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Hanger, Inc.
Posted: 10/15/2026Patient Access Coordinator
Hanger, Inc.
Posted: 10/15/2026Patient Access Coordinator
Hanger, Inc.
Posted: 10/15/2026Patient Access Coordinator
Hanger, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong interpersonal and communication skills while managing patient interactions and administrative tasks. Proficient in electronic health records management and familiar with medical front office procedures and reimbursement terminology.
Highest-signal resume keywords
Patient RegistrationElectronic Health Records ManagementCustomer Service ExperienceMedical Front Office ProceduresCommunication Skills
About the role
Key responsibilities & impact- Greet and assist patients upon arrival, provide information on wait times, and address front-desk inquiries.
- Verify and update patient demographics and insurance details during check-in.
- Handle walk-in registrations.
- Collect patient payments, including deductibles, copays, and co-insurance.
- Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
- Serve as a liaison for clinic services.
- Provide information on patient experience programs, support groups, and other resources.
- Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
- Ensure accurate and complete electronic health records for all patients.
Requirements
What you’ll need- High school diploma or equivalent combination of education and experience required.
- Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred; Hanger will administer the Talent Sorter as part of the selection process.
- Less than one year of customer service, administrative or related experience required.
- Experience in a receptionist position or experience with medical front office procedures preferred.
- Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
- Strong interpersonal, oral (including telephone) and written communication skills.
- Ability to key 30 words per minute with accuracy required.
- Ability to work with handicapped individuals.
- Understanding of Alpha filing system.
- Understanding of medical reimbursement and terminology and front office (receptionist) duties preferred.
- Ability to use a computer, including Windows-based software and e-mail.
- Ability to use necessary office equipment, including facsimile machines, calculator, postage machine, copier, etc.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Benefits
Comp & perks- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Alpha Filing SystemMedical TerminologyData EntryWindows-Based SoftwareOffice Equipment Operation
Soft Skills
Interpersonal SkillsIntegrityCollaborationProblem-SolvingAdaptability
Tools & Technologies
Facsimile MachineCalculatorPostage MachineCopierEmail
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Patient Experience ProgramsRevenue Cycle ManagementInsurance VerificationProsthetic Care PlansPatient Payments