Johnson & Johnson

Account Executive

• Own the full bag of Ethicon offerings, including hemostasis, energy sealing and dissection, surgical stapling, and wound closure platforms
• Focus on growing energy and endomechanical platforms
• Sell surgical solutions to surgeons and hospital decision makers, primarily in an operating room setting
• Manage an assigned sales territory focused on assigned physicians and hospital institutions
• Attain the forecast in assigned accounts and territory
• Set priorities and make sound business decisions based on sales opportunities within accounts
• Demonstrate proper product use to clinicians in the operating room environment
• Manage customer questions and objections consistently with product indications and sales training methodology
• Execute the selling cycle in a concise, professional, ethical, compliant, and persuasive manner
• Conduct sales presentations using current selling methods learned in sales training courses
• Analyze data and stay updated on market information
• Perform business planning
• Build customer relations with physicians, hospital personnel, and authorized distributors
• Conduct customer education seminars as appropriate
• Comply with safe behavior standards and demonstrate product, procedure, and clinical knowledge

Account Executive I – Advanced Surgical Instruments, ASI

Field Engineer

• Perform remote technical support for internal and external customers through the Customer Support Call Center
• Manage account schedules and install, operate, repair, and upgrade equipment within the assigned territory
• Devise and implement preventative maintenance programs and maintain equipment performance and service records
• Manage regional schedules and technical/engineering work supporting Biosense Webster products
• Respond to emergency service requests, determine causes, troubleshoot, and take corrective action
• Guide doctors, nurses, hospital biomedical engineers, Field Service Specialists, and representatives
• Manage customer expectations and drive customer satisfaction improvements
• Review complaints, parts usage, and system performance; analyze data and implement corrective actions
• Complete service documentation, work orders, RMA returns, inventory audits, and administrative tasks
• Complete required product and process training
• Act as customer advocate and represent customer needs internally
• Participate in incident investigations
• Mentor and coach assigned team members and provide feedback through Field Contact Reports
• Review expanded regions quarterly to identify issues and improve customer satisfaction
• Support products in clinical trials, external evaluations, regulatory testing, and similar activities
• Train internal and external customers on assigned products and service management systems
• Represent the department in new product preparation, product improvement, and customer engagement initiatives
• Gather and analyze product data, identify trends and root causes, provide remedial actions, and improve product performance
• Develop training content based on field-identified gaps and issues
• Manage unresolved customer satisfaction and system issues
• Communicate business issues and opportunities to management
• Ensure compliance with health, safety, environmental, federal, state, local, and company requirements
• Perform other assigned duties

Principal Field Service Engineer

Team Leader

• Lead and work with Field Service Engineers supporting customer systems
• Manage account schedules, regional schedules, and technical engineering work
• Install, operate, repair, modify, and provide advanced support for equipment
• Respond to emergency service requests, troubleshoot causes, and take corrective action
• Guide doctors, nurses, hospital biomedical engineers, Field Service Specialists, and representatives
• Develop preventive maintenance programs and maintain equipment service records
• Support equipment design changes and product improvements
• Develop installation project plans for new equipment
• Manage customer expectations and drive customer satisfaction
• Complete service-management documentation and RMA processing
• Manage regional inventories and complete required audits
• Provide beta-site support and installations
• Assist with on-the-job and regional training
• Participate in core teams and support service-area management
• Serve as the regional escalation point for service-delivery issues
• Communicate business issues and opportunities to management
• Ensure team compliance with health, safety, environmental, regulatory, and company requirements
• Perform other assigned duties

