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Johnson & JohnsonCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical and product knowledge to provide effective support in operating rooms and optimize sales outcomes. Capable of building and maintaining customer relationships while achieving sales goals and ensuring customer satisfaction.
Highest-signal resume keywords
Clinical SupportSales Process ApplicationTechnical Product KnowledgeInterpersonal CommunicationCustomer Relationship Management
About the role
Key responsibilities & impact- Provide clinical and customer support in hospitals and procedures
- Support sales logistics, technical expertise, product knowledge, sales objectives, case coverage, and surgeon/account relationships
- Retain and further penetrate existing customers and support product conversions with new customers
- Assist in attaining established sales goals and market share objectives in the territory
- Apply sales process, product portfolio, and customer knowledge to improve sales outcomes
- Guide and assist surgeons in operating rooms using clinical and product knowledge
- Present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Attend surgeries and ensure proper equipment availability and performance
- Optimize trays and provide Operating Room and Sterile Processing Department consultation
- Troubleshoot, provide technical assistance, manage hospital billing, and create/close purchase orders
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
- Prepare required sales reports and documents
- Maintain, track, and deploy equipment and assets throughout the assigned area
- Maintain promotional materials and ensure services and offerings meet quality standards
- Focus on customer satisfaction and retention and communicate DePuy Synthes value propositions
- Differentiate products from competitors through unique customer insights
Requirements
What you’ll need- Bachelor’s Degree, or Associate Degree or Medical Certification (CST, PT, etc.) plus minimum of 2 years of professional and/or related experience, or minimum of 4 years of professional and/or related experience, or recently transitioned from Active Military Duty
- Ability to work in a lab/operating room environment
- Valid driver's license issued in the United States
- Ability to travel, including weekend and/or overnight travel
- Residence in or willingness to relocate to the posted territory
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
- Efficient, organized, self-motivated, positive, and proactive
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred
- If under 18, may need necessary working papers or other documentation and parent’s consent for background check
Benefits
Comp & perks- Commission-based role
- Equal opportunity employment
- Inclusive interview process and accommodations
- Recruitment process updates and candidate support
- Country-specific checks guidance before starting
- Feedback survey opportunity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Surgical Instruments KnowledgeOperating Room ProceduresSales ReportingTroubleshootingHospital Billing Management
Soft Skills
NegotiationStrategic ThinkingProblem SolvingSelf-MotivationOrganizational Skills
Certifications & Qualifications
Bachelor's DegreeAssociate DegreeMedical Certification (CST, PT)
Industry Keywords
Customer SupportSales LogisticsCase CoverageMarket Share ObjectivesProduct Conversions