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Administration Assistant, Eating Disorder Service, Day Program
SalvoConnect Barwon South WestCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and secretarial skills, including proficiency in managing appointments, maintaining client information, and supporting billing processes. Familiarity with clinical systems and a commitment to confidentiality and professional communication are essential.
Highest-signal resume keywords
Certificate In Secretarial StudiesExcellent Keyboard SkillsOrganised Administration SkillsExperience In Human ServicesKnowledge Of Medical Terminology
About the role
Key responsibilities & impact- Provide reception, secretarial and administrative support
- Answer phones and welcome consumers
- Manage appointments and diaries
- Prepare correspondence
- Maintain client information accurately
- Enter data into clinical and administrative systems including TCM, BOSSnet, Rapid and IPM
- Support MBS billing
- Manage patient information securely in line with the Health Records Act, Barwon Health policies and privacy requirements
- Support the Eating Disorder Day Program, consumers, families and clinical team
- Work within a multidisciplinary Mental Health, Drugs & Alcohol Services team
Requirements
What you’ll need- Year 12 or equivalent, plus a Certificate or higher in Secretarial and/or Business Studies
- Excellent keyboard skills
- Confidence using office systems and equipment
- Organised and professional administration skills
- Courteous communication with consumers, families and staff
- Ability to handle patient information with care and confidentiality
- Satisfactory Police Record Check
- Immunisation Status Clearance
- Working with Children Check, if applicable
- Resume and tailored cover letter required
- Experience in a human services setting is desirable
- Familiarity with medical terminology is desirable
- Knowledge of databases such as TCM, BOSSnet, Rapid or IPM is desirable; training is provided
Benefits
Comp & perks- Excellent working conditions and a strong sense of job satisfaction
- Vibrant staff wellbeing program
- Access to a 24/7 Employee Assistance Program
- Extensive professional development opportunities
- Attractive salary packaging benefits
- Living expenses capped at $9,010
- Meals and entertainment capped at $2,650
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAppointment ManagementClient Information MaintenanceMBS Billing SupportUse Of Office Systems
Soft Skills
Courteous CommunicationProfessionalismOrganisational Skills
Tools & Technologies
TCMBOSSnetRapidIPM
Certifications & Qualifications
Year 12 Or EquivalentSatisfactory Police Record CheckImmunisation Status ClearanceWorking With Children Check
Industry Keywords
Mental Health ServicesDrugs And Alcohol ServicesHealth Records ActPrivacy Requirements