Johnson & Johnson

Director

• Analyze and deconstruct current product development and lifecycle maintenance processes to identify opportunities for enhanced efficiency and speed
• Lead cross-functional teams to assess workflows, identify bottlenecks, and recommend improvements
• Develop and implement strategies leveraging emerging technologies to streamline operations and improve productivity
• Utilize data analytics and AI tools to drive insights and facilitate data-driven decision-making
• Lead initiatives optimizing processes that impact product development and lifecycle maintenance
• Cultivate a culture of innovation acceleration by sharing best practices and methodologies across the organization
• Monitor industry trends and technology advancements for potential R&D applications
• Prepare and present reports to senior leadership on progress, outcomes, and recommendations
• Counsel R&D leaders on opportunity spaces

Director – Innovation Productivity, MedTech Surgery

• Analyze and deconstruct product development and lifecycle maintenance processes to identify efficiency and speed improvements
• Lead cross-functional teams to assess workflows, identify bottlenecks, and recommend improvements
• Develop and implement strategies using emerging technologies to streamline operations and improve productivity
• Utilize data analytics and AI tools to drive insights and data-driven decision-making
• Lead initiatives optimizing processes affecting product development and lifecycle maintenance
• Share best practices and methodologies across the organization to cultivate innovation acceleration
• Monitor industry trends and technology advancements for potential R&D applications
• Prepare and present reports to senior leadership on progress, outcomes, and continuous-improvement recommendations
• Counsel R&D leaders on opportunity spaces

Director, Innovation Productivity – MedTech Surgery

Manager

• Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Oncology therapies
• Spend up to 50% of time on-site with healthcare providers, assessing education needs and facilitating stakeholder collaboration
• Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
• Collaborate with sales representatives, key account managers, managed care colleagues, and other field support teams
• Serve as the local team’s access, fulfillment, and reimbursement expert
• Lead compliant access and fulfillment discussions
• Use data and account management skills to proactively address access barriers
• Address critical patient access and affordability issues with urgency and accountability
• Conduct field-based reimbursement and access support, education, and creative problem-solving
• Build trust-based relationships with customers in assigned accounts
• Manage territory logistics, routing, and account business planning
• Maintain knowledge of market dynamics, coverage, and coding requirements
• Grow knowledge of hub and specialty distribution channels
• Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
• Provide subject matter expertise on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
• Complete required training and execute business according to ethical, legal, and compliance standards

Field Reimbursement Manager – Oncology

Sales

• Meet or exceed sales expectations within assigned Northern New Jersey geographies ethically and compliantly
• Call on predominantly Primary Care healthcare professional offices and select targets in person and virtually
• Develop product and disease-state knowledge
• Educate and engage healthcare professionals on clinical evidence, approved indications, and product efficacy and safety
• Use assigned budgets to achieve territory objectives and customize customer interactions
• Operate independently to drive sales performance and meet territory expectations
• Monitor local markets, practice structures, customers, and key influencers
• Share market information with internal stakeholders
• Provide input on resource allocation and select appropriate programs and resources for customers
• Provide compliant educational programs to healthcare providers
• Develop a local business plan with the District Manager and stakeholders
• Capitalize on formulary approvals and other business opportunities
• Collaborate with Neuroscience Sales Specialist-II colleagues and share best practices
• Maintain accurate administrative records for work hours, sales calls, customer objectives, communications, synchronization, samples, and expenses
• Meet or exceed all NSR deliverables
• Create compliant business plans based on customer needs, resources, and products
• Complete assigned company and job-related training

Neuroscience Sales Representative – Johnson & Johnson Innovative Medicine

• Lead the Strategic Customer Solutions team within Trade and Marketing Solutions and Strategic Customer Group
• Set the vision, strategy, and execution framework for identifying customer operational barriers and developing innovative solutions
• Lead Customer Operational Readiness Solutions, Enterprise Customer Solutions, and Digital Health Solutions
• Generate customer and market insights and develop scalable operational solutions
• Enable connected care delivery models that improve customer readiness, accelerate therapy adoption, and support patient access
• Partner with Brand Marketing, Market Access, Account Management, Medical Affairs, Global Launch Teams, Health IT, PECS, and SCG leadership
• Define and execute the Strategic Customer Solutions vision, priorities, and operating model
• Develop customer operational readiness strategies across the enterprise and across pre-launch, launch, and post-launch periods
• Drive innovation by identifying emerging customer needs, healthcare delivery trends, and operational challenges
• Lead complex cross-functional initiatives involving internal functions and external stakeholders
• Represent Strategic Customer Solutions in launch readiness planning, customer operational readiness strategy development, and strategic account initiatives
• Influence senior leaders through data-driven recommendations, business cases, and insight generation
• Lead and develop a high-performing team with direct people management responsibility

