Mass General Brigham

Technical Trainer I

Mass General Brigham
Posted 10/21/2026full-timeSomerville • Massachusetts • United StatesJuniorMid-Level💰 $63,648 - $92,570 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering and maintaining digital and technical training programs, with a strong focus on curriculum design and user proficiency assessments. Proficient in adapting training methods to diverse learning styles and effectively communicating with various staff levels.

Highest-signal resume keywords
Adult Education ExperienceCurriculum DesignTraining Program DevelopmentMicrosoft Office 365Presentation Skills

About the role

Key responsibilities & impact
  • Deliver instructor-led and virtual instructor-led Digital/technical training programs for new hire staff
  • Maintain Digital/technical training programs
  • Identify training needs with the department
  • Develop training materials, lesson plans, methods, materials, and documentation
  • Deliver training to healthcare employees at all levels
  • Deliver instruction in software and other technologies
  • Assess users’ training needs and propose solutions for a diverse training population
  • Design and administer user proficiency assessments
  • Provide coaching to individual users
  • Maintain knowledge and proficiency through relevant educational forums
  • Participate in the design, development, implementation, and evaluation of training programs
  • Provide input into training curriculum development

Requirements

What you’ll need
  • Bachelor's Degree in Adult & Continuing Education or Computer Science preferred
  • Equivalent experience may be accepted in lieu of a degree
  • 2+ years of experience in adult education and/or curriculum design required
  • Demonstrated ability to learn new application software and systems
  • Strong organization, planning, presentation, and facilitation skills
  • Strong interpersonal skills to effectively communicate with both technical and non-technical staff
  • Ability to adapt to different learning styles and needs
  • Knowledge of Microsoft Office 365 and other popular office productivity solutions
  • Ability to work 1–5 days at one of 5 sites
  • Generally, trainers are on site training 2–3 days a week

Benefits

Comp & perks
  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses as applicable
  • Recognition programs
  • Reasonable accommodation for applicants with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital Training DeliveryTechnical Training ProgramsLesson Plan DevelopmentUser Proficiency AssessmentCoachingTraining Needs AssessmentSoftware InstructionCurriculum DevelopmentAdaptability to Learning StylesEducational Program Evaluation
Soft Skills
Strong Organization SkillsPlanning SkillsFacilitation SkillsInterpersonal SkillsEffective Communication
Certifications & Qualifications
Bachelor's Degree in Adult & Continuing EducationBachelor's Degree in Computer Science
Industry Keywords
Healthcare TrainingInstructor-Led TrainingVirtual Instructor-Led TrainingTraining CurriculumDiverse Training Population