Thomson Reuters

Technical Trainer

• Lead product training focused on Direct Tax Compliance, specifically ONESOURCE Tax Provision and related solutions
• Deliver virtual multi-client workshops and dedicated client sessions
• Provide onsite training when needed
• Partner with Curriculum Designers, Professional Services Implementers, and subject matter experts to identify training needs and delivery methods
• Co-create effective training with colleagues and external experts
• Stay current on tax technology, compliance practices, and market trends
• Update workshops, webinars, office hours, eLearning, videos, exams, and toolkits for product releases and accuracy
• Analyze learner feedback and training metrics to improve programs and close curriculum gaps
• Build and maintain product expertise across Direct Tax Compliance and the broader Direct Tax portfolio
• Use Thomson Reuters generative AI tools to accelerate work and improve deliverables
• Record time and engagement details for billing and utilization reporting
• Submit time and expense reports promptly
• Support training operations with attendance reports and other operational tasks
• Work in-office at least three days per week as part of a hybrid schedule

• Lead product training focused on Direct Tax Compliance, especially ONESOURCE Income Tax International and related solutions such as ONESOURCE Workpapers
• Deliver virtual multi-client workshops and dedicated client sessions, plus onsite training when needed
• Partner with Curriculum Designers, Professional Services Implementers, and subject matter experts to identify training needs and delivery methods
• Review and synthesize colleague and external expert input to co-create effective training
• Stay current on tax technology, compliance practices, and market trends
• Update workshops, webinars, office hours, eLearning, videos, exams, and toolkits to reflect product changes and improve accuracy and clarity
• Analyze learner feedback and training metrics to improve programs and close curriculum gaps
• Build and maintain product expertise across Direct Tax Compliance and the broader Direct Tax portfolio
• Use Thomson Reuters generative AI tools to accelerate work and improve deliverables
• Record time and engagement details for billing and utilization reporting
• Submit time and expense reports promptly
• Support training operations with attendance reports and other operational tasks
• Work in-office at least three days per week as part of a hybrid schedule

Data Scientist

• Define how data becomes a competitive and operational advantage across Transactional Compliance products
• Lead the shift from analytical outputs to AI agents, conversational tools, and self-service products
• Own product behavior measurement strategy across the portfolio
• Partner with engineering on event-driven data collection across the customer journey
• Guide evaluation of data storage and processing architecture
• Build, manage, and develop product analysts and data engineers
• Establish operating models for intake, prioritization, and delivery
• Serve as primary product analytics partner for product leadership
• Build relationships with peer analytics leaders across Thomson Reuters
• Translate technical and statistical findings into decision-ready narratives for product, engineering, and senior leadership

Senior Manager, Product Analytics

Program Manager

• Act as strategic product partner to product managers and technology teams across the business
• Identify, shape, and drive opportunities for editorial subject matter expertise to power customer-facing AI innovation
• Establish and own cross-functional reporting frameworks and ROI/utilisation metrics
• Demonstrate the value and impact of editorial subject matter expertise within AI product development
• Translate data, customer feedback, and audience insight into product decisions, trade-offs, and prioritisation
• Build scalable processes for editorial-to-product handoff
• Embed product discipline, including roadmaps, backlogs, and sprint rhythms, into editorial contributions to AI development
• Coach and upskill editorial subject matter experts in product thinking and ways of working
• Deliver regular reporting and progress updates to senior leadership
• Flag risks early and provide practical mitigation options
• Bring external product and platform best practice into a professional services/legal-tech environment

Senior AI Solutions Program Manager

Consultant

• Design, develop, and deliver learning solutions supporting onboarding and continuous development of Customer Service professionals
• Deliver product and process training in live, virtual, and blended environments
• Manage training logistics, including scheduling, registration, and attendance tracking
• Develop curricula and reference guides for Customer Service professionals
• Conduct needs analysis to determine training needs and delivery methods
• Partner with Training, Quality, Customer Service leadership, and internal stakeholders on needs-based training
• Measure training program effectiveness and use data to enhance learning experiences
• Evaluate customer contacts and provide feedback and coaching
• Develop communication vehicles for training and quality programs
• Participate in quality and calibration sessions as a subject matter expert
• Create learning materials including facilitator guides, online training, self-study guides, case studies, demonstrations, and simulations
• Consult with stakeholders on leveraging training to support business plans and goals
• Apply adult learning principles to curriculum components
• Build and document business cases for learning and development investment
• Lead training project management across planning, resourcing, evaluation, and improvement
• Adjust learning approaches, course structures, and timelines in a fast-paced environment
• Align learning objectives with strategic goals

