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Presales Solutions Engineer – Collaboration
SHI International Corp.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing collaboration solutions, with a strong focus on customer requirements and technical validation. Proficient in managing partnerships and delivering effective demonstrations while maintaining relevant certifications across multiple collaboration platforms.
Highest-signal resume keywords
Presales Engineering ExperienceCollaboration Solutions DesignIntermediate Certifications in Collaboration PartnersData Center Infrastructure DesignTechnical Consulting Experience
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Partner with sales to design, position, and demonstrate collaboration solutions
- Lead customer discovery focused on collaboration and Modern Workplace requirements
- Lead basic customer solution design, including architecture recommendations, integration considerations, and deployment approach
- Translate customer requirements into solution designs using collaboration platforms, contact center platforms, telephony solutions, meeting room hardware, and supporting technologies
- Support fit-gap analysis, requirements mapping, and solution scoping
- Maintain intermediate certifications for 2–3 Modern Workplace and Collaboration partners
- Articulate capabilities for 4–6 collaboration partners, including positioning and differentiators
- Collaborate with partner technical teams to validate designs and align customer-facing strategies
- Deliver customer demonstrations for 4–6 partners
- Build and maintain demo environments, scripts, and use-case-driven talk tracks
- Present to technical and non-technical audiences, including IT leadership and business stakeholders
- Contribute customer feedback and field observations to technical strategy
- Contribute to solution briefs, demo assets, discovery guides, and reference architectures
- Participate in internal knowledge sharing and enablement sessions
- Support account teams with technical scoping, proposals, RFP/RFI responses, and solution validation
- Partner with Sales to communicate technical value, address objections, and recommend next steps such as workshops, pilots, and professional services
Requirements
What you’ll need- Completed Bachelor’s Degree or relevant work experience required
- 3+ years of experience in presales engineering, solutions engineering, or technical consulting within a VAR, integrator, MSP, or technology provider
- Ability to travel to SHI, Partner, and Customer Events
- Ability to earn and maintain intermediate certifications across 2–3 partners
- Ability to effectively support 4–6 collaboration partners
- Advanced certification in one or more of Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, or Nutanix preferred
- Experience working in complex Data Center sales opportunities
- Ability to design data center infrastructures including hybrid cloud, hyper converged, SDDC, infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms
- Strong knowledge of virtualization technologies, hypervisors, server virtualization, software-defined data center, containerization, and automation
- Ability to communicate and sell complex technical products or services by understanding customer needs and articulating value propositions
- Expertise in Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, and Nutanix
- Experience with disaster recovery, business continuity, and high availability solutions
Benefits
Comp & perks- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- Medical, vision, and dental benefits
- 401K
- Flexible spending
- World-class facilities and the technology you need to thrive – in our offices or yours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution DesignRequirements MappingFit-Gap AnalysisData Center Management PlatformsVirtualization TechnologiesHybrid Cloud DesignAutomationContainerizationDisaster Recovery SolutionsHigh Availability Solutions
Soft Skills
Effective CommunicationCustomer EngagementPresentation SkillsCollaborationTechnical Selling
Tools & Technologies
Collaboration PlatformsContact Center PlatformsTelephony SolutionsMeeting Room HardwareDell TechnologiesCiscoVMwareNetAppAWSAzure
Certifications & Qualifications
Bachelor's DegreeIntermediate Certifications in Collaboration PartnersAdvanced Certification in Dell TechnologiesAdvanced Certification in CiscoAdvanced Certification in VMware
Industry Keywords
VARIntegratorMSPTechnical ConsultingData Center SalesBusiness ContinuitySolution ValidationRFP/RFI ResponsesTechnical StrategyCustomer Discovery