Kyndryl

Platform Engineer

• Coordinate end-to-end release planning across Enterprise Integration platforms
• Manage the integrated release calendar and deployment schedule
• Ensure release readiness across platform, infrastructure, and application teams
• Coordinate production deployments and operational handovers
• Validate deployment prerequisites, rollback plans, and post-release verification activities
• Coordinate Change Advisory Board (CAB) activities related to platform releases
• Ensure release communications across all stakeholders
• Monitor release execution and support post-deployment stabilization
• Identify release risks and coordinate mitigation actions
• Drive continuous improvement of release management processes and deployment governance
• Orchestrate complex releases involving multiple platforms and stakeholders
• Balance operational stability with delivery speed while ensuring controlled, predictable, and high-quality production deployments

Platform Integration – CI/CD Platform Engineer

Administration

• Provide end-to-end technical coverage for SAP platforms
• Administer and support SAP ECC, S/4HANA, HANA, DB2, and SAP Cloud environments
• Perform SAP installations, upgrades, kernel patches, migrations, system copies, refreshes, backup/recovery, disaster recovery, and business continuity activities
• Monitor and optimize SAP systems through health checks, performance tuning, incident resolution, user administration, job management, and system configuration
• Manage SAP HANA database performance monitoring, troubleshooting, upgrades, patching, replication, backup, and recovery
• Support SAP Cloud IaaS/PaaS platforms and collaborate on migrations, integrations, and connectivity issues
• Administer SAP Business Technology Platform accounts, services, connectivity, integrations, monitoring, and platform issue resolution
• Support SAP Solution Manager and SAP Cloud ALM for monitoring, alerting, health checks, reporting, lifecycle management, and change governance
• Manage SAP transport and enterprise scheduling processes using Rev-Trac, IBM Tivoli Workload Scheduler, V-TOM, and Redwood
• Ensure controlled deployments, job automation, and issue resolution
• Recommend modernization options and identify new business opportunities
• Cultivate relationships with teams and stakeholders

SAP Basis, BTP Administrator

Software Engineer

• Design, build, and maintain high-volume business logic running on mainframes
• Refactor legacy code so modern cloud and mobile applications can interact with mainframe core data
• Monitor architecture and identify opportunities to optimize code and maintain or enhance mainframe performance
• Debug, troubleshoot, and analyze complex system interactions
• Extract business logic from legacy systems for migration or integration with cloud-based services
• Collaborate with a global community of mainframe modernization experts
• Progress within the software engineering job family toward senior leadership roles

Affiliate Manager

• Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
• Generate new opportunities and expand existing work into larger scopes and new capabilities
• Sell new offerings while minimizing erosion and maximizing renewals
• Own account P&L and ensure customer satisfaction, integrity, and compliance
• Build and maintain relationships with C-suite executives and top-level decision-makers
• Collaborate with sales team members throughout the prospecting-to-closing process
• Build go-to-market pipelines with partners
• Apply industry expertise and external best practices to create innovative solutions
• Identify and qualify opportunities for bespoke customer services
• Maintain account excellence and integrity
• Shape the future of account management

Customer Partner – Incentive

Customer Support

• Help customers solve problems as the face and voice of Kyndryl
• Provide technical support and customer service
• Learn and contribute on production with a client during the first month
• Provide interactive solutions through chat, email, and MS Teams
• Deliver concierge-level customer care
• Work with back-office teams to handle escalations
• Collaborate with senior co-workers and learn from their expertise
• Build experience across varied customer problems and job roles
• Develop expertise in Microsoft 365, especially Excel
• Train on a variety of platforms and pursue relevant certifications
• Explore and progress into escalation, senior, or technical roles

Customer Service Associate, German, English

Architect

• Drive application modernization and digital transformation initiatives for customers
• Act as a trusted advisor, understanding customer objectives and recommending technology solutions
• Conduct needs assessments for new applications and upgrades
• Document requirements using Business Analysis methodologies, including use cases, requirements tracing, and process flows
• Gather stakeholder requirements and translate them into functional and nonfunctional specifications
• Guide customers through application modernization and system optimization
• Assist customers in selecting and customizing packaged solutions
• Collaborate with application architects, developers, project managers, and technical subject matter experts
• Analyze requirements and plan design and implementation work within time, cost, and quality targets
• Advise customers on compatibility, hardware and operating systems, data conversion, and training requirements
• Help customers evaluate and choose among multiple applications, including packaged solutions
• Support complex transformation projects across industries

Modernization Application Architect

Proposal Manager

• Orchestrate bid team efforts from bid inception
• Gather, organize, and store mandatory documents in designated tools
• Conduct credit checks and validate customer information with the Seller
• Manage bid budgets, open account IDs, track budget usage, and send weekly budget reports
• Monitor budget status and raise alerts for excessive expenditure
• Ensure process compliance and attend release calls throughout bid stages
• Support project planning by setting milestones, planning deliverables, and tracking assignments
• Engage resources and aligned functions within and outside the Q2C organization
• Collect approvals for pricing, credit, terms and conditions, legal, and risk assessments
• Assist with compliance tests, SOX tests, and audits
• Manage process documentation and artifacts
• Prepare mandatory documents and facilitate handover for contract registration

Associate Director, Contract Proposal Management

DevOps Engineer

• Design, build, and maintain high-volume business logic running on the mainframe
• Refactor legacy code to enable cloud and mobile applications to interact with mainframe core data
• Monitor architecture and identify opportunities to optimize code and maintain or enhance mainframe performance
• Debug, troubleshoot, and analyze complex system interactions
• Extract business logic from legacy systems for migration or integration with cloud-based services
• Collaborate and share knowledge with a global community of modernization experts

