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Posted: 10/6/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales techniques and customer service, with a strong ability to communicate effectively in both Spanish and English. Proven track record in managing customer relationships and addressing concerns to ensure satisfaction.
Highest-signal resume keywords
Sales ExperienceFluent Spanish SpeakerCustomer Service SkillsProblem-Solving SkillsNegotiation Skills
About the role
Key responsibilities & impact- Efficiently handle a large number of calls, ensuring a high level of service
- Proactively provide in-depth details about electric bikes
- Arrange appointments and manage deliveries
- Address customer concerns and objections diligently, ensuring their satisfaction and trust in the services
- Use proven selling techniques to turn potential customers into loyal clients
Requirements
What you’ll need- Native/Fluent Spanish speaker
- Excellent knowledge of English (C1-C2 level)
- 1+ years of experience in a sales role
- High-speed internet connection, personal computer, and headset
- Availability to work on the New York time zone schedule (shifts of 9 am - 6 pm or 2 pm - 11 pm New York Time)
- Exceptional problem-solving, negotiation, and customer service skills
Benefits
Comp & perks- Competitive salary with quarterly performance bonuses
- Friendly and supportive team
- Opportunity to work and grow professionally at an international level
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesCustomer Relationship ManagementAppointment SchedulingDelivery ManagementBicycle Knowledge
Soft Skills
Exceptional CommunicationDiligent Customer CareTrust Building
Tools & Technologies
Personal ComputerHeadsetHigh-Speed Internet
Industry Keywords
Electric BikesCustomer SatisfactionObjection Handling