Supervisor, Revenue Operations
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Supervisor, Revenue Operations
DaVita Kidney CarePosted 10/21/2026full-timeRemote • Tennessee • United StatesMid-LevelSenior💰 $62,353 - $85,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team-building capabilities while fostering a positive work environment. Proficient in performance management, root cause analysis, and process improvement to drive operational efficiency.
Highest-signal resume keywords
Supervisory ExperienceRoot Cause AnalysisPerformance ManagementMicrosoft Office ProficiencyTeam Leadership
About the role
Key responsibilities & impact- Provide leadership and direction to Specialists on the Revenue Operations team
- Lead and/or actively support strategic initiatives, process redesign, analytical report development, and special projects
- Ensure high-quality customer service according to department and company policy
- Monitor team productivity and progress
- Determine staffing plans for effective use of teammates
- Establish, communicate, and ensure departmental goals and objectives are achieved
- Address teammate relations issues and escalate to the manager as necessary
- Assist with hiring, promotions, performance evaluations, PTO, and disciplinary actions
- Write and conduct annual Performance Development Reviews
- Maintain teammate records in compliance with policy and applicable laws
- Communicate company policies and procedures
- Recruit teammates with appropriate skills and experience with People Services and the manager
- Lead or participate in special projects
- Liaise between the data analytics team and other departments
- Support the analytics team manager with business acumen and technical knowledge
- Meet tight deadlines in time-sensitive, resource-constrained project environments
- Provide frequent status updates to the manager
- Assist with CQI and other business effectiveness/efficiency efforts
- Identify system and process improvement opportunities and make recommendations
- Perform root cause analysis on large datasets and create detailed reports
- Provide timely performance-metric reporting to senior leadership
- Maintain reporting continuity, integrity, and communication among analytical departments
- Champion DaVita’s Mission and Values
- Attend meetings, phone conferences, and training
- Perform other assigned or required duties
Requirements
What you’ll need- Supervisory experience demonstrating willingness, desire, and ability to supervise, with aptitude for coaching, mentoring, training, and developing teammate skills
- Willingness and desire to create a team learning environment and foster a positive, fulfilling work environment
- Demonstrated strengths in teambuilding and leadership skills
- Critical thinker with demonstrated ability to perform root cause analysis, draw conclusions, solve problems, prepare and implement action plans, and lead improvement initiatives
- Strong computer skills
- Proficiency in Microsoft Office, including Excel, Access, Word, Outlook, and PowerPoint
- Travel required: up to 5%
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Headspace® access
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s StarLearning platform
- Competitive total rewards package
- Healthcare coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Root Cause AnalysisPerformance Metric ReportingProcess ImprovementAnalytical Report DevelopmentData Analysis
Soft Skills
TeambuildingCoachingMentoringCritical ThinkingProblem Solving
Tools & Technologies
Microsoft ExcelMicrosoft AccessMicrosoft WordMicrosoft OutlookMicrosoft PowerPoint
Industry Keywords
Revenue OperationsCustomer ServicePerformance Development ReviewsContinuous Quality ImprovementBusiness Acumen