Kyndryl

Learning and Development

• Partner with customers to understand business objectives, capability gaps, and learning priorities
• Recommend learning strategies and solutions supporting technical and non-technical skills development
• Facilitate the design and deployment of learning programs aligned to customer goals
• Act as the primary link between customers and internal learning pillars to enable effective delivery
• Guide learning engagements from scoping through delivery, ensuring expectations and outcomes are clear
• Review learning metrics, reports, and feedback to assess effectiveness and inform recommendations
• Collaborate with instructional designers, developers, and subject matter experts
• Stay current on learning tools, methodologies, and external trends to inform solution design

Learning Consultant

• Drive application innovation and transformation for customers across diverse industries
• Advise customers on leveraging technology to achieve business objectives
• Align business processes with technology and develop and deploy tailored solutions
• Conduct needs assessments for new applications and upgrades
• Document requirements using Business Analysis methodologies, use cases, traceability, and process flows
• Gather stakeholder requirements and translate them into functional and nonfunctional specifications
• Guide application modernization initiatives and help customers select and customize packaged solutions
• Collaborate with application architects and development staff
• Analyze requirements and plan design and implementation work within time, cost, and quality targets
• Advise customers on compatibility, hardware and operating systems, data conversion, and training requirements
• Help customers evaluate and choose among multiple applications, including packaged solutions
• Work with consultants, architects, project managers, and technical subject matter experts on transformation projects

SAP Functional Consultant

• Drive application innovation and transformation for customers across diverse industries
• Build trusted customer relationships and understand business objectives and long-term aspirations
• Advise customers on leveraging technology to achieve business outcomes
• Align processes to technology and develop and deploy bespoke solutions
• Apply application development and deployment best practices for seamless integration and optimized performance
• Conduct needs assessments for new applications and upgrades
• Document requirements using Business Analysis methodologies, use cases, traceability, and process flows
• Gather stakeholder requirements and translate them into functional and nonfunctional specifications
• Guide application modernization initiatives
• Assist customers in selecting and customizing packaged solutions
• Collaborate with application architects and development staff
• Analyze requirements and plan design and implementation work within time, cost, and quality targets
• Advise customers on hardware and operating system compatibility, data conversion, and training requirements
• Help customers evaluate and select among multiple applications, including packaged solutions

Operations

• Plan, organize, and manage senior-level meetings and events from start to finish
• Schedule meetings and reserve meeting spaces
• Order catering and plan dinners
• Develop and manage agendas and provide meeting preparation
• Draft and edit communications on executives’ behalf
• Communicate with internal and external contacts
• Create comprehensive travel packages for clients’ business travel
• Proactively discuss and project meetings for executives, staff, and external contacts
• Track client organization action items and task and initiative status
• Manage executives’ schedules and prioritize time for high-impact areas

Enterprise Ops Administration Representative

Full-stack Engineer

• Design, develop, test, deploy, and support Workday integrations across HR and enterprise systems
• Build and maintain integrations between Workday and Payroll, Benefits, IAM, Recruiting, Learning, and third-party applications
• Partner with HR, Payroll, Security, IT teams, and vendors to gather requirements and deliver integration solutions
• Troubleshoot integration issues, perform root cause analysis, and support production incident resolution
• Ensure data accuracy, security, compliance, and operational stability across employee lifecycle processes
• Support Workday releases, regulatory changes, system enhancements, and business process improvements
• Develop and maintain technical documentation, testing artifacts, and support procedures
• Drive improvements in integration reliability, monitoring, automation, and operational efficiency
• Collaborate with engineers, architects, and administrators to deliver scalable, secure, high-quality HR technology solutions

Software Engineering Technical Specialist – Workday Integrations

• Design, build, and maintain high-volume business logic running on the mainframe
• Refactor legacy code so modern cloud and mobile applications can interact with mainframe core data
• Monitor architecture and identify opportunities to optimize code and maintain or enhance mainframe performance
• Debug, troubleshoot, and analyze complex system interactions
• Extract business logic from legacy systems for migration or integration with cloud-based services
• Collaborate with a global community of experts on mainframe modernization

Senior Software Engineer – Java Backend

Platform Engineer

• Design, implement, integrate, and support enterprise integration platforms across cloud and on-premises environments
• Build reusable integration capabilities
• Develop and maintain CI/CD pipelines
• Automate deployments
• Integrate enterprise applications and middleware platforms
• Implement security controls
• Monitor platform health
• Troubleshoot production issues
• Drive platform reliability and standardization
• Recommend modernization options
• Identify new business opportunities
• Cultivate relationships with teams and stakeholders
• Collaborate with application, infrastructure, security, DevOps, and architecture teams