Senior Learning Management Consultant

Accountant

• Provide support for indirect tax audits and ensure compliance across all jurisdictions
• Set up and maintain sales tax product codes in SAP, ensuring accurate classification
• Monitor and update tax matrices to meet evolving compliance requirements
• Review and analyze sales and use tax, annual reports, and business license matters
• Collaborate on research and planning initiatives related to indirect tax issues and regulatory changes
• Assist with configuration and troubleshooting of sales and use tax systems and system implementations
• Ensure business segments have robust processes and records to support exempt sales
• Provide actionable indirect tax advice and ongoing support to business segments
• Participate in due diligence processes and acquisition integrations from a tax compliance perspective
• Prepare Voluntary Disclosure Agreement documents and manage associated filings
• Assist with indirect tax projects and initiatives as business needs arise

Senior Tax Accountant

Sales

• Provide strategic and operational leadership across the Corporates Enterprise business
• Drive sales growth, revenue, customer retention, and commercial excellence
• Lead and develop a high-performing account management organization
• Define and execute growth strategies to expand market share and maximize revenue
• Establish sales discipline, predictable business rhythms, sales standards, and accountability for commercial targets
• Manage pipeline and forecasts, ensuring coverage, rigor, accuracy, and accountability
• Coach and develop sales leaders and teams
• Identify and execute upsell and co-sell opportunities, optimize product mix, and deepen customer engagement
• Benchmark performance, assess territory potential, identify opportunities, and contribute to quota and commercial planning
• Drive integrated customer planning and engage directly with customers and partners
• Partner with Industry and Product Specialists on go-to-market initiatives and customer solutions
• Foster a high-performing, collaborative, and results-oriented sales culture

Sales Director

DevOps Engineer

• Handle DevOps and middleware requests for development, staging, and production environments
• Operate web applications in an Amazon AWS cloud environment, incorporating AI tools to optimize development, operations, and incident resolution
• Provision and configure AWS environments
• Implement monitoring and monitor web applications
• Deploy web applications developed by the company
• Automate repetitive processes for development, testing, and DevOps teams
• Use generative AI and autonomous agents for scripting, testing, diagnostics, log analysis, troubleshooting, and event correlation
• Use IDEs with integrated AI and create or manage custom skills and prompts
• Develop and implement backup, restoration, and disaster recovery plans
• Install, configure, and administer Windows and Linux services
• Manage and support the server patching lifecycle

DevOps Engineer – Mid-Level

People Operations

• Lead, coach, and develop a team of 6 HR professionals at Manager and Senior Manager level
• Set the strategic direction for UKI People & Leader Advisory
• Lead transformation of the HR advisory model across UKI
• Redesign workflows, simplify processes, clarify ownership, and create scalable ways of working
• Lead AI enablement in HR advisory workflows using AI, automation, knowledge tools, and digital solutions
• Build team capability in responsible and effective use of AI-enabled tools
• Lead change management for new technologies, processes, service models, and ways of working
• Oversee day-to-day Tier 2 HR advisory delivery across the UK and Ireland
• Act as senior advisor and escalation point for complex, sensitive, and high-impact people matters
• Provide guidance on performance, conduct, policy interpretation, investigations, conflict resolution, and employment exits
• Enable managers through guidance, toolkits, coaching, and training
• Support performance management, compensation consultation, and workforce planning
• Partner with HR, Legal, Compliance, Rewards, and business leaders
• Provide local HR advisory support for mergers, acquisitions, integrations, and transformation initiatives
• Partner with site and business leadership on engagement, employee listening, and organizational health
• Coordinate people support during crisis events and workplace disruptions
• Use data, case trends, stakeholder feedback, and operational insights to identify risks and improve processes
• Bring external perspective and leading practices to evolve the UKI advisory model and support European scalability

Director, People & Leader Advisory

Business Analyst

• Conduct business and requirements sessions with client stakeholders
• Formulate requirement definition documents for sign-off to support finalizing the technical solution and test planning
• Acquire ONESOURCE Global Trade Management product knowledge and learn related business operations and systems
• Consult with internal and external customers and provide recommendations to the project implementation team
• Translate clients' business processes and policies into solutions
• Engage with Product Management, Engineering, and other key Thomson Reuters teams to deliver end-to-end solutions
• Prepare and support execution of test scripts and test cases
• Train end users and customer development staff on product functionality aligned with business processes
• Complete tasks independently

