OpenAI

Full-stack Engineer

• Architect and build purchasing experiences end to end, from frontend interactions through product APIs and backend integrations
• Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights
• Develop shared checkout components and monetization capabilities for new products, pricing models, offers, and distribution channels
• Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results
• Lead initiatives from exploration and prototyping through implementation, rollout, and ongoing operation
• Shape frontend and product API architecture while balancing immediate delivery with maintainability and reuse
• Collaborate across engineering teams and business functions to turn complex requirements into effective customer experiences
• Provide technical leadership through hands-on development, design reviews, and mentorship

Full Stack Staff Software Engineer, Consumer Monetization

• Extend billing capabilities and improve integrations and state consistency across systems
• Orchestrate purchases, renewals, plan changes, cancellations, and recovery
• Expand payment capabilities through processor integrations, routing, and broader payment-method coverage
• Integrate risk and integrity controls into purchasing flows
• Architect and build shared services and APIs for billing, subscriptions, and payments
• Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores
• Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation
• Improve payment success and resilience through processor integrations, routing, and recovery strategies
• Build testing, observability, and operational tooling
• Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation
• Partner with Product, Finance, Operations, and engineering teams
• Provide technical leadership through hands-on development, design reviews, and mentorship
• Set technical direction and connect architecture decisions to customer and business outcomes

Staff Software Engineer, Payments & Billing, Consumer Monetization

Risk

• Lead development of applied AI risk standards for mental health, youth safety, age assurance, efficacy, reliability, and privacy-related risks
• Define standards focused on evaluations and assessments with technical and policy teams
• Translate research, internal policies, and evaluation methods into test methods, assessment criteria, and standards
• Bring emerging requirements into internal planning and clarify implications for evaluations, controls, and assurance
• Collaborate with technical and GRC partners on assessor competence, independence, conflicts of interest, evidence access, and reporting
• Contribute to frontier risk-management and independent-assessment standards
• Lead standards-body workstreams, negotiate proposals, and coordinate internal input
• Contribute to ISO/IEC, INCITS, NIST consortium, and cross-industry work
• Maintain approvals, negotiating positions, contribution records, and implementation handoffs
• Support the AI Standards and Global Assurance Lead on frontier AI assurance

Applied Risk Standards Specialist

Operations

• Develop country strategies, plans, priorities and forecasts for key European markets
• Translate company strategy into practical local action
• Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization
• Identify market expansion opportunities and build scalable launch frameworks
• Determine where products and go-to-market should adapt for local markets
• Drive initiatives from diagnosis and prioritization through delivery, measurement and iteration
• Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes
• Represent European market and customer perspectives in global roadmaps and decisions
• Define success metrics and determine when successful local approaches should be replicated
• Operate as an individual contributor with a primary focus on Consumer and adjacent B2B impact

Strategy & Operations Lead

Procurement

• Build and lead the Sourcing Enablement & Delivery organization
• Hire and develop managers, coach performance, build succession and leadership depth, and hold leaders accountable
• Own sourcing enablement and delivery operations, including service commitments and quality standards
• Match support to deal complexity and risk and improve services using internal customer feedback
• Lead the sourcing operating rhythm by integrating demand, priorities, capacity, workload, and performance data
• Work with category leaders to make tradeoffs, resolve dependencies, and follow through on commitments
• Provide inputs to Procurement-wide planning and functional business reviews
• Strengthen contracting with Legal and Procurement Operations/COE through contract lifecycle management, approved templates, and negotiation playbooks
• Define responsibilities, decision rights, handoffs, escalation paths, prioritization, resource allocation, and delivery issue resolution
• Bring sourcing into business decisions earlier by connecting demand, supplier activity, and renewals with Sourcing teams
• Build and prove AI-enabled sourcing and contracting workflows connected to ChatGPT and trusted enterprise systems
• Partner with Finance Enterprise Technology, Legal, Security, and Operations on technical delivery, controls, support, access restrictions, and contractual commitments
• Define Procurement’s commercial-enablement approach with GTM, Partnerships, Legal, and Compliance
• Lead Procurement’s analysis, coordination, and follow-through for approved commercial programs
• Help define goals and success measures for Procurement’s contribution to OpenAI adoption and commercial growth
• Bring procurement-buyer expertise into GTM through buyer insights, use cases, demonstrations, industry content, and customer conversations
• Drive OpenAI adoption across the procurement industry with Sourcing leadership, partners, and GTM
• Partner with Legal and Compliance on business-integrity and confidentiality safeguards, disclosures, recusals, and independent decision-making arrangements
• Manage Sourcing Delivery and Contract Management leaders while reporting to the Head of Strategic Sourcing

