Senior HR Absence Management Specialist
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Columbia BankCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge of federal and state disability and leave laws, including ADAAA and FMLA, while effectively managing complex leave cases and accommodations. Proven ability to analyze trends, lead compliance initiatives, and foster strong relationships with stakeholders.
Highest-signal resume keywords
Expert Knowledge Of Federal And State Disability And Leave LawsAbsence Management ExperienceMicrosoft Office Suite ProficiencyConsulting And Advising SkillsWorkday Experience
About the role
Key responsibilities & impact- Lead complex leave and ADA accommodation casework, including sensitive and high-risk cases
- Manage intermittent and continuous leave patterns, attendance/performance intersections, multi-state leave implications, ADA situations, fitness-for-duty cases, and potential undue hardship determinations
- Coordinate daily casework, escalations, and data accuracy with a third-party administrator
- Conduct interactive processes with employees, managers, and healthcare providers
- Serve as senior-level expert on applicable leave and accommodation laws
- Interpret and apply regulatory requirements to novel or precedent-setting cases
- Partner with Employee Relations and People Business Partners on sensitive issues, escalations, and recommendations
- Lead policy updates, regulatory research, and risk mitigation strategies
- Own program reporting and case documentation; analyze trends and develop leadership insights
- Evaluate vendor performance and support RFP or vendor transition processes
- Partner with HRIS and People Analytics to optimize workflows, dashboards, automations, and accuracy
- Advise leadership on risk areas and long-term impacts of absence and accommodation decisions
- Lead enterprise-wide compliance and manager training
- Lead cross-functional projects involving leave program changes, state plan implementation, technology upgrades, and process redesign
- Determine eligibility, recommend reasonable accommodations, and negotiate solutions balancing business needs and legal obligations
- Maintain compliance with bank regulations, policies, procedures, and required training
- Maintain working knowledge of the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations
- Coach, mentor, or train others and teach coursework as a subject matter expert
- Foster Columbia corporate culture and perform other duties as assigned
Requirements
What you’ll need- H.S. Diploma/GED required
- 6-8 years' experience in absence management and/or related experience required
- Expert knowledge of federal and state disability and leave laws and regulations, including ADAAA, FMLA, and state paid leave plans
- Demonstrated consulting, advising, and influencing business leaders
- Demonstrated computer and technical skills, including Microsoft Office Suite (PowerPoint, Word, Outlook, Excel, and SharePoint)
- Demonstrated verbal and written communication and strong interpersonal skills
- Experience working independently and as part of a team
- Experience establishing effective working relationships with internal and external colleagues
- Experience applying discretion and independent judgment, exercising confidentiality, and demonstrating respect and due diligence in sensitive situations
- Demonstrated organizational, time-management, critical-thinking, and problem-solving skills with strong attention to detail
- Ability to work fully onsite at posted location(s)
- Occasional travel required
- Bachelor's degree in business or relevant field preferred
- Workday experience preferred
Benefits
Comp & perks- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k) retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Online discount marketplace
- Paid vacation, sick days, volunteer days, and holidays
- Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
- Performance-based incentive compensation may be available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leave ManagementADA Accommodation CaseworkRegulatory InterpretationData AnalysisPolicy DevelopmentRisk Mitigation StrategiesProgram ReportingVendor Performance EvaluationEligibility DeterminationCompliance Management
Soft Skills
Verbal And Written CommunicationInterpersonal SkillsOrganizational SkillsCritical ThinkingProblem-Solving Skills
Tools & Technologies
Microsoft Office SuiteHRISPeople AnalyticsSharePointDashboards
Industry Keywords
Bank Secrecy ActRegulation CCRegulation EAbsence ManagementEmployee Relations