Presbyterian Healthcare Services

Manager – ENT Clinic

Presbyterian Healthcare Services
Posted 10/19/2026full-timeAlbuquerque • New Mexico • United StatesMid-LevelSenior💰 $81,432 - $138,611 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinic operations management, including staff recruitment, training, and performance evaluation, while ensuring regulatory compliance and financial performance. Proven ability to enhance patient experience and operational efficiency through effective workflow development and team collaboration.

Highest-signal resume keywords
Clinic Operations ManagementStaff Recruitment And TrainingRegulatory ComplianceBudget ManagementPatient Experience Enhancement

About the role

Key responsibilities & impact
  • Direct and oversee daily ENT clinic operations
  • Coordinate and manage clinic workflow activities and staff
  • Ensure efficient patient flow and exceptional service delivery
  • Develop and implement workflows to promote productivity, quality, and patient satisfaction
  • Monitor clinic performance metrics and implement improvement strategies
  • Ensure adequate staffing, scheduling, and resource allocation
  • Collaborate with providers and leadership to optimize clinic capacity and access
  • Recruit, hire, train, coach, and evaluate clinic staff
  • Foster a positive, collaborative, and accountable work environment
  • Conduct performance evaluations and support ongoing professional development
  • Address employee relations concerns and facilitate resolution of workplace issues
  • Promote employee engagement and retention initiatives
  • Monitor budgets, expenses, and resource utilization
  • Identify opportunities to improve operational efficiency and financial performance
  • Ensure accurate charge capture, documentation, and revenue cycle practices
  • Participate in strategic planning, growth initiatives, and service line development
  • Oversee patient experience, financial performance, quality initiatives, and regulatory compliance
  • Partner with physicians, advanced practice providers, and organizational leadership to deliver high-quality, patient-centered care

Requirements

What you’ll need
  • Associate degree required in nursing, business administration or related field, or three (3) years experience in lieu of degree required
  • Four (4) years of relevant experience required
  • Previous clinical leadership experience preferred
  • Strong understanding of physician practice operations and ambulatory healthcare delivery
  • Strong leadership, coaching, and team-building skills required
  • Ability to recruit, hire, train, coach, and evaluate clinic staff
  • Knowledge of budgets, expenses, resource utilization, charge capture, documentation, and revenue cycle practices
  • Ability to work days shift
  • Must meet applicable regulatory compliance requirements

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Group term life insurance
  • Optional voluntary benefits
  • Employee Wellness rewards program
  • Gift cards and more through wellness activities
  • Professional development support
  • Smoke-free campuses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Charge CaptureDocumentationRevenue Cycle PracticesPerformance Metrics MonitoringWorkflow Development
Soft Skills
LeadershipCoachingTeam-BuildingEmployee EngagementConflict Resolution
Certifications & Qualifications
Associate Degree In NursingAssociate Degree In Business Administration
Industry Keywords
Ambulatory Healthcare DeliveryClinical LeadershipOperational EfficiencyPatient-Centered CareHealthcare Compliance