Index Analytics LLC

Technical Writer

Index Analytics LLC
Posted 10/20/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $95,000 - $120,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and maintaining technical documentation, ensuring Section 508 compliance, and effectively communicating complex information. Proficient in collaborating with project teams and subject-matter experts to document requirements and improve instructional materials.

Highest-signal resume keywords
Technical Documentation DevelopmentSection 508 ComplianceMS Office ProficiencyBusiness Process DocumentationStrong Verbal And Written Communication

About the role

Key responsibilities & impact
  • Partner with Corporate and Project teams to develop and write technical, informative, and educational material
  • Prepare, review, revise, and maintain technical documents covering software and systems engineering, system operations, testing, and user documentation
  • Author technical and training documentation, processes, project documentation, and other communications
  • Improve and edit documents for clarity, consistency, accessibility, and instructional efficacy
  • Create and maintain Section 508-compliant documentation
  • Support and administer the enterprise lifecycle management system, including maintaining content, communicating with end users, answering questions, and facilitating discussions
  • Participate in developing and implementing policy directives and guidance materials
  • Coordinate with subject-matter experts and Project team leadership to gather and document complex system and process requirements
  • Present Project documentation to clients and Project teams for feedback, progress assessment, and direction changes
  • Attend weekly client meetings and take meeting minutes as required
  • Write and update internal and external end-user support manuals
  • Review and edit key project deliverables
  • Update pertinent documentation after each release

Requirements

What you’ll need
  • US citizen or lived in U.S. for 3 of the last 5 years
  • Minimum of 4 years of overall experience
  • At least 6 years of experience understanding business processes and documenting requirements
  • Proficiency in MS Office suites including Word, Excel, and PowerPoint
  • Bachelor's degree
  • Experience organizing complex information from a variety of sources
  • Experience creating and reviewing material for Section 508 compliance
  • CMS, HHS, or other government experience preferred
  • Highly organized
  • Strong verbal and written communication skills
  • Self-motivated and creative minded

Benefits

Comp & perks
  • Career development opportunities
  • Educational opportunities
  • Supportive and collegial team environment
  • Equal employment opportunities
  • Employee-friendly workplace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical WritingDocument ReviewRequirements GatheringEditing And ProofreadingContent ManagementUser DocumentationTraining DocumentationProcess DocumentationSoftware Engineering DocumentationSystem Operations Documentation
Soft Skills
Highly OrganizedSelf-MotivatedCreative Minded
Tools & Technologies
MS Office SuiteEnterprise Lifecycle Management System
Industry Keywords
CMSHHSGovernment ExperienceClient CommunicationProject Documentation