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Johnson & JohnsonCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical and product knowledge to provide effective support in operating room environments, ensuring optimal equipment performance and customer satisfaction. Capable of managing sales logistics and fostering relationships with surgeons and accounts to achieve sales objectives.
Highest-signal resume keywords
Clinical SupportSales Logistics ManagementTechnical Product KnowledgeInterpersonal CommunicationOperating Room Consultation
About the role
Key responsibilities & impact- Provide clinical and customer support in hospitals and procedures
- Support sales logistics, technical expertise, product knowledge, sales objectives, case coverage, and surgeon/account relationships within the geographic territory
- Retain and further penetrate existing customers and support product conversions with new customers
- Help attain established sales goals and market-share objectives
- Guide and assist surgeons in the operating room using clinical and product knowledge
- Present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Attend surgeries and ensure proper equipment availability and performance
- Optimize equipment trays and provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide technical assistance
- Manage hospital billing and create/close purchase orders
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
- Prepare sales reports and documents
- Maintain, track, and deploy equipment and assets throughout the assigned area
- Maintain promotional materials and ensure services and offerings meet quality standards
- Focus on customer satisfaction and retention and communicate DePuy Synthes value propositions
- Differentiate products from competitors through customer insights
Requirements
What you’ll need- Bachelor’s Degree, or Associate Degree or Medical Certification (CST, PT, etc.) plus minimum of 2 years of professional and/or related experience, or minimum of 4 years of professional and/or related experience, or recently transitioned from Active Military Duty
- Ability to work in a lab/operating room environment
- Valid driver's license issued in the United States
- Ability to travel, including weekend and/or overnight travel
- Residence in or willingness to relocate to the posted territory
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
- Efficient, organized, self-motivated, positive, and proactive
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred
Benefits
Comp & perks- Commission-based sales role
- Inclusive work environment
- Equal opportunity employment
- Interview accommodations for applicants with disabilities
- Company-supported hiring process and country-specific checks guidance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Surgical Instruments KnowledgeSales ReportingTroubleshootingEquipment ManagementProduct Demonstration
Soft Skills
NegotiationStrategic ThinkingProblem SolvingInfluencingSelf-Motivation
Certifications & Qualifications
Bachelor's DegreeAssociate DegreeMedical Certification (CST, PT)
Industry Keywords
Customer SupportCase CoverageMarket-Share ObjectivesSurgeon RelationshipsOperating Room Environment