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Chapter Aesthetic StudioPosted 10/20/2026full-timeMilwaukee • Wisconsin • United StatesJuniorMid-Level💰 $55,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in guest service and sales, with a strong focus on creating high-quality guest experiences and achieving revenue goals. Proficient in scheduling software and digital communication tools, with a commitment to operational excellence and brand representation.
Highest-signal resume keywords
Guest Service ExperienceSales ExperienceScheduling Software ProficiencyLeadership ExperienceAttention to Detail
About the role
Key responsibilities & impact- Educate guests on services, retail products, and memberships to grow rebooking and retention
- Travel between studios in the assigned region to deliver sales, guest service, and operational support
- Provide Guest Service, Studio Support, or Manager support as needed
- Support scheduling, guest flow, inventory, and retail activity
- Create consistent, high-quality guest experiences aligned with the Chapter brand
- Maintain cleanliness, organization, and operational readiness
- Work with studio and regional leaders to achieve guest satisfaction, rebooking, and revenue goals
Requirements
What you’ll need- 2+ years of experience in sales, guest service, retail, or hospitality
- Comfort educating guests and guiding purchase decisions
- Leadership experience is a plus
- Flexibility and enthusiasm for regular travel within assigned markets
- Personable, professional, and confident communication style
- Strong organization and attention to detail
- Comfort with scheduling software, EMR systems, and digital communication tools
- Self-motivation and adaptability in a fast-paced environment
- Pride in representing a mission-driven brand built on exceptional service
- Predictable daytime availability, including Saturdays
- Ability to travel between Milwaukee and Green Bay studios
Benefits
Comp & perks- Monthly incentive pay eligibility tied to results
- No overnights and no holiday shifts
- Paid onboarding
- Ongoing professional development, all on the clock
- Mileage reimbursement
- Travel support between studios
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- PTO
- Parental leave for eligible employees
- Employee discounts on services and retail products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesGuest ServiceRetailHospitalityScheduling SoftwareEMR Systems
Soft Skills
Personable CommunicationProfessionalismSelf-MotivationAdaptabilityEnthusiasm
Tools & Technologies
Digital Communication Tools
Industry Keywords
RebookingGuest SatisfactionOperational SupportRetail ActivityMission-Driven Brand