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Posted: 10/20/2026Director, Utility Field Services
Shermco IndustriesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in operations leadership within electrical services, focusing on safety, quality, and financial performance. Proven ability to manage multi-location teams, develop budgets, and drive compliance with regulatory requirements.
Highest-signal resume keywords
Operations LeadershipP&L ResponsibilityRelay Protection And ControlsBusiness DevelopmentSafety Leadership
About the role
Key responsibilities & impact- Lead day-to-day Protection & Controls operations across multiple branches and service locations in the United States and Canada
- Translate strategy, budget, and operating priorities into plans, accountabilities, and execution rhythms
- Lead General Managers and Area Managers, including hiring, onboarding, coaching, development, succession planning, and performance management
- Own execution for safety, quality, labor utilization, productivity, project delivery, customer service, and financial performance
- Monitor and act on labor, revenue, gross margin, utilization, backlog, forecast accuracy, and project performance KPIs
- Lead operating forecasts and develop annual budget, workforce, equipment, and capacity plans
- Ensure staffing and resource deployment across locations
- Drive compliance with safe work practices, field audits, near-miss reporting, corrective actions, and regulatory requirements
- Promote consistent work methods, technical quality, documentation, and accountability
- Maintain workforce, equipment, processes, and technical capability for relay testing, protection and controls, commissioning, and substation work
- Support technician qualification, evaluator signoff, training, career progression, and leadership development
- Maintain customer relationships, participate in account planning and major proposals, and resolve operational or service issues
- Coordinate with Business Development, Engineering, Safety, Finance, Human Resources, Fleet, Procurement, and other operating groups
- Implement process, reporting, and technology improvements
- Support expansion into adjacent services and emerging markets, including apparatus testing and battery energy storage system testing and commissioning
Requirements
What you’ll need- Bachelor’s degree in business, engineering, construction management, or a related field; equivalent operations leadership experience will be considered
- 15+ years of progressive field services experience, ideally in electrical services, utility services, field operations, construction, testing, commissioning, or a related technical services environment
- 5+ years of experience in a multi-location operations leadership role
- Experience leading managers who have direct reports and demonstrated ability to coach, mentor, and develop operating leaders
- Demonstrated P&L responsibility for an electrical or technical services business of approximately $40 million or greater
- Working knowledge of relay protection and controls, electrical testing, commissioning, utility substations, or closely related services is strongly preferred
- Demonstrated ability to manage labor, revenue, margin, utilization, backlog, forecasts, budgets, and project performance
- Experience with business development, major customers, proposals, contracts, and customer issue resolution
- Strong safety leadership and understanding of applicable electrical, field-service, and employment requirements
- Strong analytical judgment and ability to turn operating and financial data into timely actions
- Excellent leadership, communication, collaboration, and interpersonal skills
- Ability to travel regularly among operating locations and customer sites
- Ability to work effectively under pressure, manage competing priorities, and meet deadlines
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget DevelopmentProject Performance ManagementElectrical TestingCommissioningField Operations ManagementKPI MonitoringLabor UtilizationTechnical Capability MaintenanceCustomer Relationship ManagementProcess Improvement
Soft Skills
LeadershipCoachingCommunicationCollaborationAnalytical Judgment
Industry Keywords
Electrical ServicesUtility ServicesField ServicesConstruction ManagementTechnical ServicesSafety ComplianceSubstation WorkEmerging MarketsBattery Energy StorageAccount Planning