Platform Integration Engineer – MuleSoft Anypoint, SAP Integration

Database Administrator

• Participate in a large-scale enterprise database assessment, optimization, and modernization project
• Assess an estate of approximately 1,700 databases
• Perform discovery, inventory, and characterization of database platforms
• Analyze database versions, configurations, lifecycle status, and operational health
• Identify risks and improvement opportunities across performance, capacity, availability, backup and recovery, disaster recovery, security, monitoring, versions, and configuration
• Analyze large volumes of data to identify patterns and trends
• Define technical recommendations and action plans
• Classify and prioritize databases by risk, criticality, and remediation requirements
• Participate in remediation, modernization, rationalization, upgrades, migrations, consolidations, and cross-platform database movements
• Perform advanced database administration and troubleshooting
• Analyze complex performance and availability issues
• Design and develop scripts to automate discovery, assessment, and administration
• Contribute to standards and best practices
• Prepare technical reports and executive presentations
• Collaborate with infrastructure, application, cloud, and operations teams
• Provide technical guidance and mentoring to junior team members

• Participate in the technical assessment of an estate of approximately 1,700 databases
• Perform discovery, inventory, and characterization of database platforms
• Analyze database versions, configurations, lifecycle status, and operational health
• Identify risks and improvement opportunities related to performance, capacity, availability, backup and recovery, high availability and disaster recovery, security, monitoring, versions, obsolescence, and best-practice adherence
• Analyze large volumes of data and identify patterns and trends
• Define technical recommendations and action plans
• Classify and prioritize databases based on risk, criticality, and remediation requirements
• Participate in remediation, modernization, and rationalization initiatives
• Perform advanced database administration and troubleshooting
• Participate in upgrades, migrations, consolidations, and cross-platform database movements
• Analyze complex performance and availability issues
• Design and develop scripts to automate discovery, assessment, and administration processes
• Contribute to standards and best practices
• Prepare technical reports and executive presentations
• Collaborate with infrastructure, application, cloud, and operations teams
• Provide guidance and technical mentoring to junior team members

Senior Database Administrator

Software Engineer

• Install, configure, and maintain Datacom and DB2 environments on z/OS
• Perform database performance monitoring, tuning, capacity planning, and problem resolution
• Support database upgrades, migrations, patching, and disaster recovery activities
• Manage security, backup/recovery processes, and compliance requirements
• Automate operational procedures using JCL, REXX, and related system tools
• Troubleshoot complex database and system issues to minimize business impact
• Collaborate with application development, storage, and z/OS system programming teams
• Participate in 24x7 support and critical incident management as required
• Manage systems data and provide day-to-day solutions and security compliance for clients
• Oversee assignment queues and work with technicians to prioritize tickets
• Recommend modernization options, identify new business opportunities, and cultivate stakeholder relationships

Mainframe Datacom/DB2 System Programmer

System Administrator

• Install, configure, upgrade, and maintain IBM WebSphere Application Server for z/OS and IBM MQ environments across development, test, and production systems
• Administer MQ Queue Managers, Queue Sharing Groups, Sysplex environments, and Coupling Facility structures
• Troubleshoot WAS and MQ issues, including JVM crashes, thread dumps, application failures, queue management, and performance bottlenecks
• Monitor, tune, and optimize middleware infrastructure using OMEGAMON, RMF, MQ Explorer, Dynatrace, SYSVIEW, and BMC MainView
• Design and implement MQ clustering, workload balancing, disaster recovery, backup, recovery, and business continuity solutions
• Develop and maintain automation scripts using wsadmin (Jython), REXX, and shell scripting
• Implement and maintain security controls including SSL/TLS, JAAS, SAF integration, RACF policies, and MQ security best practices
• Participate in 24x7 on-call support, major incident management, root cause analysis, documentation, and mentoring of junior administrators
• Drive continuous service improvements and provide day-to-day solutions and security compliance for clients
• Oversee assignment queues and work directly with technicians to prioritize tickets
• Collaborate with IT professionals and clients on large-scale projects and modernization initiatives

