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Posted: 10/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance management, strategic business planning, and agile methodologies to drive organizational effectiveness and continuous improvement. Capable of aligning performance metrics with strategic objectives while fostering strong relationships across teams and stakeholders.
Highest-signal resume keywords
Performance ManagementAgile MethodologiesStrategic Business PlanningData-Driven Decision MakingLeadership and Communication
About the role
Key responsibilities & impact- Drive performance excellence, strategic business management and transformation
- Lead development and execution of performance frameworks
- Oversee business planning cycles and align them with strategic objectives
- Deliver the workforce strategy for the cross-function team
- Define performance metrics to monitor delivery against goals and fundamentals
- Lead quarterly and annual performance reviews, identify improvement areas and drive corrective actions
- Partner with Finance and People to align performance metrics with budget and workforce planning
- Own the Annual Operating Plan process and ensure timely, accurate submissions
- Coordinate business planning inputs across functional teams
- Identify capability gaps and develop solutions with the People team
- Lead adoption and embedding of Agile and product-based ways of working
- Champion coaching engagements and team effectiveness initiatives
- Ensure organisational structures and delivery models support value-based prioritisation and product-centric execution
- Maintain integrity, honesty, good governance and fair customer outcomes
- Manage relationships with regulators, customers and internal and external stakeholders
- Assess, analyse and manage risks; report, escalate and follow policies and procedures
Requirements
What you’ll need- Strong understanding of insourcing strategies and experience in transitioning from outsourced to insourced operations
- Excellent leadership, communication, and interpersonal skills
- Ability to think strategically and execute tactically
- Strong problem-solving skills and the ability to make data-driven decisions
- Ability to align performance and business planning with long-term strategic goals
- Focus on continuous improvement, efficiency, and delivery against KPIs
- Ability to build strong relationships across leadership teams and influence decision-making
- Experience championing agile methodologies and product-centric delivery models
- Ability to support career growth and internal mobility through structured frameworks
- Ability to ensure governance processes are light-touch yet effective, and compliant with internal standards
Benefits
Comp & perks- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
- Flexible working
- Family friendly benefits
- Viva global wellbeing programme covering mental, physical, financial, social and environmental wellbeing
- Hybrid working up to 3 days WFH
- 10% bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance MetricsBusiness PlanningKPI DeliveryInsourcing StrategiesRisk Management
Soft Skills
LeadershipInterpersonal SkillsProblem-SolvingStrategic ThinkingInfluencing Decision-Making
Industry Keywords
Governance ProcessesContinuous ImprovementProduct-Centric DeliveryStakeholder ManagementWorkforce Strategy