PlanHub

Lifecycle Marketing Manager

PlanHub
Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $105,000 - $120,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lifecycle marketing and CRM, with a strong focus on HubSpot workflows, email program management, and data-driven decision-making. Proven ability to analyze user behavior and optimize communication strategies to enhance user engagement and retention.

Highest-signal resume keywords
Lifecycle MarketingHubSpot WorkflowsCohort AnalysisEmail Program ManagementBehavioral Program Development

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Define user lifecycle journeys, activation milestones, and progression criteria for general contractors, subcontractors, and suppliers
  • Design, build, and optimize HubSpot workflows for onboarding, activation, plan upgrades, retention, and win-back
  • Own lifecycle messaging, copy, cadence, and campaign execution
  • Partner with Product Marketing and Design on positioning and creative
  • Segment and personalize communications by trade, geography, behavior, and plan
  • Plan and manage communications across email, in-app messaging, and other effective channels
  • Run experiments with hypotheses, success measures, and comparison groups
  • Measure activation, repeat usage, retention, and upgrades
  • Build and maintain lifecycle reporting, including cohort and funnel analysis
  • Communicate findings to Marketing, Product, and leadership
  • Lead lifecycle requirements for the planned email platform and user-profile migration
  • Partner with Marketing Operations, Product, and Engineering on event definitions, consent and suppression needs, vendor evaluation, and launch validation
  • Monitor email engagement, deliverability, and suppression practices
  • Audit existing lifecycle programs, workflows, and data availability during the first 90 days
  • Launch or improve activation programs for general contractor and subcontractor users
  • Establish a lifecycle dashboard with activation definitions and baseline cohort reporting
  • Deliver a lifecycle requirements document for the planned migration

Requirements

What you’ll need
  • Five or more years of experience in lifecycle marketing, CRM, or marketing automation
  • Ideally experience in a marketplace, product-led, or SaaS business with a high-volume user base
  • Deep, hands-on HubSpot experience, including workflows, lists, properties, segmentation, and the underlying data model
  • Strong analytical skills, including cohort and funnel analysis, experiment design, and experience using SQL or a business intelligence tool
  • Experience running high-volume email programs, including campaigns and automated sends, with examples of tests run and results improved
  • Experience building behavioral and event-triggered programs
  • Record of setting lifecycle strategy and personally building, launching, and optimizing programs
  • Strong copywriting skills and ability to turn product value into clear, relevant customer communications
  • Working knowledge of email deliverability, consent management, suppression practices, and compliance requirements
  • Clear communication and ability to work effectively with Marketing Operations, Product Marketing, Product, Engineering, Sales, and Customer Success
  • Experience with a customer data platform (CDP)
  • Experience with Braze, Iterable, Klaviyo, or a similar orchestration platform
  • Experience supporting an email platform migration or implementing new behavioral data and messaging capabilities
  • Background in B2B marketplaces, construction, or SMB customers
  • Knowledge of email deliverability and compliance requirements
  • Candidates must be authorized to work in the United States
  • PlanHub is unable to sponsor visas or support employment outside the United States

Benefits

Comp & perks
  • An awesome culture where you will be empowered, make an impact, and learn a ton
  • Remote friendly
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Open time-off policy
  • 401(k) plan with a company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Lifecycle StrategySQLExperiment DesignData AnalysisCopywritingEmail DeliverabilitySegmentationEvent-Triggered ProgramsMarketing AutomationUser Engagement Measurement
Soft Skills
Clear CommunicationCollaborationAnalytical ThinkingProblem-SolvingCreativity
Tools & Technologies
HubSpotCustomer Data Platform (CDP)BrazeIterableKlaviyo
Industry Keywords
B2B MarketplacesSaaSConstructionCompliance RequirementsHigh-Volume User Base