Phoenix Software Limited

Sales Support

Phoenix Software Limited
Posted 10/21/2026full-timePocklington • United KingdomMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities with a focus on sales processes, customer relationship management, and adherence to ISO guidelines. Proficient in using CRM systems and Microsoft Office tools to manage sales orders and client communications effectively.

Highest-signal resume keywords
Sales Administration ExperienceCRM System ProficiencyMicrosoft Office Suite KnowledgeExcellent Communication SkillsBaseline Personal Security Standard (BPSS) Compliance

About the role

Key responsibilities & impact
  • Raise sales orders using the company sales tool while following process and ISO guidelines
  • Liaise with customers and suppliers by telephone, Teams and email
  • Confirm software prices, handle queries and communicate latest deals
  • Check confirmation orders and ensure all aspects of the sales process are followed
  • Update purchases and quotes on the sales system accurately and within agreed timelines
  • Use the internal CRM system to create deal registrations and update opportunities
  • Provide cover for Account Managers and other Sales Administration Team members
  • Assist with managing client relationships to secure and retain customer business on behalf of Sales Account Managers

Requirements

What you’ll need
  • Prior experience in an administrative role; Sales Administration experience would be beneficial
  • Good knowledge of Microsoft Word, Excel, Outlook and Teams
  • Excellent communication skills
  • Ability to prioritise work under pressure
  • Ability to work without supervision and use initiative to meet deadlines
  • Commitment to see a job through to a successful conclusion
  • Must successfully pass a Baseline Personal Security Standard (BPSS) check; employment offers are conditional on passing

Benefits

Comp & perks
  • Encouragement, support and skill development
  • Hybrid working arrangement
  • Employee benefits are available via the employer's benefits offering (details linked in the posting)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Order ProcessingDeal RegistrationQuote ManagementISO Guidelines AdherenceData Entry Accuracy
Soft Skills
Ability To Prioritize WorkInitiativeCommitment To Successful Completion
Tools & Technologies
CRM SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams
Certifications & Qualifications
Baseline Personal Security Standard (BPSS)
Industry Keywords
Sales ProcessCustomer Relationship ManagementAdministrative RoleClient RelationshipsSales Administration