Head of Sourcing Enablement – Delivery

• Develop country strategies, plans, priorities and forecasts for key European markets
• Translate company strategy into practical local action
• Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization
• Identify market expansion opportunities and build scalable launch frameworks
• Determine where products and go-to-market should adapt for local markets
• Drive initiatives from diagnosis and prioritization through delivery, measurement and iteration
• Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes
• Represent European market and customer perspectives in global roadmaps and decisions
• Define success metrics and determine when successful local approaches should be replicated
• Focus primarily on Consumer, with opportunities to create adjacent impact across B2B
• Work deeply in priority markets while building approaches scalable across EMEA

Fraud Investigator

• Investigate potential scams and fraud involving OpenAI products, including complex or coordinated activity
• Document clear, defensible findings
• Assess urgent and ambiguous cases
• Distinguish substantiated abuse from legitimate use
• Recommend proportionate responses
• Communicate findings, uncertainty, and recommendations to leadership and cross-functional partners
• Work with colleagues across the company to improve responses to emerging scams and fraud

Abuse Investigator – Scams & Fraud

Software Engineer

• Lead and grow a team of Forward Deployed Engineers delivering production systems with frontier models
• Own end-to-end delivery outcomes through clarity, speed, coordination, and technical quality
• Codify effective practices into tools, playbooks, and roadmap inputs
• Raise early indicators related to product behavior, customer environments, or delivery practices
• Use judgment to distinguish what requires action
• Set a high performance bar and support team members’ growth through direct, actionable feedback
• Define staffing and support models for scalable field teams
• Partner with Product, Research, Sales, and GTM to inform roadmap priorities, drive exploration, and support safe deployment at scale
• Travel up to 25%

Manager, Forward Deployed Engineering

Financial Planning and Analysis

• Define how OpenAI delivers complex systems to customers
• Own how customer systems are built, shipped, and adopted
• Translate business outcomes into technical plans
• Run day-to-day execution across FDEs, Researchers, and Customer Engineers
• Partner with customer teams to ensure delivery supports their goals
• Focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors
• Embed with customers to map workflows and success criteria
• Ensure components ship on time
• Lead readiness, onboarding, adoption, and change management
• Track progress and manage dependencies
• Make sequencing decisions and drive 0→1 prototypes through MVP and scale
• Share field insights with Product and Research to guide roadmaps and priorities
• Own technical delivery plans for multiple interdependent work streams, including milestones, dependencies, and acceptance criteria
• Drive delivery across OpenAI FDE and customer teams and protect the critical path
• Shape tools and integrations and translate requirements into delivery plans
• Partner with Product and Research to align platform and research work streams with deployment goals
• Codify solution patterns and evaluations and package field signals to improve products and models
• Set impact hypotheses, baselines, and KPIs; measure pre- and post-deployment results and report to executive sponsors
• Shape how OpenAI engages Financial Services customers

Deployment Lead, Financial Services

Engineer

• Own rack power architecture and requirements for high-power AI supercomputing systems
• Drive design and supplier development of power shelves, rectifiers, PSUs, PMCs, busbars, connectors, and protection circuits
• Review electrical designs and control behavior and evaluate performance, cost, reliability, and availability trade-offs
• Define and execute component, shelf, and rack qualification plans
• Partner with firmware and software teams to define and validate PMC functionality, telemetry, alarms, power sequencing, power capping, and fault handling
• Characterize rack power under representative AI workloads and translate demand into design margins, protection settings, energy-storage needs, and deployment requirements
• Establish fleet rack power health metrics and analyze telemetry, event logs, and failure trends
• Lead lab and fleet debugging across power hardware, firmware, and system interfaces
• Reproduce failures, identify root causes with suppliers, validate corrective actions, and improve designs and qualification tests
• Collaborate with electrical, mechanical, thermal, firmware, manufacturing, reliability, and data center teams through prototype builds, qualification, production, and deployment
• Drive supplier test reviews, manufacturing test coverage, and closure of power-related issues
• Evaluate emerging rack power technologies, including higher-voltage DC distribution and battery or supercapacitor energy storage
• Partner with suppliers and safety and compliance teams to qualify solutions and address product requirements

