Hewlett Packard Enterprise

IT Support

• Architect solutions across hardware, software, services, as-a-service offerings, and third-party components
• Develop and articulate customer proposals
• Ensure customer business and technical requirements are met
• Provide technical expertise to sales teams and customers through presentations and demonstrations
• Quantify business problems and position solution value
• Translate outcome-based solutions into functional and technical designs and scalable architectures
• Track emerging technologies and technology trends
• Contribute to industry conferences and events through content, presentations, demonstrations, and booth support
• Gather and apply competitive intelligence
• Drive account business planning
• Partner with account teams on customer transformation strategies
• Produce comparative analyses of alternative solution approaches
• Develop, configure, and right-size workload solutions
• Leverage partner products and services
• Transfer knowledge to external partners
• Build account pipeline through identifying upselling and cross-selling opportunities
• Monitor pipelines and nurture deals through close
• Participate in sales forecast meetings
• Document sales-cycle activities using relevant tools
• Build relationships with customer executives
• Share knowledge with peers and mentor junior team members

Federal Enterprise Architect – DOD

Pre-sales Engineer

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Understand customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, disaster recovery, cyber resilience, virtualization, private and hybrid cloud, AI workloads, automation, and AIOps
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies early in buying cycles
• Develop technical relationships with customer architects, engineers, program teams, acquisition stakeholders, and technical executives
• Collaborate with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuit strategies
• Translate mission, workload, security, availability, performance, scalability, and resiliency requirements into HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through successful technical closure
• Drive Federal account technical strategy, architecture planning, customer discovery, demonstrations, benchmarks, proofs of concept, proposal development, and opportunity progression
• Support security, compliance, certification, and interoperability assessments
• Measure success through opportunity growth, technical win rate, competitive wins, requirement influence, POC conversion, workload expansion, customer relationships, and successful opportunity closure

Federal Storage Presales

Artificial Intelligence

• Lead the EMEA Networks for AI sales community and communicate direction aligned with company strategy
• Drive business growth, market share, revenue increases, and profitability
• Coordinate all company sales activities across the area of control
• Set organizational quotas and goals
• Develop tactics to generate new sales
• Manage pipeline reviews, asset management, demo sales achievement, and disciplined sales processes
• Ensure optimum sales coverage through direct, partner, and multiple route-to-market resources
• Develop sales resources and management talent
• Build consultative relationships with customer accounts
• Coach sales teams and leadership on key and difficult account opportunities
• Build long-term growth opportunities through Account Business Planning
• Develop consultative and solution-selling capabilities and compelling business cases
• Deploy end-to-end selling resources, including solution partners, sales architects, inside sales representatives, and resellers
• Provide external leadership to industry, community, and press
• Engage global business unit, specialist, channel, and alliance sales teams
• Create and manage country sales team resource plans
• Balance short- and long-term planning and resource investment
• Direct customers’ application of technology to new business problems
• Create a performance-driven culture and high-performing IT sales force
• Provide sales forecasts, customer feedback, and won/lost deal analysis

Networks for AI Sales Specialist Leader

Manager

• Support the UKIMEA region during its business hours from Bengaluru evening/night hours
• Act as a proactive support account manager for HPE Storage Products, including MP Block, MP File, and MP Object
• Apply advanced subject matter expertise to solve complex storage-product business issues
• Resolve technical hardware and software issues from internal and external businesses, end users, and proactive notification systems
• Respond to service, product, technical, and customer-relations questions about features, specifications, repairs, products, parts, and options
• Proactively help businesses and end users avoid or reduce problem occurrence
• Contribute to new ideas, methods, automation, process improvements, and policies
• Lead or provide expertise to functional project teams and cross-functional initiatives
• Represent HPE at customer-location visits, industry conferences/trade shows, and vendor meetings
• Partner frequently with the Sales Pursuit team
• Document solutions for technicians and customers
• Mentor new or lower-level employees
• Lead resolution activities with escalated customers
• Provide direction and guidance on process improvements

