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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing Merchant Advisors and sales support staff while driving client acquisition and relationship deepening through effective merchant solutions. Proficient in developing training programs and performance objectives to enhance team capabilities and ensure sustained business growth.
Highest-signal resume keywords
Leadership And ManagementMerchant Onboarding And EducationTraining Program DevelopmentPerformance ManagementClient Relationship Management
About the role
Key responsibilities & impact- Lead, manage, and provide direction to Merchant Advisors and sales support staff across an assigned geography
- Acquire new relationship clients and deepen existing relationships through merchant solutions
- Contribute to Merchant Services training programs and marketing materials
- Collaborate with Business Banking leaders to drive business opportunities through the consumer channel
- Support pre- and post-call planning to identify opportunities
- Ensure the team can effectively navigate Merchant tools and systems
- Lead merchant onboarding and education for clients
- Design and deliver job aids and workshops for end users
- Proactively work a targeted book of business for assigned regions
- Coach the team on the Merchant value proposition and consistent sales and service processes
- Maintain knowledge of competitive products and services
- Foster learning, best-practice sharing, accountability, and sustained team performance
- Manage performance, compensation, reward, and recognition programs
- Motivate and empower team members while encouraging innovation and change
- Establish work-quality standards and support career growth and staff retention
- Establish and track team performance objectives; manage and evaluate managers’ performance
- Partner with Business Banking Sales Leaders, SBA, Servicing, and Product Management to acquire, deepen, and retain client relationships
- Work with Business Banking executives to set revenue and profitability targets and develop regional business and referral opportunities
Requirements
What you’ll need- Experience, skills, and geographic location may affect placement within the pay range
- Ability to lead and manage Merchant Advisors and sales support staff
- In-depth knowledge of competitive products and services
- Ability to navigate Merchant tools and systems
- Ability to lead merchant onboarding and client education
- Ability to develop training programs, marketing materials, job aids, and workshops
- Ability to establish and track team performance objectives
- Ability to manage and evaluate managers’ performance
- Ability to partner with Business Banking Sales Leaders, SBA, Servicing, Product Management, and Business Banking executives
- Ability to develop regional new business and referral opportunities
Benefits
Comp & perks- Base salary range of $116,000.00–$216,000.00 annually
- Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
- Benefits for which the position is eligible
- Flexible options in circumstances where roles can be performed effectively in a mobile environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchant SolutionsPerformance Objectives TrackingCompetitive Product KnowledgeSales Process ManagementBusiness Development
Soft Skills
Team MotivationCoaching And MentoringCollaborationInnovation EncouragementAccountability
Tools & Technologies
Merchant ToolsSales Support Systems
Industry Keywords
Business BankingClient AcquisitionSales LeadershipRegional Business DevelopmentReferral Opportunities