommendations
- Execute reorganizations, restructures, and reductions in force, including role and org-chart documentation, HRIS updates, notification logistics, and communications
- Coordinate organizational changes with Talent Acquisition, Total Rewards, Finance, and Legal
- Manage employee relations intake, documentation, and investigations from open to close
- Coach managers and employees on resolution and maintain complete case files
- Handle day-to-day labor relations, including grievance handling and bargaining support, where applicable
- Run the performance management cycle, including calibration management, promotion and leveling documentation, and compensation guidance
- Coach managers on team dynamics, difficult conversations, performance, and change
- Develop templates, tools, and playbooks to extend manager capability
- Execute HR administration, including new hire, transfer, leave, compensation change, and separation transactions
- Provide case guidance and work review to Associate HRBPs without formal reporting lines
- Run and analyze recurring Workday and HR application reports and present findings with recommendations
- Identify opportunities to automate, template, or accelerate recurring HRBP work using AI tools responsibly
- Maintain accurate documentation and audit-ready records and ensure compliance with federal, state, and local requirements
Requirements
What you’ll need- Working knowledge of HR generalist practices, including employee relations, performance management, organizational change, HR administration, and compensation and leveling concepts
- Working knowledge of federal, state, and local employment laws and the ability to apply policy consistently
- Proficiency with HRIS and HR applications, such as Workday, and the ability to run and interpret HR reports
- Prior experience in an HR generalist or HR business partner capacity supporting employees and managers, including HR administration
- Ability to investigate and document employee relations matters objectively and maintain confidential case files
- Ability to coach managers and employees through difficult conversations and deliver messages with credibility and care
- Ability to analyze people data and present findings and recommendations to leaders
- Strong written and verbal communication skills
- Attention to detail and ability to document work accurately and in audit-ready form
- Sound judgment and discretion with confidential information
- Ability to manage multiple priorities and work independently within defined policy
- Willingness to use AI tools in HR work, with understanding of data privacy and confidentiality expectations
- 5–8 years of HR experience, including 3–5+ years of HR generalist or HR business partner experience (preferred)
- Experience in a high-growth, B2B SaaS, or technology environment (preferred)
- Experience supporting reorganizations, restructures, or reductions in force (preferred)
- Experience supporting employee relations investigations in partnership with Legal (preferred)
- Experience with union or collectively represented employee populations (preferred)
- Experience supporting global or distributed workforces (preferred)
- Experience supporting performance calibration, talent reviews, and compensation guidance (preferred)
- Proficiency with Workday and people analytics tools, and experience applying AI tools to HR work (preferred)
- Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience (preferred)
- HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR (preferred)
- Unable to consider candidates who require current or future sponsorship for employment authorization
Benefits
Comp & perks- Comprehensive medical, dental, and vision insurance with employer-subsidized premiums
- Unlimited Flexible Time Off (FTO)
- Paid holidays
- Dedicated time off to volunteer
- Bonterra 401(k) plan with a 3% company match
- Bonuses, incentives, and equity may be included in the total rewards package
- Inclusive, equitable culture
- Reasonable accommodations during the application process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsPerformance ManagementOrganizational ChangeHR AdministrationCompensation ConceptsData AnalysisHR ReportingInvestigative DocumentationCase File ManagementTalent Reviews
Soft Skills
CoachingCommunicationAttention to DetailSound JudgmentIndependence
Tools & Technologies
WorkdayHR ApplicationsPeople Analytics ToolsAI Tools
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
B2B SaaSHigh-Growth EnvironmentLabor RelationsUnion ExperienceGlobal Workforce