Customer Manager – Proactive Support, HPE Storage Products

• Support the US region during US business hours while working India evening/night hours
• Provide proactive support for HPE Storage Products, including MP Block, MP File, and MP Object
• Resolve complex hardware and software technical issues from internal and external businesses, end users, and proactive notification systems
• Respond to service, product, technical, and customer-relations questions about features, specifications, repairs, products, parts, and options
• Proactively help businesses and end users avoid or reduce problem occurrence
• Recommend and explain resolutions to clients
• Provide direction and guidance for process improvements and establish policies
• Mentor newer employees and guide other employees
• Represent HPE at customer-location visits, industry conferences/trade shows, and vendor meetings
• Partner with the Sales Pursuit team
• Document solutions for technicians and customers
• Lead resolution activities with escalated customers
• Contribute to technical action plans
• Apply advanced storage-product subject matter expertise and contribute to new ideas, methods, and automation

Customer Manager – HPE Storage Products

Customer Support

• Support the US region during US business hours from Bengaluru evening/night hours
• Provide proactive support for HPE Storage Products, including MP Block, MP File, and MP Object
• Resolve complex hardware and software technical issues from internal and external businesses, end users, and proactive notification systems
• Respond to service, product, technical, customer-relations, feature, specification, repair, parts, and options questions based on customer entitlement
• Proactively help businesses and end users avoid or reduce problem occurrence
• Provide direction and guidance for process improvements and establish policies
• Mentor and guide lower-level or newer employees and other agents
• Clearly articulate, recommend, and explain resolutions to clients
• Represent HPE at customer location visits, industry conferences/trade shows, and vendor meetings
• Lead or provide expertise to functional project teams and cross-functional initiatives
• Partner frequently with the Sales Pursuit team
• Lead resolution activities with escalated customers and contribute to technical action plans
• Document solutions for use by technicians and customers

Proactive Support Customer Manager – HPE Storage Products

• Support the UKIMEA region during its business hours while working India evening/night hours
• Provide proactive support for HPE Storage Products, including MP Block, MP File, and MP Object
• Apply advanced subject matter expertise to solve complex storage-product and business issues
• Resolve hardware and software technical issues from internal and external businesses, end users, and proactive notification systems
• Respond to service, product, technical, and customer-relations questions about features, specifications, repairs, products, parts, and options
• Proactively help businesses and end users avoid or reduce problem occurrence
• Contribute to new ideas, methods, automation, process improvements, and policies
• Lead or provide expertise to functional project teams and cross-functional initiatives
• Represent HPE to external customers and at customer visits, industry conferences/trade shows, and vendor meetings
• Mentor and guide lower-level or newer employees
• Articulate, recommend, and explain resolutions to clients
• Partner frequently with the Sales Pursuit team
• Document solutions for technicians and customers
• Lead resolution activities with escalated customers
• Contribute to technical action plans

Sales

• Apply subject matter knowledge to solve common and complex business issues and recommend alternatives
• Manage complex data and business analyses to develop business plans and recommendations
• Construct complex statistical and financial models to forecast business performance
• Define business-performance metrics, compare actual results with forecasts, and develop processes to address performance gaps
• Manage time-sensitive market research projects and synthesize data to identify trends and next steps
• Work with cross-functional teams across business-planning activities
• Contribute to priority projects through complex analyses and recommendation development
• Work with business leaders to develop plans based on historical and forecasted data
• Develop go-forward business-plan recommendations based on potential risks and returns
• Identify analytical tools, models, and methods for key business decisions
• May lead teams or projects, provide direction, and facilitate information validation and team decision-making

Sales Strategy and Planning

Account Manager

• Lead complex supply chain processes, including inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP)
• Identify process improvement opportunities and develop recommendations for management
• Execute complex demand and supply matching activities, connecting planning to execution
• Identify issues and assess their impact
• Prioritize backlog cross-functionally
• Partner with global business units and supply bases to generate and deliver demand signals
• Lead regional and global business unit planning teams
• Define and review performance metrics and identify improvement actions
• Contribute creative insights and recommendations to priority projects
• Communicate requirements and guidelines to regional and global planning teams
• Mentor junior-level staff and establish mentorship program guidelines
• Lead and manage a Regulatory Trade Compliance program
• Represent the organization to external customers and clients
• Provide expertise and direction on process improvements and policies