Group Product Director – Strategic Customer Solutions

Account Manager

• Execute the Early Intervention strategy and lead relationship management within the geographically focused market
• Manage key healthcare accounts, including hospitals, clinics, GPOs, IDNs, and HCPs
• Develop and implement tailored sales strategies with the FSO
• Identify new business opportunities and provide visibility to appropriate stakeholders
• Serve as the primary contact for administrative personnel at key accounts
• Monitor industry trends, competitor activities, and customer needs
• Manage account performance, contract compliance, and customer business reviews
• Participate in or lead contract and pricing negotiations
• Ensure adherence to industry regulations, standards, and company policies
• Collaborate with FSO, Marketing, Market Access & Pricing, and other departments
• Build customer loyalty and ensure long-term partnership success
• Coordinate and influence strategic planning with Early Intervention leadership and internal J&J business partners
• Report to the Area Sales Director

Key Account Manager – Early Intervention

Architect

• Plan, design, build, and govern the multi-instance SAP application landscape, including ECC and S/4, as DePuy Synthes separates from Johnson & Johnson
• Manage multiple conveyed SAP ECC and S/4 instances supporting Day 1 separation
• Lead through the TSA transition period and execute SAP instance consolidation into S/4 supporting TSA exit
• Define and contribute to ERP and enterprise application architecture aligned with business strategy and technology standards
• Design and integrate ERP systems with enterprise platforms across systems, technologies, and data environments
• Evaluate current systems and recommend improvements or new technology solutions
• Translate business requirements into scalable ERP architecture solutions with cross-functional teams
• Lead and support system integration, ensuring data flow and interoperability
• Ensure ERP solutions meet security, compliance, and performance standards
• Provide technical guidance and architectural direction to project teams and developers
• Identify opportunities to leverage emerging technologies, including AI, to optimize ERP capabilities
• Develop and maintain documentation, standards, and architectural models
• Support troubleshooting and resolution of complex integration and performance issues

ERP Architect

Financial Planning and Analysis

• Plan, design, implement and support core finance data platforms, including SAP BW4HANA, SAP S4 Finance, Central Finance, SAP Group Reporting, SAP SAC Planning, and SAP MDG Master Data Governance
• Design, develop, and maintain finance data platforms, data pipelines, and data architectures for enterprise reporting and analytics
• Ensure financial data accuracy, completeness, and integrity through validation, reconciliation, and data quality controls
• Support data architecture and data warehouse solution design, development, and enhancement
• Build and deliver data pipelines, integrations, and backend data processing systems
• Collaborate with cross-functional teams to improve data governance, standardization, and consistency
• Identify process improvements and drive automation and efficiencies in data management and reporting workflows with AI
• Ensure compliance with internal controls, regulatory requirements, and data governance standards
• Partner with Finance, IT, and data stakeholders to deliver finance data platform solutions

Finance Datahub Professional

Customer Success Manager

• Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Oncology therapies
• Spend up to 50% of time on-site with healthcare providers, assess education needs, and facilitate stakeholder collaboration
• Educate healthcare providers on reimbursement processes, claims submissions, procedures, and payer coding requirements
• Collaborate with sales representatives and key account managers as the local access, fulfillment, and reimbursement expert
• Lead compliant access and fulfillment discussions with field support team members
• Use data and account management skills to proactively address access barriers
• Address critical patient access and affordability issues with urgency and accountability
• Partner with managed care colleagues on current policies and potential changes
• Conduct field-based reimbursement and access support, education, and creative problem-solving
• Build trust-based relationships with customers in assigned accounts
• Manage territory logistics, routing, and account business planning
• Maintain knowledge of market dynamics, coverage, and coding requirements
• Grow knowledge of hub and specialty distribution channels
• Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
• Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
• Execute business according to ethical, legal, and compliance standards and complete required training

Field Reimbursement Manager, Oncology – Patient Engagement & Customer Solutions

• Plan, design, build, and govern the multi-instance SAP application landscape, including ECC and S/4
• Manage multiple conveyed SAP ECC and S/4 instances supporting Day 1 separation
• Lead the TSA transition period and execute SAP instance consolidation into S/4 supporting TSA exit
• Define and contribute to ERP and enterprise application architecture aligned with business strategy and technology standards
• Design and integrate ERP systems with enterprise platforms across systems, technologies, and data environments
• Evaluate current systems and recommend improvements or new technology solutions
• Translate business requirements into scalable ERP architecture solutions with cross-functional teams
• Lead and support system integration efforts for seamless data flow and interoperability
• Ensure ERP solutions meet security, compliance, and performance standards
• Provide technical guidance and architectural direction to project teams and developers
• Identify opportunities to leverage emerging technologies for ERP and enterprise operations
• Develop and maintain ERP documentation, standards, and architectural models
• Support troubleshooting and resolution of complex integration and performance issues

Professional, ERP Architecture

• Support the design, execution, and transformation of enterprise finance data platforms
• Enable data management, analytics, and reporting capabilities across FP&A, Tax, Treasury, and Controllership
• Plan, design, implement, and support finance data platforms including SAP BW4HANA, SAP S/4 Finance, Central Finance, SAP Group Reporting, SAP SAC Planning, and SAP MDG
• Design, develop, and maintain finance data platforms, data pipelines, and data architectures
• Ensure financial data accuracy, completeness, and integrity through validation, reconciliation, and data-quality controls
• Support data-architecture and data-warehouse solution development and enhancement
• Build and deliver data pipelines, integrations, and backend data-processing systems
• Collaborate with cross-functional teams to improve data governance, standardization, and consistency
• Identify process improvements and drive automation and efficiencies in data management and reporting workflows with AI
• Ensure compliance with internal controls, regulatory requirements, and data-governance standards
• Partner with Finance, IT, and data stakeholders while operating with a high degree of independence

