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Posted: 10/20/2026Associate Director, ATC Contracting and Onboarding
Miltenyi BiotecCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the contracting and onboarding processes for Authorized Treatment Centers, with a strong focus on operational readiness for complex therapies. Proven ability to coordinate cross-functional initiatives and maintain compliance with industry standards while fostering relationships with key stakeholders.
Highest-signal resume keywords
Contract ManagementCross-Functional CoordinationMaster Services AgreementsOperational ReadinessStakeholder Engagement
About the role
Key responsibilities & impact- Lead the contracting process for Authorized Treatment Centers supporting the company’s CAR T therapy
- Coordinate end-to-end onboarding and operational readiness from initial engagement through contracting, readiness assessment, training, and authorization
- Serve as the central point of coordination between treatment centers and internal functions
- Manage ATC contracting from contract initiation through execution
- Serve as the primary business contact for treatment centers during contract development and negotiation
- Facilitate development, review, negotiation, and execution of Master Services Agreements and related contractual documents
- Coordinate internal review of treatment center contract requests across Legal, Finance, Quality, Compliance, Market Access, Patient Services, Account Management, and CAR T Operations
- Track contract status, outstanding issues, internal approvals, and treatment center actions
- Support contract templates, negotiation guidance, decision pathways, and supporting tools
- Coordinate Quality Agreements and supporting documents
- Maintain final agreements and documentation in approved company systems
- Develop and maintain site-specific onboarding plans, timelines, deliverables, dependencies, and anticipated authorization dates
- Lead cross-functional meetings with treatment centers and internal stakeholders
- Coordinate onboarding activities including accreditation verification, apheresis and cell therapy readiness, pharmacy and product receipt readiness, chain of identity and custody processes, system access, data exchange, financial workflows, patient services, product handling, training, and quality/compliance documentation
- Maintain ATC readiness checklists and supporting documentation
- Identify risks, gaps, and dependencies and coordinate timely resolution
- Prepare centers for final readiness review and coordinate internal authorization
- Support newly authorized centers through initial implementation and early operational activities
- Direct cross-functional onboarding activities across Account Management, CAR T Operations, Quality, Medical Affairs, Market Access, Legal, Information Technology, Supply Chain, Patient Services, Finance, and Compliance
- Establish ownership, milestones, decision points, and escalation pathways for each ATC
- Maintain an integrated view of contracting and onboarding progress across the ATC network
- Develop dashboards and status reports for leadership
- Facilitate governance meetings and document decisions, owners, and deadlines
- Build relationships with treatment center contracting, legal, quality, pharmacy, finance, information technology, apheresis, nursing, and cell therapy stakeholders
- Ensure clear, consistent, and timely communication with treatment centers
- Capture lessons learned and recommend process, tool, template, and training improvements
- Maintain complete and inspection-ready documentation of ATC onboarding and authorization activities
- Report to the Director, Launch Excellence – US Biomedicine
Requirements
What you’ll need- Bachelor’s degree required; advanced degree preferred
- 8 or more years of relevant experience in the pharmaceutical/biotech, healthcare, clinical research, or hospital environment
- Direct experience supporting Authorized Treatment Center activation or operational readiness for a commercial cell therapy, gene therapy, or other complex specialty therapy
- Experience coordinating cross functional initiatives involving Quality, Medical Affairs, Market Access, Legal, Information Technology, Supply Chain, and Patient Services
- Experience facilitating Master Services Agreements, Quality Agreements, or comparable agreements with healthcare institutions or external partners
- Strong understanding of treatment center operations, including cell therapy or stem cell transplant programs, apheresis, pharmacy, institutional quality requirements, and FACT accreditation
- Experience identifying operational risks, tracking complex deliverables, and driving activities to completion across multiple stakeholders
- Demonstrated ability to manage relationships with academic medical centers and other complex healthcare institutions
- Strong program management, communication, negotiation, and stakeholder engagement skills
- Ability to influence and drive accountability without direct reporting authority
- Ability to manage multiple centers and priorities in a fast paced launch environment
- Ability to travel to treatment centers and company meetings as needed
- Strategic-commercial acumen
- Strong executive communication skills
- High accountability and ownership mindset
- Operational agility in patient-critical environments
- Advanced problem-solving and risk management capability
- Ability to balance hands-on execution with strategic planning
- Must have a home office environment, which is temperature controlled
- Must be mobile to visit customer sites
- Must be able to occasionally lift and/or move up to 50 pounds
- Must be able to handle more than one task at a time and work at a rapid pace while maintaining attention to detail
Benefits
Comp & perks- Performance-based incentives
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) plan
- Potential bonuses, commissions, or car allowance for eligible positions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract NegotiationQuality AgreementsCell Therapy OperationsApheresis ProcessesRisk ManagementProgram ManagementData ExchangeCompliance DocumentationDashboard DevelopmentOnboarding Planning
Soft Skills
Communication SkillsNegotiation SkillsRelationship ManagementProblem-SolvingAccountability
Industry Keywords
PharmaceuticalBiotechHealthcareClinical ResearchSpecialty TherapyFACT AccreditationPatient ServicesMarket AccessMedical AffairsSupply Chain