Business Analyst – Global Trade

Software Engineer

• Build and ship end-to-end features from written requirements through design, implementation, code review, and production
• Own straightforward projects with moderate guidance
• Develop across frontend, backend, and data layers with attention to performance and security
• Work directly with database schemas and query performance
• Apply AI coding and testing tools and help build AI capabilities into the product
• Translate business requirements into appropriate AI-enabled or non-AI solutions
• Learn and document core product services to distribute knowledge across the team
• Read unfamiliar code, perform root cause analysis, troubleshoot production behavior, and address automated code-quality issues
• Contribute to automated testing strategy and continuous integration and delivery pipelines
• Participate in design discussions, agile ceremonies, and cross-team work with Product
• Build relationships with product users and collaborate across time zones, often in writing
• Share knowledge and support colleagues

• Assist with onboarding new hires, including preparing training materials and completing necessary paperwork
• Support the HR team with administrative tasks and office administration
• Organize and maintain accurate and confidential HR records and documentation
• Communicate with employees and management regarding HR policies and procedures
• Collaborate with the HR team on special projects and initiatives
• Contribute to a positive and collaborative work environment through teamwork

HR Intern – People Governance and Compliance

Product Manager

• Define and communicate the product strategy for the SMB segment
• Track trends and regulatory, tax, and operational changes affecting small and medium-sized businesses
• Ensure that the product portfolio meets the real needs of the market
• Partner with other Product Managers to ensure an integrated and consistent experience for SMBs
• Evaluate the usability, pricing, complexity, and value delivered by solutions
• Identify opportunities to create integrated solutions
• Serve as a subject-matter expert in SMB financial processes, including ERP, Accounts Payable, Accounts Receivable, and tax processes
• Translate regulatory and technical requirements into simple, efficient solutions
• Support Product and Development teams in defining the best solutions
• Conduct market research and customer validation
• Monitor adoption, satisfaction, and retention metrics
• Perform market benchmarking and competitive analysis
• Mentor Product and Development teams on the needs of the SMB segment
• Influence roadmaps, priorities, and strategic decisions
• Represent the SMB customer perspective in executive forums and strategic meetings

Senior Product Manager – SMB

Account Executive

• Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
• Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create sales and renewal strategies
• Act as a customer advocate within the company
• Meet or exceed established goals, KPIs, and performance metrics
• Drive new customer acquisition through strategic sales initiatives
• Identify, pursue, and close new sales opportunities within the assigned territory or market segment
• Upsell and cross-sell to existing customers to maximize revenue
• Serve as the primary point of contact for customer inquiries and issues
• Foster long-term relationships with key customers and stakeholders
• Ensure high customer satisfaction and loyalty
• Collaborate with customer success for onboarding and continued customer success
• Lead customer meetings and develop presentations for complex sales opportunities
• Understand customer business needs and challenges
• Present tailored solutions demonstrating how products solve specific problems
• Conduct regular business reviews aligned with customer goals
• Work with solution consultants to develop tailored solutions
• Coordinate with professional services for timely implementation
• Partner with Partnerships & Alliances for growth and strategic account planning
• Provide customer feedback to inform product development and marketing strategies
• Drive new business growth in existing accounts through targeted upsell and cross-sell campaigns for Thomson Reuters Legal and Compliance products

Enterprise Account Executive – Legal & Compliance

• Lead the delivery of end-to-end product experiences across the core audit product portfolio
• Shape and deliver next-generation audit workflows
• Create AI-native, intuitive, and high-value product experiences
• Engage with customers to understand their workflows and advocate for their needs internally
• Refine product strategy and define success metrics
• Prioritize roadmap investments
• Own the vision, direction, and priorities for a strategic area of the audit product portfolio
• Translate customer needs into clear product requirements and compelling roadmaps
• Partner with engineering and design to deliver high-quality, reliable audit workflows
• Use data, customer insight, and experimentation to guide prioritization and iteration
• Own product outcomes, performance, and customer experience
• Contribute to product culture and mentor junior product managers when needed

Technical Trainer

Technical Trainer

Senior Manager, Product Analytics

Senior AI Solutions Program Manager

Senior Learning Management Consultant

Senior Tax Accountant

Sales Director

DevOps Engineer – Mid-Level

Director, People & Leader Advisory

Business Analyst – Global Trade

Software Engineer

HR Intern – People Governance and Compliance

Senior Product Manager – SMB

Enterprise Account Executive – Legal & Compliance

Principal Product Manager