Hewlett Packard Enterprise

IT Support

• Architect solutions across hardware, software, services, as-a-service offerings, and third-party components to achieve customer business outcomes
• Develop and articulate accurate, compelling proposals that meet customer business and technical requirements
• Provide technical expertise to sales teams and customers through sales presentations and product/solution demonstrations
• Focus on technical selling for Manufacturing and Retail customers and partners
• Lead complex proposal design and communicate tangible business value
• Manage customer and company stakeholder expectations and mitigate risk
• Translate functional requirements into technical, workload-optimized solution designs
• Address end-customer IT trends, requirements, gaps, and unmet needs
• Lead teams in developing and presenting outcome-based solutions for customer business challenges
• Communicate HPE solution value propositions in alignment with customer business outcomes
• Maintain knowledge of current, emerging, and adjacent technologies and trends
• Contribute to industry events, conferences, social media, and business events
• Monitor the competitive landscape
• Drive account business planning and leverage industry and customer-environment knowledge
• Lead deep-dive discussions with clients and account teams to understand needs and define transformation strategies
• Identify technical trade-offs, risks, and remediation options
• Coordinate internal account teams and partners to build solution strategies
• Transfer knowledge to external partners
• Build account pipeline through enhancements, upselling, and cross-selling opportunities
• Monitor and nurture deals through close
• Prioritize sales activities using pipeline insights
• Participate in sales forecast meetings and accelerate the sales lifecycle
• Document sales-cycle activities and share best practices
• Build consultative relationships with VPs, CxOs, LOB management, and customer thought leaders
• Anticipate customer needs and engage partners to create innovative solutions and demand
• Share knowledge with peers and develop Presales community expertise

Enterprise Architect – Presales, Retail & Manufacturing

Account Manager

• Serve as the overall account lead and single point of contact for large named accounts
• Understand client business and IT challenges and drive client value while maximizing revenue and margin
• Develop account plans and long-term sales pipelines to increase market share
• Manage larger deals, opportunities, and value or volume portfolios
• Develop future business plans and determine methods for achieving them
• Work with external partners and presales and inside sales resources
• Build relationships with IT and business executives, including C-level executives
• Apply consultative-selling techniques to advance profitable revenue opportunities
• Advocate for client needs during solution sales and delivery troubleshooting
• Develop business plans with customers
• Analyze industry and competitive research to support client dialogue
• Manage account forecasts, planning, reporting, pipeline activity, quotas, and margins
• Enter and update opportunities weekly in the pipeline tool
• Build a customer reference list
• Implement margin recovery strategies
• Interface with international accounts alongside global and local teams
• Match customer requirements to HPE capabilities and select the appropriate supply chain

Global & Majors Account Manager – HPE Networking

Systems Engineer

• Serve as the primary technical liaison across Engineering, Product Management, Manufacturing, Sales, Supply Chain, and Support organizations
• Develop, maintain, and sustain purpose-built HPE server configurations and BOMs for strategic ISV partner solutions
• Review and approve BOM and configuration details for test plans, validation activities, and product releases
• Track server platforms, options, and component lifecycles
• Maintain reports identifying roadmap changes, lifecycle risks, and transition requirements
• Support configuration menus, option structures, and business rules in HPE ordering, configuration, and quoting tools
• Provide technical guidance for field sales inquiries, customer-specific non-standard configurations, and large-deal opportunities
• Support customer and field escalations through issue reproduction, configuration validation, and root cause investigations
• Support physical lab environments, including hardware setup, configuration, maintenance, and testing
• Collaborate with cross-functional teams to ensure configuration accuracy and lifecycle readiness
• Support new product introductions, platform roadmap planning, configuration governance, lifecycle management, sales enablement, and customer escalations

HW Systems Architect

Support Engineer

• Provide technical support for HPE VM Essentials and Morpheus Enterprise customer deployments across on-premises, hybrid, and cloud environments
• Own and drive resolution of highest-severity escalations and critical customer incidents
• Perform root cause analysis activities
• Diagnose and troubleshoot virtualization, compute, operating system, storage, networking, and automation platform issues
• Collaborate with Product Development, Engineering, Operations, and Account Management
• Document solutions, FAQs, and best practices for internal knowledge bases
• Provide architectural guidance to customers and internal teams
• Collaborate on defect reproduction, triage, and product maturity
• Develop tools, automation, and processes to improve support efficiency
• Mentor and provide technical leadership across the support organization
• Influence product roadmap and design through field and customer insights, supportability requirements, and complex deployment learnings

Support Engineer – Morpheus Enterprise, Morpheus VM Essentials

• Serve as the overall account lead and single point of contact for large named accounts
• Understand client business and IT challenges and drive client value while maximizing company revenue and margin
• Develop account plans and long-term sales pipelines to increase market share
• Manage larger deals, opportunities, and value/volume portfolio selling across company products and solutions
• Develop future business plans and determine methods for achieving them
• Work with diverse external partners and motivate them to sell HPE solutions
• Build relationships with IT and business executives, including C-level and board-level contacts
• Apply consultative-selling techniques to advance profitable revenue growth
• Advocate for client needs in solution negotiations and troubleshoot delivery issues
• Develop business plans with customers and analyze industry and competitive research
• Coordinate account forecasts, planning, reporting, and all account activity
• Generate new business and manage sales pipeline activity
• Achieve and manage quarterly, half-yearly, and annual quota and/or margin
• Enter and update opportunities weekly in the pipeline tool
• Build a list of customers willing to serve as references
• Implement margin recovery activities and strategies
• Interface with international accounts in collaboration with global and local teams
• Identify customer requirements and select the appropriate company supply chain