Field Service Team Leader

• Perform remote technical support for internal and external customers through the Customer Support Call Center
• Manage account schedules and install, operate, repair, and upgrade equipment within the assigned territory
• Devise and implement preventative maintenance programs and maintain equipment performance and service records
• Manage regional schedules and technical/engineering work supporting Biosense Webster products
• Respond to emergency service requests, troubleshoot problems, determine causes, and take corrective action
• Provide guidance to doctors, nurses, hospital biomedical engineers, Field Service Specialists, and representatives
• Manage customer expectations and drive customer satisfaction improvements
• Review complaints, parts usage, and system performance; analyze data and implement corrective actions
• Complete service paperwork, documentation, administrative tasks, work-order updates, and RMA returns
• Manage allocated inventory and complete required audits
• Act as customer advocate and communicate customer needs internally
• Participate in incident investigations
• Own assigned service matrices and reports
• Mentor and coach team members through ride-alongs and feedback
• Review expanded regions quarterly to identify issues and improve customer satisfaction
• Support product installations and service during clinical trials, evaluations, and regulatory testing
• Train internal and external customers on assigned products and service management systems
• Represent the department in new product preparation, product improvement, and customer engagement initiatives
• Gather and analyze field data, identify trends and root causes, and implement plans to improve product performance and customer satisfaction
• Develop training content based on field gaps and issues
• Manage unresolved customer satisfaction and system issues
• Communicate business issues and opportunities to management
• Ensure compliance with company, safety, health, environmental, and regulatory policies
• Perform other assigned duties

Sales

• Advance the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms
• Independently guide and assist surgeons in the operating room with clinical and technical support of orthopedic surgical cases
• Serve as the sole Company representative providing direct customer support during surgeries and ensuring proper equipment availability and functionality
• Troubleshoot and use independent judgment to respond to physician needs and customer requests
• Handle hospital billing and build/close purchase orders
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
• Prepare sales reports and documents as needed
• Provide Operating Room and Sterile Processing Department consultation
• Maintain, track, and effectively deploy equipment and assets throughout the assigned area
• Ensure promotional materials are maintained in presentable condition
• Ensure DePuy Synthes services and offerings meet quality standards
• Move instruments, implants, and equipment between sales representatives and hospitals

Regional Clinical Sales Specialist – Trauma

• Own the full range of Ethicon surgical devices and solutions, with a focus on energy and endomechanical platforms
• Sell surgical solutions to surgeons and hospital decision makers, primarily in operating room settings
• Manage an assigned sales territory focused on physicians and hospital institutions
• Attain forecasts in assigned accounts and territory
• Set priorities and make sound business decisions based on sales opportunities within accounts
• Understand and demonstrate proper product use to clinicians in operating room environments
• Manage customer questions and objections consistently with product indications and sales training methodology
• Execute concise, professional, ethical, compliant, and persuasive sales cycles
• Conduct sales presentations using current selling methods
• Analyze data and stay updated on market information
• Develop business plans and prioritize account opportunities
• Build customer relationships with physicians, hospital personnel, and authorized distributors
• Conduct customer education seminars as appropriate
• Comply with safe-behavior standards and demonstrate product, procedure, and clinical knowledge

Account Executive I – Advanced Surgical Instruments

Director

• Define the end-to-end global supply chain configuration and related parameters, including decoupling points and replenishment strategies
• Manage new product introduction planning
• Ensure demand and net requirements propagation and align constrained end-to-end production and inventory plans in the monthly planning cycle using multi-echelon planning techniques
• Participate in executive IBP processes and lead DSRM for the team portfolio
• Resolve end-to-end issues, including allocation management and root cause analyses
• Ensure supply continuity for the Synthetics Platform through orchestration across functions and nodes
• Manage and supervise execution across all nodes with accountable counterparts in Plan, VCL, Source, MTO/PES, Deliver and Quality
• Monitor business operations and key performance indicators, identify risks early, drive resolution of exceptions and maintain communications
• Develop understanding of process risks, tolerance levels and tradeoffs to improve long-term resilience
• Drive harmonized vertical and horizontal communications and connections to regional, global and supply IBP forums
• Work with GPEX/JJT teams to define and develop digital tools supporting execution monitoring, such as control towers, batch trackers and digital twins
• Lead a global team responsible for optimal end-to-end planning of a product portfolio across API, formulation/bulk, fill-finish, external manufacturing sites and key suppliers

