DSV - Global Transport and Logistics

Supervisor

• Oversee day-to-day activities of company drivers to ensure safe, efficient, and compliant transportation operations
• Supervise and provide leadership, performance monitoring, coaching, and ongoing support to a team of drivers
• Conduct regular driver performance reviews and provide constructive feedback
• Foster a collaborative team environment focused on safety, accountability, and high performance
• Address and resolve driver-related operational issues, escalating concerns when necessary
• Plan, review, and optimize transportation routes to improve fuel efficiency, reduce deadhead miles, and ensure safe, on-time freight delivery
• Monitor traffic, weather, and route constraints and adjust operations as necessary
• Ensure compliance with DOT regulations, federal and state transportation laws, and company policies
• Conduct regular driver meetings focused on safety, operational updates, compliance expectations, and team communication
• Collaborate with customer service and operations teams to resolve delivery concerns and customer issues
• Support initiatives improving service quality, operational efficiency, and transportation performance
• Use Transportation Management Systems (TMS) and related technology tools to manage driver operations and track performance
• Train and guide drivers on company technology platforms and operational systems
• Review and approve operational documentation, reports, and driver-related records
• Perform additional duties as assigned
• Work across office and active yard and warehouse environments, responding to time-sensitive transportation issues and supporting driver scheduling and service continuity

Supervisor, Dispatch Transportation

General

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and movement through various transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery
• Prepare, process, and submit required customs-clearance documentation, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments and provide customers with regular status updates
• Manage customer relationships, satisfaction, concerns, and issues
• Collaborate with logistics, finance, and operations departments to ensure timely and efficient service delivery
• Ensure compliance with customs regulations, trade laws, and other relevant laws
• Perform other duties as assigned

Freight Forwarder

Operations

• Supervise inbound, outbound, product slotting, and customer communication activities
• Manage labor, scheduling, space utilization, equipment, and manpower
• Supervise receiving, warehousing, and shipping operations under the Operations Manager or Distribution Center Manager
• Conduct staff meetings and support continuous improvement
• Keep senior management and client representatives informed of critical operational issues
• Develop systems and procedures for safe, profitable operations
• Manage operations to meet productivity, service, quality, and client KPI goals
• Implement and report cost-saving measures
• Supervise, counsel, motivate, and discipline team members as needed
• Support Human Resources and assist with hiring, training, professional development, promotions, wage increases, and other HR activities
• Train and evaluate warehouse staff
• Plan daily work schedules based on work orders, arrival notices, customer instructions, priorities, and available resources
• Assign duties and supervisory responsibilities to warehouse staff and lead team members
• Review pending jobs and trends and plan warehouse space, supply, equipment, and staffing changes
• Monitor work quality and quantity and provide guidance
• Advise the Manager of daily progress and problems
• Assist with physical operations as needed
• Provide growth and development opportunities and conduct annual performance reviews
• Support and train team members in adherence to corporate and client SOPs

Operations Supervisor

Team Lead

• Oversee air and ocean import operations, ensuring shipments are processed accurately and efficiently
• Lead a team of import specialists, providing coaching and mentoring
• Build strong relationships with customers and other stakeholders
• Ensure customer service is maintained at a high level
• Monitor performance metrics and implement improvements
• Manage import compliance and ensure regulations and requirements are met
• Resolve issues and conflicts during the import process
• Collaborate with other teams and departments to ensure smooth operations
• Supervise a team of import specialists

Senior Team Lead, Import

Human Resources

• Provide HR leadership and guidance for the state of Georgia
• Support the Road division in Canada
• Deliver a full spectrum of human resource programs
• Oversee hiring, retention, termination, personnel records, legal compliance, compensation, benefits, payroll, orientation, training, and administrative functions
• Implement, interpret, and administer personnel and labor relations programs, projects, and initiatives aligned with company goals
• Administer employment, employee relations, labor relations, compensation, performance management, benefits, recognition, training, staffing, and workforce communication programs
• Remain visible and accessible to employees and management; conduct site visits as needed
• Ensure compliance with Equal Employment Opportunity, Affirmative Action, company policies, employee safety, workers’ compensation, and OSHA requirements
• Provide leadership, guidance, feedback, and best practices to employees, peers, and management
• Deliver supervisory training and improve supervisory skills
• Hire, train, evaluate, and terminate assigned personnel
• Manage procedures for new hires, promotions, transfers, leaves of absence, grievances, and terminations
• Ensure personnel files are properly maintained
• Manage unit activities and coordinate with internal and external representatives on operations, scheduling, projects, due diligence, and assimilation
• Use customer feedback to monitor projects, identify process problems, and implement improvements
• Travel domestically as required, generally by airplane

Senior HR Business Partner

• Lead and supervise a team of freight handlers and operational staff
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations
• Coordinate the loading, unloading, and handling of freight shipments
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations
• Plan and prioritize freight operations to meet customer demands and deadlines
• Monitor workflow and adjust resources as needed to optimize efficiency
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues
• Ensure timely communication and resolution of customer concerns
• Implement quality control measures and conduct inspections and audits
• Enforce safety protocols, conduct safety training, and provide guidance on proper handling techniques
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation
• Maintain accurate inventory records and freight movement documentation, including bills of lading and shipping manifests
• Prepare operational reports, including performance metrics, inventory levels, and incident reports
• Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations

Assistant

• Operate MHEs to move, locate, relocate, stack, and count inventory
• Perform computer data entry for receipts, shipments, and inventory maintenance
• Assist the supervisor/manager in ensuring facility compliance with quality standards
• Maintain accurate warehouse inventory
• Interface directly with customers to answer questions and resolve issues
• Return customer material to the factory
• Transfer material to the appropriate area
• Relocate material to maintain inventory ranges and locations
• Use all equipment safely
• Work autonomously and report progress and issues to supervisor/management
• Follow company policies, guidelines, and procedures
• Maintain records and reports for inventory control and security
• Conduct physical inventory and daily/monthly in-house cycle counts as required
• Support shipping/receiving in locating missing items
• Perform safety audits and report/correct unsafe operations
• Participate in start-up and staff meetings
• Use PC skills for email and report generation
• Prevent, identify, record, investigate, and resolve product, process, and quality-system non-conformities
• Review inbound/outbound issues including unloading, checking, stacking, storing, order pulling, staging, labeling, and loading
• Ship material to the factory upon client inventory requests and notify management when procedures require updates
• Maintain a clean, neat, and orderly work area and perform housekeeping audits
• Participate in cross-training activities and assist as a backup associate
• Perform other duties as required

Inventory Assistant

• Lead the warehouse department across operational disciplines to ensure operational excellence, productivity, and customer satisfaction
• Coordinate warehouse activities and facility maintenance under the direction of the Warehouse Manager and Branch and Regional Management
• Schedule warehouse personnel daily to ensure proper staffing for product selection and receiving
• Direct shipping, receiving, sanitation, maintenance, and inventory control activities
• Adhere to budget requirements and work toward branch objectives and goals
• Maintain warehouse equipment through preventive maintenance programs and repairs
• Ensure warehouse personnel have safe and efficient equipment
• Manage warehouse safety programs and compliance with OSHA and applicable federal, state, local, and company policies
• Recommend equipment requirements and replacements
• Recruit, hire, train, manage performance, discipline, and plan succession for direct reports
• Provide coaching and support to motivate and improve employee productivity
• Train new employees on warehouse systems and procedures
• Ensure timely reporting and compliance with deadlines
• Research and present ideas to improve warehouse operations
• Attend regularly scheduled and impromptu meetings
• Perform other assigned duties

Warehouse Supervisor

Supply Chain

• Monitor active shipments and transportation milestones from origin pickup through final delivery
• Review and update shipment tracking reports at least every two hours
• Track pickup, in-transit, estimated arrival, delivery, and other customer or operational milestones
• Obtain shipment updates through GPS, tracking systems, Transportation Management Systems (TMS), and other technology platforms
• Contact drivers, carriers, brokerage offices, and transportation partners for status updates
• Document shipment updates, estimated arrival times, delays, and other relevant information in required systems and reports
• Monitor for missed milestones, potential delays, and exceptions; escalate concerns for resolution
• Follow up on outstanding shipment updates and open items
• Communicate shipment status information to internal stakeholders
• Track first-, middle-, and final-mile movements and identify service disruptions or delays
• Confirm delivery status and supporting shipment information
• Maintain accurate shipment data in the TMS and other tracking tools
• Follow customer requirements, operating procedures, and escalation processes
• Support the Control Tower team with shipment research, reporting, and operational activities
• Support ad-hoc reporting and project assignments
• Perform other duties and responsibilities as assigned

Logistics Coordinator, Cloud Logistics, Road Transport

• Oversee the full lifecycle of shipments from pickup to final delivery, including appointment scheduling, load monitoring, and delivery confirmation
• Serve as the escalation point for complex final mile delivery issues and determine corrective actions with stakeholders
• Analyze trends in service failures, accessorials, delivery refusals, and customer feedback
• Develop process improvement strategies to increase on-time and in-full delivery metrics
• Interpret and enforce service-level agreements and customer contracts
• Collaborate with Operation Managers, Key Account Managers, and external logistics providers
• Investigate and resolve exceptions, customer escalations, and carrier delays
• Provide timely communication updates to carriers, customers, and internal stakeholders
• Monitor real-time shipment data and system inputs across the Transportation Management System
• Provide strategic insights and recommendations to leadership based on shipment trends, carrier performance, and customer KPIs
• Partner with Sales, Warehouse Operations, and Customer Success on integrated service solutions
• Lead or support special initiatives, systems enhancements, and customer onboarding related to final mile logistics
• Support ad-hoc reporting and project assignments
• Track last-leg movements and proactively resolve delays
• Perform other duties and project work as assigned