Mainframe WAS MQ Systems Administrator

Project Manager

• Manage day-to-day data center site operations
• Govern facility assets, site infrastructure, records, documentation, and facility-related data integrity
• Oversee real estate services, construction activities, and facility management services
• Manage operating expenses, financial performance, Opex and Capex planning, and cost-saving initiatives
• Manage third-party service providers, contracts, commercial agreements, service standards, and supplier compliance
• Implement RE&F project management standards, methodologies, processes, governance frameworks, global initiatives, technologies, and best practices
• Lead continuous improvement and operational excellence efforts
• Represent RDC and Kyndryl with service partners, suppliers, customers, and external communities
• Partner with stakeholders to ensure facility operations and project delivery
• Manage facility projects from initiation through completion
• Lead building openings, closures, expansions, consolidations, and refurbishment projects
• Develop project plans, schedules, budgets, and risk mitigation strategies
• Monitor project performance and communicate progress to stakeholders
• Collaborate with territory and site leadership, Marketing, Security, Corporate Health & Safety, CIO, Human Resources, RE&F teams, contractors, and service providers
• Translate business objectives into facility and infrastructure projects
• Support workplace and operational transformation initiatives
• Conduct project close-out reviews and capture lessons learned
• Mentor and advise colleagues and project teams
• Support business continuity, resilience, risk management, safety, sustainability, and employee-experience initiatives

LATAM Real Estate Site Leader – Project Management

Human Resources

• Maintain accurate employee records in HR systems
• Process standard employment documentation
• Manage operational transactions across the employee lifecycle, from onboarding to offboarding
• Support payroll processing and resolve payroll-related issues and escalations
• Serve as the primary operational contact for assigned countries
• Manage employee and manager inquiries through MyKyndryl and HR ticketing systems
• Ensure end-to-end case resolution in line with SLAs, quality standards, and employee experience expectations
• Partner with HR Business Partners, Payroll, and Tier 2 / Tier 3 support teams
• Manage multi-country HR operations with emphasis on French operational requirements
• Identify recurring issues and drive process standardization
• Maintain and enhance internal knowledge base content

Senior Associate, HR Services

Administration

• Administer, architect, and maintain the MuleSoft Anypoint Platform ecosystem, including Runtime Manager, API Manager, Exchange, CloudHub, Runtime Fabric, and MFT solutions
• Define architecture standards, operational best practices, API governance policies, security controls, and reusable integration patterns
• Deploy, monitor, troubleshoot, and optimize MuleSoft applications across Development, QA, UAT, and Production environments
• Manage upgrades, patching, migrations, backup and recovery, disaster recovery, resiliency planning, and capacity optimization
• Collaborate with developers, enterprise architects, infrastructure teams, security teams, and business stakeholders
• Implement security and compliance standards, including SSL/TLS, certificates, authentication, authorization, and API security policies
• Drive automation, DevOps adoption, API-led connectivity, and C4E practices
• Provide 24x7 production support and participate in incident and problem management
• Create technical documentation and communicate platform strategy, roadmaps, risks, and recommendations to senior stakeholders and leadership teams
• Influence enterprise architecture decisions, establish governance and standards, optimize platform capacity and cost, and provide technical direction and mentoring

Platform Integration – MuleSoft Architect / Administrator

• Manage and coordinate end-to-end SAP Release and Transport Management activities across development, test, QA, pre-production, and production environments
• Plan and maintain release calendars, deployment schedules, transport sequencing, dependencies, and deployment readiness
• Coordinate with SAP Application Teams, SAP Basis/Platform Operations, Infrastructure Teams, and other stakeholders
• Ensure compliance with Change and Release Management processes and maintain traceability across change requests, approvals, transports, documentation, and deployments
• Manage release activities through SAP Cloud ALM, SAP Solution Manager, ChaRM, Rev-Trac, and ServiceNow
• Validate technical readiness, deployment plans, rollback procedures, and operational prerequisites
• Monitor release execution during production deployment windows
• Lead identification, escalation, and resolution of transport, deployment, and post-release issues
• Support stabilization and post-implementation verification activities
• Maintain release reporting, risk tracking, stakeholder communications, and CAB governance participation
• Drive continuous improvement, process automation, and operational efficiency
• Guide and mentor account teams on service delivery best practices
• Collaborate with Delivery Project Executives and account teams on resource allocation, tooling, procedures, security, privacy, quality policies, risks, delivery timelines, SLAs, and penalties
• Validate Service Delivery Plans and oversee parts planning, education, service documentation, and support-kit preparation
• Collect regional, geographic, and national-language-specific service needs

Learning Consultant

SAP Functional Consultant

SAP Functional Consultant

Enterprise Ops Administration Representative

Software Engineering Technical Specialist – Workday Integrations

Senior Software Engineer – Java Backend

Platform Integration Engineer – MuleSoft Anypoint, SAP Integration

Database Administrator

Senior Database Administrator

Mainframe Datacom/DB2 System Programmer

Mainframe WAS MQ Systems Administrator

LATAM Real Estate Site Leader – Project Management

Senior Associate, HR Services

Platform Integration – MuleSoft Architect / Administrator

SAP Transport and Release Manager, CICD-SOLMAN, ALM