• Provide technical support for HPE VM Essentials and Morpheus Enterprise customer deployments across on-premises, hybrid, and cloud environments
• Own and drive resolution of highest-severity escalations and critical customer incidents
• Perform root cause analysis activities
• Diagnose and troubleshoot virtualization, compute, operating systems, storage, networking, and automation platform issues
• Collaborate with Product Development, Engineering, Operations, and Account Management
• Document solutions, FAQs, and best practices for internal knowledge bases
• Provide architectural guidance to customers and internal teams
• Collaborate on defect reproduction, triage, and product maturity
• Develop tools, automation, and processes to improve support efficiency
• Mentor and provide technical leadership across the support organization
• Influence product roadmap and design using field and customer insights, supportability requirements, and complex deployment learnings

Morpheus VM Essentials Support Engineer

Artificial Intelligence

• Own the Day-2 value, adoption and expansion lifecycle for strategic HPE Private Cloud AI customers
• Drive continued internal adoption, value realization and expansion across business units
• Discover and shape AI, GenAI and agentic AI use cases
• Provide architecture guidance for inference, RAG, AI agents, model serving, fine-tuning, data pipelines, observability, governance and security
• Enable customer technical and business champions and evangelize Private Cloud AI
• Establish quarterly value, adoption and roadmap reviews with customer stakeholders and HPE account teams
• Lead outcome-focused business and technical reviews
• Plan and lead onsite customer engagements and travel frequently within Central Europe
• Maintain account plans, actions, risks, value hypotheses and expansion signals
• Identify, qualify and technically shape expansion opportunities
• Run roadmap, architecture, scaling and adoption workshops
• Build technical and commercial value cases and hand validated opportunities to Sales
• Partner with Sales, Pre-Sales and Partners through opportunity progression
• Design reusable workshops, discovery guides, assessment tools, reference architectures and proof patterns
• Create the operating model, templates, metrics and governance for a global AI value and expansion motion
• Capture field learnings and continuously improve the global playbook
• Operate in a build-from-scratch, startup-style environment

Distinguished Technologist, AI Value Architect – Private Cloud AI

• Lead the EMEA sales community toward growth, increased profitability, and achievement of goals
• Manage the HPE sales motion and coordinate company sales activities across the area of control
• Set quotas and goals for sales organizations
• Develop tactics to generate new sales and ensure optimum sales coverage
• Manage pipeline, sales planning, asset management, demo sales achievement, and disciplined process execution
• Develop sales resources and management talent
• Build lasting consultative relationships with customer accounts
• Coach and support sales teams and leadership on key and difficult account opportunities
• Build long-term growth opportunities through Account Business Planning
• Develop consultative solution-selling capabilities and compelling business cases
• Ensure end-to-end selling support through solution partners, sales architects, inside sales representatives, and resellers
• Provide external leadership to industry, community, and press
• Engage global business unit sales, channel, and alliance partners to leverage HPE products and technologies
• Create and manage resource plans, including staffing country sales teams
• Balance short- and long-term planning and resource investment
• Direct customers’ application of technology to new business problems
• Create a performance-driven culture and best-in-class IT sales force
• Provide accurate sales forecasts, customer feedback, and won/lost deal analysis

AI Sales Specialist Leader

Pre-sales Engineer

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Understand customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, virtualization, private/hybrid cloud, AI, and AIOps workloads
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies early in buying cycles
• Develop technical relationships with customer architects, engineers, program teams, acquisition stakeholders, and technical executives
• Collaborate with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuits
• Translate mission and technical requirements into differentiated HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other storage competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through successful technical closure
• Measure success through Federal opportunity growth, technical win rate, competitive wins, requirement influence, proof-of-concept conversion, workload expansion, customer relationships, and successful technical closure

Federal Storage Presales – Clearance Required TS/SCI with FSP

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Develop understanding of customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, disaster recovery, cyber resilience, virtualization, private and hybrid cloud, AI workloads, automation, and AIOps
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies before formal solicitation
• Develop technical relationships with customer architects, engineers, program teams, acquisition stakeholders, and technical executives
• Work with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuit strategies
• Translate mission, workload, security, availability, performance, scalability, and resiliency requirements into HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other storage competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through successful technical closure
• Measure success through Federal opportunity growth, technical win rates, competitive wins, proof-of-concept conversions, workload expansion, and successful navigation of Federal requirements