DevOps Engineer, Platform

• Maintain, modernize, automate, and continuously improve critical infrastructure platforms supporting network operations, observability, identity services, and enterprise infrastructure management
• Analyze problems and technical issues, propose solutions, and test, modify, automate, and integrate systems
• Evaluate technical challenges and determine the best path forward
• Analyze business, operational, and technical requirements
• Identify technical, operational, and timeline risks early in project lifecycles
• Design, test, integrate, and automate solutions across multiple platforms
• Support application onboarding, migrations, upgrades, and platform transformations
• Integrate platforms using APIs, automation frameworks, and Infrastructure as Code principles
• Define platform roadmaps and modernization strategies
• Drive continuous improvement to enhance reliability, scalability, security, and operational efficiency
• Manage platform lifecycle activities, including upgrades, migrations, vendor support, and decommissioning
• Improve automation capabilities and reduce operational complexity
• Support compliance, audit, vulnerability remediation, and security initiatives
• Work with leadership and partner teams to align technology investments with business objectives
• Contribute to current projects while shaping the future of assigned platforms and services

Network Automation Engineer – Platform

• Own the health, modernization, automation, and continuous improvement of critical infrastructure platforms
• Analyze problems and technical issues, offer solutions, and test, modify, automate, and integrate systems
• Shape the future of platforms and services under responsibility
• Evaluate technical challenges and determine the best path forward
• Analyze business, operational, and technical requirements
• Identify technical, operational, and timeline risks early in project lifecycles
• Design, test, integrate, and automate solutions across multiple platforms
• Support application onboarding, migrations, upgrades, and platform transformations
• Contribute to platform integrations using APIs, automation frameworks, and Infrastructure as Code principles
• Define platform roadmaps and modernization strategies
• Drive continuous improvement to enhance reliability, scalability, security, and operational efficiency
• Manage platform lifecycle activities including upgrades, migrations, vendor support, and decommissioning
• Improve automation capabilities and reduce operational complexity
• Support compliance, audit, vulnerability remediation, and security initiatives
• Work with leadership and partnering teams to align technology investments with business objectives

Senior Network Automation Engineer – Platform

Security Engineer

• Implement, deploy, and maintain security solutions protecting the confidentiality, integrity, and availability of data
• Deploy cybersecurity solutions across networks, servers, systems, and hardware devices
• Ensure compliance with regulations and industry standards
• Oversee incident response, vulnerability management, and cyber threat hunting
• Execute security solutions using firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners
• Recommend system tuning and identify new security use cases
• Provide insights from customer and industry data to enhance service value
• Work alongside the Cybersecurity Architecture team to protect systems and networks from cyber threats

IA Security Leader

Customer Advisor

• Coordinate the entire pre-sales process, including quality and compliance verification and adherence to Kyndryl best practices
• Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery
• Collaborate with Customer Partners and Kyndryl Consult Partners
• Identify customer business and technical requirements and develop cross-practice solutions
• Develop profitable deals using technical and practice-specific domain knowledge
• Collaborate with internal and external stakeholders to create technical solutions and winning responses
• Communicate the technical benefits of Kyndryl capabilities to customers
• Build and nurture relationships with external alliance partners
• Develop and deliver demonstrations, proof of concepts, and prototypes
• Showcase end-to-end domain and subdomain expertise

Customer Technical Advisor

Consultant

• Own Power Platform tenant-to-tenant migration patterns for the aligned region and act as escalation authority
• Define and maintain runbooks for app and flow migration preparation, execution, validation, and remediation
• Guide environment strategy, governance, DLP considerations, and dependency mapping for wave planning
• Troubleshoot complex defects involving connection references, permissions, ownership transitions, connector behavior, and environment settings
• Coordinate with Entra Apps and Identity specialists on authentication, service principal dependencies, and consent blockers
• Provide wave risk assessments for business-critical apps and flows and define mitigation and rollback patterns
• Ensure evidence capture and sign-off artifacts are produced for migrated assets
• Maintain a known-fixes catalog and drive root-cause elimination
• Support cutovers and hypercare for Power Platform-critical business functions
• Provide reporting inputs on defect categories, remediation throughput, and quality trends

Senior Technical Consultant – Scale Specialist Lead, Power Platform – Tenant-to-Tenant

Events

• Plan, coordinate, and deliver site visits and events in person, virtually, and in hybrid formats
• Translate customer visit and event objectives into plans with defined audiences, goals, timelines, and success measures
• Manage event logistics, including vendor coordination, registration workflows, speaker support, and run of show
• Partner with account, technical, and user experience teams to align messaging before, during, and after visits or events
• Support promotion and follow-up activities to drive measurable engagement and pipeline contribution
• Track visit and event performance, capture insights, and document outcomes for future planning
• Maintain documentation, timelines, and status updates for stakeholders
• Ensure brand guidelines and customer experience standards are consistently applied

AI Innovation Lab Event Coordinator

Customer Success Manager

• Provide expert-level support and guidance on MS-Dynamics 365, Salesforce, Microsoft 365, PowerApps, SharePoint Advanced, and SiteCore
• Analyze business requirements and translate them into effective MS-Dynamics 365, Salesforce, and PowerApps solutions
• Configure and customize Maconomy modules to meet business needs
• Conduct training sessions for end-users and provide ongoing support
• Collaborate with cross-functional teams to integrate CRM solutions with other systems
• Develop and maintain documentation for CRM processes and configurations
• Troubleshoot and resolve issues related to CRM solution modules
• Analyze tickets and identify, test, and apply resolutions
• Implement components based on design documentation and functional programming specifications
• Document and unit-test implemented components for integration
• Architect solutions, test code, and deploy and build CI/CD pipelines
• Provide work estimates and guide features, functional objectives, or technologies being built