Rack Power Engineer

Communications

• Own recurring communications programs explaining research and product priorities, progress, and milestones
• Lead communications for defined projects and initiatives, including planning, input gathering, drafting, review coordination, and delivery
• Translate complex technical and research concepts into accurate, accessible employee communications
• Build relationships with researchers, product managers, engineers, and cross-functional partners
• Write and edit leadership and organizational updates, Slack posts, FAQs, explainers, and All Hands materials
• Develop demos, research deep dives, and Q&A sessions, including content shaping and speaker preparation
• Maintain and improve editorial planning, templates, review processes, and shared communications resources
• Use employee questions and feedback to identify understanding gaps and improve communications
• Partner with the manager on major announcements and organizational changes, owning workstreams and flagging sensitive issues, dependencies, and decisions

Internal Communications, Research and Product

Head of Department

• Lead ETX’s global growth across Helpdesk, Systems Operations, Logistics, and AV
• Establish shared strategy and accountability for employee outcomes
• Elevate employee experience through research and design
• Direct investment to simplify user journeys, remove unnecessary effort, and amplify employee capabilities
• Accelerate agent-led and customer-zero work as AI capabilities advance
• Challenge workflows and extend what agents can own end to end
• Evolve the operating model to deliver measurable amplification
• Develop leaders and strengthen teams
• Scale global services with commitments to reliability, security, responsiveness, and effective controls
• Measure performance through employee effort, service quality, and time to resolution
• Shape priorities and investment with company leadership
• Accelerate cross-functional execution, adoption, and measurable improvements
• Translate employee friction into lasting improvements in policy, service design, and ownership
• Ensure ETX restores productivity, communicates with empathy, and addresses recurring failures

Head of Employee Tech – Experience

Events

• Set OpenAI’s global events strategy and focus investment on the most important experiences
• Partner with executives on event priorities, programming, and participation in key moments
• Create flagship gatherings and original formats bringing products, ideas, and communities together
• Collaborate across Brand, Creative, Product, Research, and Communications on cohesive attendee experiences
• Lead and develop a global events and production team
• Help regional teams adapt experiences for their markets
• Own budgets, agencies, vendors, and complex production with Finance, Procurement, Legal, and Security
• Oversee in-house production for town halls, webinars, and film projects
• Partner with Revenue Marketing, Field Marketing, and developer teams on audience goals and follow-through
• Connect live, digital, and hybrid events to engagement beyond the room
• Define success across product understanding, adoption, community, customer relationships, brand, and business results
• Use feedback and AI to improve future experiences

Global Head of Events

• Support day-to-day internal communications for the Enterprise & Growth portfolio
• Support product, partnership, leadership, and organizational announcements
• Help plan and execute internal events, including All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings
• Support logistics and execution for company-wide customer storytelling programs
• Bring customer insights, examples, and impact stories to employees
• Monitor high-traffic Slack channels and employee feedback signals to identify questions, information gaps, and opportunities to improve clarity or connection
• Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines
• Contribute to broader Internal Communications priorities as needed

Internal Communications, Enterprise & Growth

Program Manager

• Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and embedded auditing
• Define assessment questions, scope, access, timelines, and deliverables with researchers and external partners
• Build and manage strategic research partnerships with third-party evaluators, academic labs, and independent experts
• Bring external findings to safety decision-makers and translate them into actionable recommendations for safeguards, deployment, product, and policy
• Track follow-up actions and ensure partners understand how their input was considered
• Partner with research, product, policy, and communications teams to explain evidence behind OpenAI’s safety approach
• Translate complex technical results into accurate, accessible communication for expert and public audiences
• Lead public transparency programs, including system cards, third-party assessment summaries, and significant-finding updates
• Develop approaches for sharing methods, results, and limitations while protecting privacy, security, and sensitive information
• Create channels for researchers and civil society to ask questions and provide feedback
• Own program goals, milestones, dependencies, and risks across assessment and transparency work
• Keep internal and external stakeholders informed and resolve execution obstacles

Full Stack Staff Software Engineer, Consumer Monetization

Staff Software Engineer, Payments & Billing, Consumer Monetization

Applied Risk Standards Specialist

Strategy & Operations Lead

Head of Sourcing Enablement – Delivery

Strategy & Operations Lead

Abuse Investigator – Scams & Fraud

Manager, Forward Deployed Engineering

Deployment Lead, Financial Services

Rack Power Engineer

Internal Communications, Research and Product

Head of Employee Tech – Experience

Global Head of Events

Internal Communications, Enterprise & Growth

Research Program Manager – Frontier Assurance