Senior Logistics Coordinator, Cloud Logistics, Road Transport

Business Development Rep

• Achieve sales growth targets and execute strategic priorities within the Canadian organization
• Maintain and onboard complex accounts using DSV’s Sales Process
• Sell DSV products and solutions to assigned clients, new targets, and complex prospects
• Ensure alignment across Product, Sales, and Operations throughout the sales cycle
• Develop end-to-end, value-added solutions with sizeable potential
• Identify new business opportunities and cross-sell services to existing clients
• Identify market trends and competitive rate actions and communicate them to product and management teams
• Develop and maintain client lifecycle programs for top clients
• Build understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
• Assist with RFQs and bids and understand pricing and cost components
• Recommend continuous improvement initiatives based on competitive service strengths and weaknesses
• Provide weekly and monthly performance metrics to the sales administrator
• Deliver sales presentations, develop deliverables, coordinate implementation, and update marketing materials
• Enter and maintain customer and sales data in CRM
• Meet product-specific volume and revenue requirements
• Manage time and sales territory to achieve weekly sales-call targets
• Respond to sales leads and key correspondence within required timelines
• Manage expenses and company assets according to DSV guidelines
• Support ISO 9001, quality, health, safety, environmental, and sustainability objectives
• Adhere to the DSV Global Sales Process and perform other assigned duties

Business Development Manager

• Achieve sales growth targets and execute strategic priorities within the Canadian organization
• Maintain existing and onboarded complex accounts in alignment with DSV’s Sales Process
• Achieve sales plan objectives with assigned clients, new targets, and complex prospects by selling DSV products and solutions
• Align Product, Sales, and Operations throughout all phases of the sales cycle
• Develop end-to-end, value-added solutions with significant potential
• Identify new business opportunities and cross-selling opportunities
• Identify market trends and competitive rate actions and communicate them to product and management teams
• Create and maintain client lifecycle programs for top clients
• Develop understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
• Assist with RFQs and bids and understand pricing and cost components
• Identify competitive service strengths and weaknesses and recommend improvements
• Provide weekly and monthly performance metrics to the sales administrator
• Conduct sales presentations, develop deliverables, coordinate implementation, and update marketing materials
• Enter and maintain customer and sales data in the CRM
• Meet product-specific volume and revenue requirements
• Manage time and sales territory to achieve weekly sales-call targets
• Respond effectively and promptly to sales leads and key correspondence
• Manage expenses and company assets according to DSV guidelines
• Ensure adherence to the DSV Global Sales Process
• Support ISO 9001 and quality, health, safety, environmental, and sustainability objectives

Procurement

• Support supplier identification and evaluation
• Execute purchase orders and routine procurement transactions
• Support market research and identify cost-saving opportunities
• Develop and maintain relationships with suppliers and service providers
• Assist with supplier performance tracking and maintain supplier records
• Resolve supplier-related issues, including quality concerns, delivery delays, and invoice discrepancies
• Support supplier onboarding
• Support cost reduction initiatives through purchasing analysis
• Compile purchasing data and prepare reports
• Support budgeting and forecasting activities related to procurement expenditures
• Coordinate procurement activities with warehouse, operations, transportation, finance, and inventory teams
• Ensure materials and services are delivered according to operational requirements
• Monitor inventory levels and support replenishment activities
• Assist with risk mitigation planning for supply disruptions
• Ensure adherence to company policies, ethical sourcing standards, and applicable regulations
• Maintain procurement records and audit documentation
• Prepare routine procurement reports and maintain documentation

Procurement Specialist

• Support supplier identification and evaluation
• Execute purchase orders and routine procurement transactions
• Support market research and identify cost-saving opportunities
• Develop and maintain relationships with suppliers and service providers
• Track supplier performance and maintain supplier records
• Resolve quality concerns, delivery delays, and invoice discrepancies
• Support supplier onboarding
• Support cost reduction initiatives through purchasing analysis
• Compile purchasing data and prepare reports
• Support procurement budgeting and forecasting
• Coordinate procurement activities with warehouse, operations, transportation, finance, and inventory teams
• Ensure materials and services are delivered according to operational requirements
• Monitor inventory levels and support replenishment activities
• Assist with risk mitigation planning for supply disruptions
• Ensure adherence to company policies, ethical sourcing standards, and applicable regulations
• Maintain procurement records and audit documentation
• Prepare routine procurement reports and maintain documentation

• Perform billing assistance duties in a business or corporate setting
• Prepare and send invoices to clients and customers
• Process, prepare, and complete third-party invoices
• Check and issue billing adjustments to customers
• Check, print, and validate billings and invoices
• Track, check, and process delinquent invoices
• Track, verify, and mail customer refund checks
• Perform daily closing and balancing of payments and receipts
• Maintain and manage organized daily transaction logs
• Coordinate with accounts receivable and accounts payable departments
• Provide administrative support to senior staff
• Calculate overheads such as discounts, EMIs, and late payment charges
• Collect vendor bills and verify amounts before payment

Supervisor, Dispatch Transportation

Freight Forwarder

Operations Supervisor

Senior Team Lead, Import

Senior HR Business Partner

Supervisor

Inventory Assistant

Warehouse Supervisor

Logistics Coordinator, Cloud Logistics, Road Transport

Senior Logistics Coordinator, Cloud Logistics, Road Transport

Business Development Manager

Business Development Manager

Procurement Specialist

Procurement Specialist

Billing Assistant