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Posted: 10/3/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in collections management, accounts receivable, and credit recovery, with a strong focus on financial metrics and team leadership. Proficient in developing strategies to optimize collections processes and improve financial results while ensuring compliance with internal policies and regulations.
Highest-signal resume keywords
Collections ManagementAccounts ReceivableCredit RecoveryFinancial Metrics AnalysisTeam Leadership
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Coordinate collections, accounts receivable, and credit recovery operations, ensuring operational efficiency and achievement of established targets
- Develop and implement preventive and active collections strategies, as well as strategies for recovering overdue amounts
- Monitor financial and operational metrics, such as delinquency, aging lists, days sales outstanding (DSO), provisions, expected credit loss allowance (PECLD), credit recovery, payment promises, and the effectiveness of collection actions
- Prepare and monitor action plans to reduce delinquency, recover overdue receivables, and improve financial results
- Lead, develop, and engage the team by monitoring results, providing feedback, delivering training, and promoting continuous improvement
- Manage the receivables portfolio and key accounts, as well as lead the implementation and improvement of payment methods and gateway management
- Conduct debt negotiations and define agreements and value-recovery strategies in compliance with internal policies and delegated authority limits
- Analyze the causes of delinquency and propose improvements to credit, billing, payment, and collections processes
- Ensure the quality of financial information, reconciliation of receipts, and appropriate management of outstanding items, including financial and accounting reconciliations of balances
- Prepare management reports and results presentations for leadership, supporting decision-making
- Work collaboratively with the Sales, Legal, Accounting, and Customer Service teams to resolve financial discrepancies and outstanding issues
- Identify opportunities to automate, standardize, and optimize processes to increase productivity and reduce operating costs
- Ensure compliance with internal policies, control procedures, and applicable regulations governing collections activities
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Accounting, Economics, Financial Management, or a related field
- Solid experience in collections management, accounts receivable, and credit recovery
- Experience leading teams and managing financial metrics
- Knowledge of collections strategies, negotiation, delinquency analysis, and receivables portfolio management
- Knowledge of predictive modeling and the application of artificial intelligence (AI) in financial processes
- Advanced proficiency in Excel, Power BI, and data analysis tools for monitoring metrics and preparing management reports
- Experience with ERP systems and financial management tools, preferably Protheus
- Analytical skills, organization, assertive communication, and negotiation abilities
- Postgraduate degree or specialization in finance (a plus)
- Experience in a Shared Services Center (SSC) environment (a plus)
Benefits
Comp & perks- Meal or food allowance (Pluxee/Sodexo card)
- Unimed health insurance for employees and dependents (co-pay)
- Municipal transportation allowance – no payroll deduction
- Profit-Sharing Program (PPR) equivalent to two salaries, subject to achievement of established targets
- Life insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Delinquency AnalysisNegotiationReceivables Portfolio ManagementPredictive ModelingArtificial Intelligence ApplicationData AnalysisFinancial ReportingProcess OptimizationCompliance ManagementFinancial Reconciliation
Soft Skills
Assertive CommunicationOrganizational SkillsAnalytical Skills
Tools & Technologies
ExcelPower BIERP SystemsFinancial Management ToolsProtheus
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationPostgraduate Degree in Finance
Industry Keywords
Shared Services CenterCollections StrategiesPayment MethodsCredit PoliciesOperational Efficiency