Director E2E Product Planning

Network Engineer

• Execute capacity expansion projects for the DePuy Synthes Orthopaedics manufacturing network
• Execute engineering deliverables supporting large-scale manufacturing capacity projects
• Deliver stable, reliable and cost-effective manufacturing processes meeting capacity, product cost, budget and timeline objectives
• Support delivery of robust, fully developed and qualified orthopaedic implant manufacturing processes
• Conduct project activities in line with QMS procedures and controls
• Ensure product quality and performance conform to specified standards and recognized regulatory standards
• Collaborate with functional stakeholders on technical, validation and regulatory strategies
• Partner with Regulatory on filings, inspections and registrations across multiple sites and countries
• Communicate with internal and external partners to coordinate and execute project plans
• Provide technical leadership and support execution of EHS&S policies and procedures
• Support technical collaboration across functions
• Lead timely communication and stakeholder management processes within project scope
• Ensure project and program activities are consistently documented
• Transfer knowledge to developing manufacturing site staff
• Collaborate with existing functional organizations to ensure standardization and implementation of best-in-class practices

Senior Engineer, Network Manufacturing – Orthopaedics

Full-stack Engineer

• Lead project and/or technical teams in the design, development, and manufacturing of breast implants, tissue expanders, and processes
• Apply scientific and engineering principles across research and development functions
• Advance development projects through design control and stage deliverable milestones
• Lead projects and manage project/program timelines, activities, budgets, and compliance
• Communicate project updates, risks, and issues to management
• Interact with KOLs, surgeons, commercial, and strategic marketing organizations to identify unmet needs
• Develop products with technical, business, and regulatory viability
• Collaborate with supply chain, manufacturing, and internal or external suppliers
• Advance projects through concept generation, feasibility, verification, validation, design transfer, and commercialization
• Interact with regulatory colleagues on submissions and participate in audit support as a technical SME
• Apply GMP fundamentals, including Data Integrity, Good Manufacturing Practices, and Good Documentation Practices
• Ensure personal and company compliance with health, safety, environmental, and other applicable regulations and policies

Staff Engineer – MedTech Surgery – R&D

• Lead project and/or technical teams in designing, developing, and manufacturing breast implants, tissue expanders, and related processes
• Apply scientific and engineering principles across research and development functions
• Advance development projects through design control and stage deliverable milestones
• Lead projects and manage timelines, activities, budgets, compliance, risks, and issues
• Communicate project updates, risks, and issues to management
• Interact with key opinion leaders, surgeons, commercial teams, and strategic marketing to identify unmet needs
• Develop products with technical, business, and regulatory viability
• Collaborate with supply chain, manufacturing, and internal or external suppliers
• Advance projects through concept generation, feasibility, verification, validation, design transfer, and commercialization
• Support regulatory submissions and audits as a technical subject-matter expert
• Apply GMP fundamentals, including Data Integrity, Good Manufacturing Practices, and Good Documentation Practices
• Ensure compliance with health, safety, environmental, federal, state, local, and company requirements

Staff Engineer – MedTech Surgery, R&D

• Execute capacity expansion projects for the DePuy Synthes Orthopaedics manufacturing network
• Deliver engineering support for large-scale manufacturing capacity projects
• Develop stable, reliable, and cost-effective manufacturing processes meeting capacity, product cost, budget, and timeline objectives
• Support delivery of robust, fully developed, and qualified orthopaedic implant manufacturing processes
• Ensure project activities comply with QMS procedures, controls, quality requirements, and applicable regulatory standards
• Collaborate with functional stakeholders on technical, validation, and regulatory strategies
• Partner with Regulatory on filings, inspections, and registrations across multiple sites and countries
• Coordinate and execute project plans with internal and external partners
• Provide technical leadership and support EHS&S policies and procedures
• Support technical collaboration across functions
• Lead project communication and stakeholder management processes
• Ensure project and program activities are consistently documented
• Transfer knowledge to developing manufacturing site staff
• Collaborate with existing functional organizations to standardize and implement best-in-class practices

Scientist

• Design, build, and maintain automated evaluation pipelines for LLM quality, RAG performance, agent reliability, safety, and scientific accuracy
• Author evaluation rubrics and scoring criteria
• Curate golden and synthetic datasets with domain experts
• Maintain a registry of reusable evaluation assets
• Validate AI judges against human expert agreement
• Run model, prompt, retriever, and agent benchmarks producing standardized quality readouts
• Analyze failure patterns such as hallucination, unsupported claims, and weak traceability
• Turn evaluation findings into actionable recommendations
• Develop therapeutic-area-specific evaluation criteria with scientific, clinical, and regulatory partners
• Design evaluation methods for scientific reasoning, evidence synthesis, and hypothesis quality
• Build evaluation tooling and reusable patterns enabling other teams to self-serve
• Inform AI release decisions for pharmaceutical R&D workflows

