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Account Manager
Sur GlobalPosted 10/22/2026full-timeRemote • Brazil, Argentina, Mexico, Costa Rica, Colombia, ChileMid-LevelSenior💰 $3,000 per monthWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client services and account management within influencer marketing, focusing on onboarding, campaign strategy, and creator management. Proficient in utilizing HubSpot for outreach and managing a diverse portfolio of brands while driving retention and revenue growth.
Highest-signal resume keywords
Client Services ExperienceInfluencer Marketing StrategyHubSpot ProficiencyCreator ManagementCampaign Strategy Consulting
About the role
Key responsibilities & impact- Own a book of about 200 brands on paid subscription plans, managing outreach, cadences and account notes in HubSpot
- Onboard new brands and get them to their first successful creator hire quickly
- Teach brands to use hiring tools for searching and filtering creators, judging profiles and past work, posting campaigns, reviewing applicants and buying packages
- Consult on influencer marketing strategy, including campaign goals, platform and creator tier selection, launch versus always-on content, and success measurement
- Advise on creator selection, briefs, content formats, fair pricing, usage rights and timing
- Turn one-off orders into repeat programs with campaign plans, content calendars and creator rosters
- Run check-ins and results reviews, showing what worked and setting up the next campaign
- Monitor usage and spend signals from automated alerts to identify at-risk accounts and intervene early
- Build scalable enablement such as playbooks, brief templates, webinars, help-center content and in-product or email nudges
- Identify brands with Enterprise potential and pass opportunities to the sales team, including upgrade and expansion opportunities
- Bring customer feedback to product and marketing
- Act as a strategic partner helping brands find, hire and pay social media content creators and run campaigns end to end
Requirements
What you’ll need- C1 equivalent English
- 3+ years in client services, account management or campaign strategy at an influencer marketing, social, creative or performance marketing agency, or at a creator marketing or ad platform
- Hands-on experience sourcing, briefing and managing creators for brand or UGC campaigns
- Customer success fundamentals: managing a book of business and outreach cadences in a CRM such as HubSpot
- Ability to consult on campaign structure, budgets and marketing strategy so clients invest more with confidence
- Comfort owning retention and revenue growth targets with commission tied to results
- A teacher’s instinct: you can show a customer what good looks like and make it repeatable
- Organization to manage many accounts at once while building resources that scale
- Excellent written and verbal English
- Experience working with brands in the US or Canadian market
- Customer success experience at a SaaS company or marketplace
- Knowledge of TikTok, Instagram and YouTube creator pricing and performance benchmarks
- E-commerce or DTC brand experience
- Experience creating training content or running webinars
- Paid media or ad platform account management experience focused on growing client spend
- Startup, builder mindset; comfortable spotting where automation or process improvements would help and pushing for them
- Only CVs submitted in English will be considered
Benefits
Comp & perks- Competitive Pay: US$3,000 per month base plus commission on the total creator spend across your book of business
- OTE about US$4,000 per month
- Eligible for spiffs (ad hoc bonuses) for finding Enterprise opportunities
- Yearly performance and compensation reviews with opportunities for raises
- 3 weeks of vacation
- Statutory holidays with pay
- Autonomy and ownership over projects
- Freedom to shape how things get done
- Opportunity for career progression and financial growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ManagementCreator SourcingBudget ConsultationE-commerce ExperienceTraining Content CreationPaid Media ManagementPerformance MarketingAccount ManagementRetention StrategiesRevenue Growth Targets
Soft Skills
Organizational SkillsTeaching AbilityExcellent Communication
Tools & Technologies
HubSpotWebinarsHelp-Center Content
Industry Keywords
Influencer MarketingSocial MediaDTC BrandsCreator PricingUS Market ExperienceCanadian Market Experience