Emerson

Customer Support

• Ensure effective provision of customer services and information across telephone, email, and other media
• Manage order processing, fulfilment, problem solving, and order entry
• Check information accuracy and apply contract review, price policy, and ITC requirements
• Follow up daily on the order book and anticipate or resolve customer issues
• Proactively advise customers about potential order delays or issues
• Check feasibility of customer requests regarding lead times, certificates, and required export documents
• Apply customer service procedures and processes in accordance with the Quality Management System and DAUT policies
• Share issues across the team and propose corrective and preventative actions for continuous improvement
• Work with customers, sales teams, and technical support colleagues to improve customer satisfaction and business performance

Customer Service Specialist, German

• Provide professional, accurate, and timely support for customer enquiries
• Act as a key point of contact for quotations, orders, and order status updates
• Prepare and issue accurate quotations according to procedures, pricing guidance, and approval requirements
• Collaborate with Sales, Application Engineering, Product Management, Operations, Supply Chain, and Finance teams
• Review and process customer purchase orders before entry into business systems
• Generate order acknowledgements and associated documentation
• Support contract review activities and identify customer, commercial, documentation, delivery, and compliance requirements
• Communicate with customers and stakeholders about order progress, shipment updates, and service requests
• Maintain customer, quotation, and order information in approved systems and databases
• Support quality, trade compliance, and ethical business practices through accurate record keeping
• Contribute to continuous improvement initiatives
• Work collaboratively across teams to deliver excellent customer outcomes

Customer Support Administrator

Financial Planning and Analysis

• Lead and manage Emerson’s financial planning cycle and Senior Management reporting
• Support reporting and review of Europe-wide financial plans and financial projections
• Manage quarterly updates to the financial plan of an approximately $3.5B business
• Roll up and review world-area financial forecasts and prepare management reports
• Create and review reports, presentations, and key financial-metric analyses for Senior Executives
• Support quarterly Finance Reviews, budget sessions, and other management meetings
• Lead, train, and develop a team of three based in Baar and Cluj
• Manage World Area Allocated and Management Fee budgets and xBU allocated SG&A fee calculations
• Analyze and review ad-hoc management inquiries
• Drive automation opportunities in FP&A procedures using Power BI and AI tools such as Claude and Copilot
• Monitor compliance with Emerson corporate policies and procedures
• Collaborate with Financial Actuals Reporting, Enterprise Accounting, Human Resources, RevOps, and Strategic Planning teams
• Report to the Europe HQ Finance Director

Financial Planning and Analysis Manager

General

• Ensure compliance with occupational health, safety, and environmental regulations, company standards, and corporate EHS requirements
• Identify workplace risks and conduct risk assessments
• Investigate incidents and drive corrective and preventive actions
• Maintain EHS documentation, environmental permits, reports, and legal compliance records
• Ensure timely regulatory submissions
• Support projects, process improvements, and operational activities by integrating health, safety, and environmental requirements
• Deliver EHS guidance and training
• Collaborate with internal and external stakeholders
• Promote a strong culture of safety and environmental responsibility

EHS Specialist

QA Engineer

• Monitor and analyze quality performance indicators
• Identify improvement opportunities and drive corrective and preventive actions to enhance manufacturing quality
• Manage customer complaints and quality claims
• Coordinate containment activities and ensure timely resolution of customer issues
• Lead problem-solving activities using 8D, FMEA, PDCA, 5Why, and root cause analysis
• Conduct process and product audits
• Support new product introductions and production transfers
• Ensure compliance with internal and customer quality requirements
• Collaborate with Production, Engineering, R&D, Planning, and Logistics
• Improve processes, reduce quality risks, and support continuous improvement initiatives

Process and Customer Quality Engineer

Engineer

• Review incoming orders to Stafford and create Bill of Materials for pressure relief valves using Master Parts Lists and SAP Variant Configurator
• Create BOMs for lines under the engineering queue
• Ensure BOMs meet committed team service-level and quality targets
• Communicate with Application and Product Engineers to clarify order issues
• Create new part numbers in SAP as required
• Participate in and host RCA/CAPA sessions for external BOM errors
• Support Stafford Engineering with parts clean-up activities and Master Parts List updates
• Provide technical support for Application and Documentation teams
• Check correctness and duplicates and approve newly created part numbers
• Modify, transfer, or delete existing part numbers according to Product Engineer requirements
• Create new classes, characteristics, and values in SAP as specified by the Product Engineer
• Perform data clean-up and mass changes as required
• Support data extraction activities in SAP and MS Excel
• Maintain records of work completed, team metrics, and monthly reports

BOM Engineer

Manager

• Shape and execute the overall strategic vision of the business as a leadership team member
• Develop the capability and engagement of a multi-level, matrixed team through coaching, feedback, exposure, and stretch assignments
• Own high-priority strategic projects and emerging business challenges
• Lead complex, cross-functional initiatives from problem definition through implementation
• Align leaders and teams, resolve barriers, and convert strategic priorities into sustained business results
• Develop, implement, and continuously improve quality management systems
• Drive root cause analysis, corrective/preventive actions, and quality performance metrics
• Supervise project management to ensure timely delivery of high-quality products
• Improve new product development workflows and efficiency to accelerate time-to-market
• Foster creativity, collaboration, experimentation, and innovation within the NPD team
• Monitor regulatory requirements and industry trends to ensure proactive compliance