Senior Scientist – GenAI Evaluation

• Develop components for automated structure-based modeling workflows, including ligand preparation, protein preparation, docking, docking selection, and free energy calculations
• Advance workflow components from prototypes to deployable solutions
• Expand existing automated components and develop automation for new structure-based tools
• Collaborate with platform and automation teams to implement scientific workflows using common architectures, reusable services, and enterprise standards
• Contribute requirements, user feedback, and future workflow needs to evolve the workflow platform and automated DMTA environment
• Ensure scientific workflows align with platform strategy, technical standards, security requirements, and operational best practices
• Explore and develop co-folding across computational workflows, including future automation efforts
• Leverage agentic AI to support programming, accelerate development, and expand AI-enabled workflows
• Collaborate across In Silico Discovery with global CADD, Drug Discovery Data Sciences, Cheminformatics, and In Silico Biologics teams

Senior Scientist, In Silico Discovery

Sales Operations Manager

• Lead the design, development, and execution of global education and training programs aligned with commercial and product strategies
• Collaborate with Commercial Education, Professional Education, US Sales, Regional Marketing, and cross-functional leaders to execute training plans
• Accelerate field sales readiness in spine anatomy, procedures, clinical concepts, products, enabling technologies, business practices, and selling skills
• Assess learner competency, maintain training records, and provide readiness sign-off/certification
• Deliver hands-on Core and Enabling Technology training in clinical and non-clinical settings, including intra-operative support and lab-based experiences
• Create personalized learning pathways supporting adoption of the DePuy Synthes Spine Core portfolio and Enabling Technologies
• Tailor hands-on training events with Professional Education and HCP faculty
• Oversee training-event logistics, equipment readiness, venue requirements, and inventory planning
• Lead on-site preparation and execution of training events
• Continuously improve training content and educational materials using real-world clinical use cases
• Incorporate procedural standards and best practices into training materials with R&D, Marketing, and Franchise Medical Directors
• Coach sales teams on clinical positioning and portfolio application
• Manage reusable and single-use training instrument and technology inventory
• Support international market portfolio and technology launches with global team members

Manager, Field Education – Sales Enablement, Spine – Core & Enabling Technologies

Compliance

• Provide strategic leadership for Medical Device Regulatory activities
• Ensure integrity, governance, and effective use of regulatory data across the product lifecycle
• Ensure J&J quality standards and global regulatory requirements are met
• Embed quality early in design and development activities
• Build controls within applications and solutions and use automation where feasible
• Provide Technical Quality & Compliance expertise and guidance to project teams
• Drive implementation and maintenance of systems delivered on time, within budget, and with high quality
• Provide end-to-end Technology Quality leadership for projects and base business support teams across applications and cloud infrastructure
• Lead the quality approach for systems and hold teams accountable for end-to-end support models
• Partner with Regional Leads in support of the TQ&C Operating Model
• Lead global teams with unique skills in cross-functional environments
• Foster an environment aligned with the company credo and a diverse workforce
• Serve as a trusted partner across the Technology Quality & Compliance organization and collaborate with senior internal and external stakeholders
• Support regulatory submissions, compliance, digital transformation, and global regulatory readiness for DePuy Synthes

Account Executive I – Advanced Surgical Instruments, ASI

Principal Field Service Engineer

Field Service Team Leader

Principal Field Service Engineer

Regional Clinical Sales Specialist – Trauma

Account Executive I – Advanced Surgical Instruments

Director E2E Product Planning

Senior Engineer, Network Manufacturing – Orthopaedics

Staff Engineer – MedTech Surgery – R&D

Staff Engineer – MedTech Surgery, R&D

Senior Engineer, Network Manufacturing – Orthopaedics

Senior Scientist – GenAI Evaluation

Senior Scientist, In Silico Discovery

Manager, Field Education – Sales Enablement, Spine – Core & Enabling Technologies

Director, Technical Quality – Compliance