Savvy Talent

Account Manager

Savvy Talent
Posted 10/22/2026full-timeVancouver • CanadaMid-LevelSenior💰 CA$70,000 - CA$77,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client services and account management within influencer marketing, with a strong focus on campaign strategy, creator management, and customer success. Proficient in utilizing CRM tools like HubSpot to manage outreach and account notes while driving retention and revenue growth.

Highest-signal resume keywords
Client Services ExperienceInfluencer Marketing StrategyHubSpot CRM ProficiencyCreator ManagementCampaign Strategy Consulting

About the role

Key responsibilities & impact
  • Act as the strategic partner for brands seeking to find, hire and pay social media content creators directly
  • Own a book of about 200 brands on paid subscription plans, managing outreach, cadences and account notes in HubSpot
  • Onboard new brands and help them achieve their first successful creator hire quickly
  • Teach brands to use platform hiring tools, including creator search and filtering, profile evaluation, campaign posting, applicant review and package purchasing
  • Consult on influencer marketing strategy, campaign goals, platform and creator tier selection, launch and always-on content balance, and success measurement
  • Advise on creator selection, briefs, content formats, pricing, usage rights and timing
  • Convert one-off orders into repeat programs using campaign plans, content calendars and creator rosters
  • Run check-ins and results reviews, identify what worked and establish the next campaign
  • Monitor usage and spend alerts to identify at-risk accounts and intervene early
  • Create scalable enablement such as playbooks, brief templates, webinars, help-center content and product or email nudges
  • Identify Enterprise opportunities and refer them to sales, including upgrade and expansion opportunities
  • Bring customer feedback to product and marketing

Requirements

What you’ll need
  • 3+ years in client services, account management or campaign strategy at an influencer marketing, social, creative or performance marketing agency, or at a creator marketing or ad platform
  • Hands-on experience sourcing, briefing and managing creators for brand or UGC campaigns
  • Customer success fundamentals: managing a book of business and outreach cadences in a CRM such as HubSpot
  • Ability to consult on campaign structure, budgets and marketing strategy so clients invest more with confidence
  • Comfort owning retention and revenue growth targets with commission tied to results
  • A teacher’s instinct: you can show a customer what good looks like and make it repeatable
  • Organization to manage many accounts at once while building resources that scale
  • Excellent written and verbal English
  • Preferred: Customer success experience at a SaaS company or marketplace
  • Preferred: Knowledge of TikTok, Instagram and YouTube creator pricing and performance benchmarks
  • Preferred: E-commerce or DTC brand experience
  • Preferred: Experience creating training content or running webinars
  • Preferred: Paid media or ad platform account management experience focused on growing client spend
  • Preferred: Startup, builder mindset and comfort identifying automation or process improvements

Benefits

Comp & perks
  • Commission on the total creator spend across your book of business
  • $100,000 to $110,000 CAD OTE
  • Eligible for spiffs (ad hoc bonuses) for finding Enterprise opportunities
  • Yearly performance and compensation reviews with opportunities for raises
  • 3 weeks of vacation
  • Statutory holidays with pay
  • Paid sick leave
  • Autonomy and ownership over projects
  • Path into the Enterprise or Enterprise Customer Success team
  • Opportunities for career progression and financial growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Campaign Structure ConsultingCreator SourcingBudget ManagementContent CreationPerformance Measurement
Soft Skills
Organizational SkillsTeaching AbilityExcellent Communication
Tools & Technologies
HubSpotWebinarsPlaybooksHelp-Center Content
Industry Keywords
Influencer MarketingE-commerceDTC BrandsSocial MediaCreator Pricing