Senior Manager, Quality – Product Development

Account Manager

• Develop and execute creative, high-impact account strategies and plans generating strong double-digit growth
• Identify and communicate Emerson T&M’s differentiated value to technical and business decision-makers
• Lead customer engagements involving platform discussions, strategic consulting, and technical conversations on innovative test technologies
• Build, deepen, and maintain trusted senior-level customer relationships
• Align Emerson T&M and customer executives for open communication and long-term strategic alignment
• Orchestrate internal and external stakeholders to deliver cohesive, value-driven outcomes
• Drive coordinated company-wide strategies with engineering, technical consultants, business development, marketing, partners, and channel ecosystem teams
• Coach and influence cross-functional teams
• Work with Emerson’s Portfolio Business Unit to expand broad-based opportunities
• Engage partners to drive value, enable scaling, and ensure sustained customer success

• Drive sales growth through site visits, customer-needs assessments, and technical guidance
• Document customer visits, action plans, sales opportunities, and follow-up activities
• Identify, develop, and pursue new business opportunities
• Manage existing customer relationships to achieve business objectives
• Deliver product demonstrations and represent Emerson at trade shows, customer events, roadshows, and industry gatherings
• Build and maintain partnerships with distributors, dealers, and end users across targeted market segments
• Provide product knowledge and sales training to distributor teams and customer organizations
• Maintain accurate customer information using CRM and other business systems
• Engage construction companies, municipalities, contractors, utilities, and industrial customers
• Analyze market opportunities and customer needs to align Emerson’s product portfolio with target customers and distribution partners
• Collaborate with internal teams to deliver an exceptional customer experience and support long-term business growth

Key Account Manager

• Ensure tax compliance for U.S. GAAP purposes
• Ensure tax compliance for Mexican GAAP purposes
• Prepare federal and local tax returns and submit them on time
• Prepare the annual transfer pricing analysis
• Coordinate the annual IMSS and local tax audit opinion together with the HR team
• Coordinate the annual tax audit opinion in partnership with the Finance team
• Attend tax, social security, and local authority reviews
• Report tax matters to Corporate following Emerson’s policies and procedures
• Ensure proper tax accounting processes and reconciliations
• Ensure compliance with REPSE, Condusef, and CNBV obligations according to assigned entities
• Prepare VAT refund requests for assigned entities
• Prepare monthly and quarterly tax reports
• Collaborate with Finance, HR, and Corporate teams to deliver precise, timely, and compliant tax filings and analyses

Senior Tax Analyst

Field Engineer

• Serve as the primary technical resource and Emerson representative for assigned customer locations
• Build strong customer partnerships through consistent engagement, responsiveness, and technical expertise
• Deliver training and technical guidance on system operation, maintenance, and troubleshooting best practices
• Support installation, modification, maintenance, commissioning, startup, and repair of control systems and related equipment
• Provide technical consultation and recommendations to improve equipment performance, reliability, and operational efficiency
• Investigate and resolve technical challenges using structured troubleshooting and root cause analysis
• Develop, update, and improve maintenance procedures, quality processes, and operational practices
• Support projects through engineering support, Factory Acceptance Testing, installation, commissioning, startup, testing, and ongoing customer support
• Identify opportunities to enhance system performance, reliability, and effectiveness
• Maintain accurate documentation of service activities, technical findings, and customer recommendations
• Champion safety and ensure work complies with applicable standards, regulations, and procedures
• Serve Emerson's dedicated local presence for a strategic customer supporting critical water infrastructure

Field Service Engineer

Communications

• Support the development and execution of global integrated marketing campaigns focused on product launches, customer engagement, lead nurturing, and industry-focused initiatives
• Partner with marketing campaign managers and subject matter experts across functions to develop and deliver content aligned with campaign objectives
• Assist in coordinating marketing projects to ensure timely execution, quality deliverables, and adherence to established timelines
• Create content for demand-generation campaigns, including social media posts, videos, podcasts, blogs, articles, advertising materials, website content, emails, and newsletters
• Contribute ideas and creative solutions that enhance marketing effectiveness and support business goals
• Analyze campaign activities and apply insights to improve future marketing efforts
• Work collaboratively across teams to support a consistent and engaging customer experience

Marketing Communications Intern

Software Engineer

• Design, develop, and maintain CI/CD pipelines for efficient and reliable software delivery
• Develop Python and scripting automation solutions to improve engineering workflows
• Design, maintain, and improve build and release systems across Windows, Linux, and macOS
• Collaborate with development and test teams to streamline software integration, validation, and release activities
• Monitor and improve the reliability, performance, and scalability of build and deployment infrastructure
• Troubleshoot and resolve issues affecting software builds, deployments, and engineering systems
• Support source control management and development workflows using Git and related tools
• Identify opportunities to improve developer productivity through automation and process improvements
• Partner with cross-functional teams to understand challenges and implement scalable technical solutions
• Document systems, processes, and best practices for long-term maintainability

• Program, install, maintain, and upgrade software and hardware for computer networks related to COMNET
• Support the City of San Diego's network platforms for systems management, operational requests, and issue resolution
• Provide on-site instruction to customer personnel
• Write and modify maintenance procedures
• Perform quality control tests and/or product evaluation
• Direct customer personnel during installation and routine modification or repair of control systems, subsystems, and equipment
• Provide engineering advisory assistance to customers and liaise within the company on equipment-related issues
• Create complete and timely reports emphasizing problems encountered and services provided

DCS Programming Field Service Engineer

Marketing

• Partner with internal teams to understand customer challenges and identify opportunities for hardware, software, and AI products
• Support bringing AI products to market through product positioning, demonstrations, launch content, and sales enablement
• Research markets, competitors, and industry trends to inform business and go-to-market decisions
• Create technical materials including demonstrations, presentations, videos, white papers, and web content
• Translate complex technical capabilities into clear customer value
• Analyze customer, product, and business data to identify trends and recommend actions
• Gain hands-on experience with NI technology and contribute to impactful customer and business projects
• Collaborate across Product Management, Engineering, Marketing, and Sales