Storage Presales – Federal

• Architect solutions across hardware, software, services, and as-a-service offerings to achieve customer business outcomes
• Develop and present accurate, relevant customer proposals
• Ensure customer business and technical requirements are met
• Provide technical expertise to sales teams and customers through presentations and demonstrations
• Quantify business problems, position business value, and assess solution strengths and weaknesses
• Translate outcome-based solutions into functional and scalable technical designs and architectures
• Track emerging technologies and industry trends
• Support conferences and industry events through content, presentations, demonstrations, and booth activities
• Gather and apply competitive intelligence
• Drive account business planning and support customer transformation strategies
• Produce comparative analyses of alternative solution approaches
• Develop, configure, and right-size workload solutions
• Leverage partner products and services for customer deals
• Transfer knowledge to external partners
• Build pipeline through upselling, cross-selling, and identifying account opportunities
• Monitor and nurture active deals through close
• Participate in sales forecasting and accelerate the sales lifecycle
• Document sales-cycle activities and share best practices
• Build relationships with customer executives
• Share knowledge with peers and mentor junior team members

Federal Enterprise Architect – DOD

• Architect solutions that achieve customer business outcomes across hardware, software, services, as-a-service offerings, and third-party components
• Develop and articulate accurate, relevant customer proposals
• Ensure customer business and technical requirements are met
• Provide technical expertise to sales teams and customers through presentations and product or solution demonstrations
• Demonstrate in-depth knowledge of solution domains, products, services, solutions, and customer environments
• Review proposals and manage internal stakeholder and customer expectations
• Quantify business problems and position business value
• Identify strengths and weaknesses of proposed solutions
• Provide input to global business units on IT trends, requirements, gaps, and unmet needs
• Translate outcome-based solutions into functional designs and scalable technical architectures
• Communicate solution value propositions to customers
• Track emerging technologies and industry trends
• Contribute to industry development through conferences, presentations, demonstrations, booth support, and industry events
• Gather and apply competitive intelligence
• Drive account business planning
• Participate in deep-dive discussions and present technical transformation strategies
• Produce comparative analyses of alternative approaches
• Develop, configure, and right-size workload solutions
• Leverage partner products and services to optimize solutions
• Transfer knowledge to external partners
• Build account pipeline through enhancements, up-selling, and cross-selling opportunities
• Monitor account pipelines and nurture deals from opportunity to close
• Participate in sales forecast meetings
• Document sales-cycle activities and share best practices
• Build relationships with customer executives
• Share knowledge with peers and mentor junior team members

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Understand customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, virtualization, private/hybrid cloud, AI, and AIOps workloads
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies early in buying cycles
• Develop relationships with customer architects, engineers, program teams, acquisition stakeholders, and technical executives
• Collaborate with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuits
• Translate mission, workload, security, availability, performance, scalability, and resiliency requirements into HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through successful technical closure
• Drive Federal account technical strategy, architecture planning, customer discovery, sizing, configuration, demonstrations, benchmarks, proofs of concept, and opportunity progression
• Measure success through qualified opportunity growth, technical win rate, competitive wins, requirement influence, workload expansion, and successful closure of complex Federal opportunities

Federal Storage Presales – Clearance Required, TS/SCI with FSP

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Develop understanding of customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, disaster recovery, cyber resilience, virtualization, containerized environments, private and hybrid cloud, AI workloads, and AIOps
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies early in buying cycles
• Develop technical relationships with customer architects, engineers, program teams, acquisition stakeholders, and executives
• Work with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuit strategies
• Translate mission, workload, security, availability, performance, scalability, and resiliency requirements into HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through technical closure
• Drive Federal account technical strategy, customer discovery, architecture planning, sizing, configuration, demonstrations, benchmarks, proofs of concept, and opportunity progression

Federal Storage Presales

• Serve as lead storage technical advisor and Solutions Architect for assigned Federal accounts
• Understand customer mission priorities, technical environments, acquisition strategies, security requirements, and modernization initiatives
• Architect and position HPE solutions across block, file, object, data protection, disaster recovery, cyber resilience, virtualization, private and hybrid cloud, AI workloads, automation, and AIOps
• Lead technical sales engagements from discovery and architecture development through sizing, validation, proof of concept, competitive positioning, proposal, and technical closure
• Influence Federal requirements, architectures, specifications, and acquisition strategies early in buying cycles
• Develop technical relationships with customer architects, engineers, program teams, acquisition stakeholders, and technical executives
• Collaborate with Federal Systems Integrators, prime contractors, OEM partners, and channel partners on joint solutions and pursuit strategies
• Translate mission, workload, security, availability, performance, scalability, and resiliency requirements into HPE storage architectures
• Lead competitive strategy against Dell Technologies, Pure Storage, NetApp, IBM, and other competitors
• Support RFI, RFP, RFQ, technical proposal, architecture review, and solution-validation activities
• Coordinate HPE engineering, product, services, security, partner, and specialist resources
• Maintain technical ownership of strategic opportunities through successful technical closure
• Drive Federal account technical strategy, architecture planning, customer discovery, demonstrations, benchmarks, proofs of concept, proposal development, and opportunity progression
• Support security, compliance, certification, and interoperability assessments
• Measure success through opportunity growth, technical win rate, competitive wins, requirement influence, POC conversion, workload expansion, customer relationships, and successful opportunity closure