• Lead the Strategic Customer Solutions team within Trade and Marketing Solutions and Strategic Customer Group
• Set the vision, strategy, and execution framework for identifying customer operational barriers and developing innovative solutions
• Accelerate adoption of Johnson & Johnson Innovative Medicine therapies across sites of care, IDNs, health systems, specialty networks, and payer customers
• Lead Customer Operational Readiness Solutions, Enterprise Customer Solutions, and Digital Health Solutions
• Generate market and customer insights, develop scalable operational solutions, and enable connected care delivery models
• Embed customer operational readiness into launch planning, access strategies, and long-term growth objectives
• Define and execute the Strategic Customer Solutions vision, priorities, and operating model
• Develop enterprise customer operational readiness strategies across pre-launch, launch, and post-launch periods
• Partner with brand, market access, and account management leaders on launch readiness, customer engagement, reimbursement planning, and access strategies
• Identify emerging customer needs, healthcare delivery trends, and operational challenges for new solutions
• Lead complex cross-functional initiatives with internal functions and external stakeholders
• Represent Strategic Customer Solutions in launch readiness planning, operational readiness strategy development, and strategic account initiatives
• Influence senior leaders through data-driven recommendations, business cases, and insight generation
• Lead and develop a high-performing team with direct people management responsibility

• Execute the Early Intervention strategy and lead relationship management within the assigned geographic market
• Manage key accounts and develop and maintain relationships with hospitals, clinics, GPOs, IDNs, and HCPs
• Collaborate with the FSO to develop and implement tailored sales strategies for key accounts
• Identify new business opportunities and provide visibility to appropriate stakeholders
• Serve as the primary point of contact for administrative personnel at key accounts
• Monitor industry trends, competitor activities, and customer needs
• Monitor contract compliance and account performance and conduct routine business reviews
• Participate in or lead contract and pricing-agreement negotiations
• Ensure adherence to industry regulations, standards, and company policies
• Collaborate with FSO, Marketing, Market Access & Pricing, and other departments
• Build customer loyalty and ensure long-term partnership success
• Drive pricing and contracting, data-driven decision-making, and gross profit performance
• Coordinate and influence strategic planning with Early Intervention leadership and internal J&J business partners
• Report to the Area Sales Director

• Meet or exceed sales expectations within assigned Northern New Jersey geographies ethically and compliantly
• Call on predominantly Primary Care HCP offices and select PC targets in person and virtually
• Educate and engage healthcare professionals on clinical evidence, approved indications, and product efficacy and safety profiles
• Support on-label prescribing for appropriate patients
• Use assigned budgets to achieve territory objectives and customize customer interactions
• Maintain knowledge of local markets, practice structures, customers, and key influencers
• Share market and customer insights with internal stakeholders
• Provide input into regional resource allocation decisions
• Select and provide appropriate programs and resources for customers, practices, and systems
• Provide special education to healthcare providers through compliant programs
• Develop a local business plan with the District Manager and key stakeholders
• Capitalize on formulary approvals and other business opportunities through strategic-plan execution
• Collaborate with Neuroscience Sales Specialist-II colleagues and share best practices
• Manage accurate administrative reporting of work hours, sales calls, customer objectives, communications, synchronization, samples, and expenses
• Complete company and job-related training within required timelines

Neuroscience Sales Representative – Northern New Jersey

• Provide monthly and ad hoc resource insights and analytics to assigned functions
• Own end-to-end resource forecasting models, including supply versus demand, overtime, attrition, J&J/Flex ratios, throughput, and resource trends
• Gather requirements and lead forecasting model validation, deployment, monitoring, and control
• Translate complex analyses into executive-ready summaries, presentations, visualizations, and recommendations
• Connect analytical findings to business priorities and influence resource allocation and long-term capacity strategies
• Enable financial planning cycles, including BP, JU, NU, and monthly CF
• Partner with Finance, Functional Business Operations, Resource Decision Support, Project Managers, Planning & Portfolio Solutions, IT, and other stakeholders
• Lead capabilities including machine learning, model accuracy metrics, and manual demand monitoring and control

Director – Innovation Productivity, MedTech Surgery

Director, Innovation Productivity – MedTech Surgery

Field Reimbursement Manager – Oncology

Neuroscience Sales Representative – Johnson & Johnson Innovative Medicine

Group Product Director – Strategic Customer Solutions

Key Account Manager – Early Intervention

ERP Architect

Finance Datahub Professional

Field Reimbursement Manager, Oncology – Patient Engagement & Customer Solutions

Professional, ERP Architecture

Finance Datahub Professional

Group Product Director – Strategic Customer Solutions

Key Account Manager – Early Intervention

Neuroscience Sales Representative – Northern New Jersey

Manager, Capacity Management