Logistics Service Provider Account Manager

• Develop long-term sales pipeline to increase company market share in the specialized area
• Seek new customer-value opportunities and expand existing opportunities
• Provide support to account managers
• Set direction for business development and solution replication
• Create and grow reference customers
• Sell complex products or solutions on a partnership basis
• Act as a dedicated resource to strategic accounts when needed
• Sell small outsourcing deals for services specialist roles
• Grow complex contractual renewals for large accounts as a Services Consultant
• Establish professional, working, and consultative client relationships, including C-level relationships
• Understand unique client business needs within their industry
• Support account leads with cross-portfolio solution integration
• Build enduring executive relationships and promote total-solution capabilities
• Maintain expertise on IT applications, maintenance, CIO budgets, objectives, measures, and metrics
• Maintain market and competitor knowledge
• Drive services sales through prospecting, negotiating, and closing
• Drive the full portfolio of hardware, software, and services
• Build account plans and strategies to drive incremental revenue
• Balance strategic and tactical pursuits to optimize coverage and revenue predictability
• Promote services within strategic opportunities
• Work with partners to drive additional revenue

HPC/AI Sales Specialist, Consultant

• Manage complex data and business analyses to develop business plans and recommendations
• Construct complex statistical and financial models to forecast business performance
• Define business-performance metrics, compare actual data with forecasts, and develop processes to address performance gaps
• Manage time-sensitive market research projects and synthesize data to identify trends and next steps
• Work with cross-functional teams across business planning activities
• Contribute to priority projects through complex analyses and recommendations
• Work with business leaders to develop plans based on historical and forecasted data and reports
• Develop go-forward business-plan recommendations based on potential risks and returns
• Identify analytical tools, models, and methods for key business decisions
• May act as a team or project leader, directing activities and facilitating information validation and decision-making

• Lead complex supply chain processes, including inventory analysis and planning, demand planning, import/export operations, and sales and operations planning
• Identify process improvement opportunities, develop recommendations, and provide management insight
• Execute complex demand and supply matching activities, connecting planning to execution
• Identify issues and assess their impact
• Work cross-functionally to prioritize backlog
• Partner with global business units and supply bases to generate and deliver demand signals
• Lead regional and global cross-functional business unit planning teams
• Define and review performance metrics and identify improvement actions
• Contribute creative insights and recommendations to priority projects
• Communicate requirements and guidelines to regional and global planning teams
• Mentor junior-level staff and establish mentorship program guidelines
• Lead and manage a Regulatory Trade Compliance program

• Develop long-term sales pipeline to increase company market share in the specialized area
• Seek new customer-value opportunities by expanding and enhancing existing opportunities
• Provide support to account managers
• Set direction for business development and solution replication
• Create and grow reference customers
• Sell complex products or solutions on a partnership basis
• Act as a dedicated resource for strategic accounts when required
• Sell small outsourcing deals for services specialist roles when applicable
• Grow complex contractual renewals for large accounts
• Establish professional, working, and consultative client relationships, including C-level relationships
• Develop understanding of clients' unique business needs and industries
• Support account leads with cross-portfolio solution integration
• Build enduring executive relationships and promote total-solution capabilities
• Maintain expertise on IT applications, maintenance, CIO budgets, objectives, measures, and metrics
• Maintain broad market and competitor knowledge
• Drive services sales through prospecting, negotiating, and closing
• Drive full-portfolio sales across hardware, software, and services
• Build account plans and strategies to drive incremental revenue
• Forecast business using Siebel
• Engage partners to drive additional revenue
• Promote services as part of strategic opportunities

• Manage complex data and business analyses to develop business plans and recommendations
• Construct complex statistical and financial models to forecast business performance
• Define business performance metrics and compare actual data with forecasted values
• Develop processes to identify and address performance gaps
• Manage time-sensitive market research projects and synthesize data to identify trends and next steps
• Work with cross-functional teams across business planning activities
• Contribute to priority projects through complex analyses and recommendations
• Develop business plans with business leaders using historical and forecasted data
• Develop go-forward business plan recommendations based on potential risks and returns
• Identify analytical tools, models, and methods for key business decisions

• Lead complex supply chain processes, including inventory analysis and planning, demand planning, import/export operations, and sales and operations planning
• Identify process improvement opportunities and develop recommendations for management
• Execute complex demand and supply matching activities, connecting planning to execution
• Identify issues and assess their impact
• Prioritize backlog cross-functionally
• Partner with global business units and supply bases to generate and deliver demand signals
• Lead regional and global cross-functional business unit planning teams
• Define and review performance metrics and develop improvement actions
• Contribute creative insights and recommendations to priority projects
• Communicate requirements and guidelines to regional and global planning teams
• Mentor junior-level staff and establish mentorship program guidelines
• Lead and manage a Regulatory Trade Compliance program