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Posted: 10/9/2026Customer & Marketing Graduate
Ocado RetailCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer acquisition, engagement, and retention initiatives, with a strong analytical approach to translating data into actionable insights. Proficient in managing end-to-end marketing campaigns and collaborating across departments to enhance brand presence and customer experience.
Highest-signal resume keywords
Customer Acquisition InitiativesEmail Campaign ManagementData-Driven AnalysisCross-Department CollaborationRetail Technology Passion
About the role
Key responsibilities & impact- Participate in six-month rotations across customer and marketing functions
- Develop customer acquisition, engagement, and retention initiatives
- Own weekly and monthly email campaigns end-to-end within CRM
- Support end-to-end brand marketing campaigns across media, creative, and post-campaign analysis
- Assist with customer campaigns through project management and cross-department collaboration
- Support PR and external communications, LinkedIn strategy, and internal communications
- Plan, brief, schedule, and report on daily organic social posts
- Support scaling the digital marketing strategy across affiliates, influencers, print, M&S, partnerships, and innovation
- Gain broader business exposure through cross-functional rotations
- Turn fresh ideas and customer insights into campaigns for Ocado Retail customers
Requirements
What you’ll need- 2:2 degree or higher from a UK accredited University
- Legal right to work in the United Kingdom upon scheme commencement and for the duration of the scheme
- Curiosity about customers and interest in understanding shopper behavior
- Passion for retail technology and e-commerce
- Analytical and data-driven approach
- Ability to translate raw numbers into actionable business insights
- Creative team-player mindset
- Adaptability and proactivity in a fast-paced environment
- Excellent communication and ability to build strong connections with diverse teams and stakeholders
Benefits
Comp & perks- Private medical insurance with option to add your family
- Digital GP appointments
- Market-leading family policies
- Mental health support
- Discounted gym memberships
- Dental insurance
- Annual bonus scheme split between personal and business objectives
- Recognition with reward platform
- Up to 7% matched pension contributions
- 15% Ocado discount
- 20% M&S discount
- Free breakfast every day in the office
- Electric vehicle leasing scheme
- Free shuttle bus from Hatfield station to the office
- Hybrid working
- 26 days holiday plus 8 flexible bank holidays
- Options to buy extra holiday
- 2 weeks work from anywhere
- Lifestyle break opportunities
- Cross-functional rotations and broader business exposure
- Professional learning from industry professionals
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ManagementProject ManagementData AnalysisMarketing StrategySocial Media Planning
Soft Skills
Excellent CommunicationCreative Team PlayerAdaptabilityProactivity
Tools & Technologies
CRM SystemsEmail Marketing ToolsSocial Media Platforms
Industry Keywords
E-CommerceRetail TechnologyCustomer InsightsBrand MarketingPublic Relations