Trulieve

Manager

• Maintain high standards of inventory and cash control across assigned retail locations
• Ensure compliance with state-mandated regulatory requirements
• Oversee a strategically deployed Profit Protection team within a designated geographic area
• Safeguard company assets, promote operational integrity, and reduce profit loss
• Build collaborative relationships with senior leaders and cross-functional partners
• Develop and execute inventory strategies with state leadership
• Coordinate monthly and quarterly physical inventory counts
• Review inventory results, identify trends, and implement corrective action plans
• Support inventory controls including receiving, transfers, verification, organization, and count preparation
• Lead investigations into internal and external theft
• Review exception-based reports and analyze CCTV
• Conduct employee interviews using Wicklander & Zulawski techniques
• Collaborate with Security teams on covert surveillance and randomized monitoring
• Develop and maintain investigative awareness and compliance programs
• Drive investigations through resolution, including prosecution when warranted
• Conduct weekly and monthly store assessments
• Lead or participate in profit protection training sessions
• Facilitate meetings focused on preventing inventory and cash loss
• Partner with Operations, Compliance, HSE, Security, and other business units
• Enforce company policies and procedures across locations
• Lead and perform internal audits of complex business processes

Retail Profit Protection Manager

Associate

• Create labels, calculate cannabinoids, maintain printers and programs
• Review strain names, types, variables, and overall label quality
• Maintain daily inventories of labels created, reprinted, used, wasted, and rejected
• Restock printheads, ink, labels, and other inventory
• Complete daily print jobs promptly while maintaining label quality
• Document approved labels and complete daily logs summarizing reworks
• Operate printer equipment according to instructions and call for repairs
• Package medical marijuana derivatives accurately and efficiently into appropriate containers
• Label containers appropriately
• Package products in totes for stores
• Inspect products to ensure all labels are present
• Organize finished-goods racks
• Pull orders for the Packaging department
• Move work orders to storage locations
• Maintain a safe and healthy work environment by following standards, procedures, and legal regulations
• Perform other duties as assigned

Fulfillment Associate

• Lead and supervise store personnel
• Track and manage inventory
• Achieve key performance metrics
• Ensure efficient daily store operations
• Maintain regulatory compliance with state-specific regulations
• Deliver exceptional customer experience
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Review, communicate, and enforce company SOPs and communicate changes to employees
• Evaluate employee performance and identify hiring and training needs
• Coach, train, and develop the team to meet objectives
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Schedule effectively within the labor budget
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

General Manager

• Guide customers through their cannabis journey by educating them on benefits, potential side effects, products, and effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and elevated patient service
• Assist Managers and Shift Supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional team tasks as assigned
• Perform delivery associate duties as needed, including following policies and procedures
• Process online orders, including deliveries, within a 2-hour timeframe

Dispensary Associate

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and elevated patient service
• Facilitate customer purchases in accordance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders accurately, efficiently, and on time
• Follow Trulieve policies and procedures
• Work with the leader on duty and management to enhance customer experience and resolve issues
• Assist customers with product or device issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Process online orders, including deliveries, within a two-hour timeframe as online support
• Perform delivery associate duties as needed

Dispensary Associate – Part Time

Technician

• Support extraction and production operations
• Inspect incoming flower and pre-roll batches for moisture, texture, quality, and size
• Ensure proper bud size, weigh and package flower, fresh frozen material, and/or trim during and after machine operation
• Perform auxiliary duties such as filling socks, retrieving material, and monitoring ovens
• Support the Extraction Technician II in operations
• Perform basic machine setup, inventory documentation, and record operating metrics
• Conduct routine equipment checks and minor operational adjustments
• Complete paperwork checks and preventive-maintenance documentation
• Report equipment issues to leads and Facilities and Maintenance
• Verify sealing machines operate correctly and meet seal standards
• Clean equipment, supplies, and work areas and complete verification paperwork according to cGMP and maintenance standards
• Maintain detailed task records for documentation and traceability
• Collaborate with Facilities and Maintenance and leadership to resolve documentation issues
• Monitor equipment performance according to SOPs and escalate anomalies or concerns
• Notify leads of quality, machine-operation, and material challenges and fixes performed
• Perform other duties assigned by management

Extraction Technician I

• Perform incoming inspections of flower and pre-roll batches, including moisture, texture, quality, and size
• Ensure proper bud size per brand standard; weigh and package flower and/or pre-rolls
• Receive raw batches and ensure appropriate storage
• Verify quality and quantity of raw batch items in kits
• Sort batch items by type and complete verification paperwork
• Store the same type of batched items together
• Perform counts and complete required documentation
• Seal bags, jars, and tubes and inspect seal quality
• Prepare and apply product labels manually or with applicator equipment
• Complete cleaning verification paperwork and use PPE according to cGMP and Trulieve standards
• Clean counters, floors, and work areas to maintain a safe, compliant environment
• Monitor product quality and quantity during production and packaging
• Operate and fill automated packaging and pre-roll equipment
• Notify leads about quality, machine-operation, and material challenges
• Perform other duties assigned by management
• Reports to the Manufacturing Supervisor or Team Lead

Flower Technician I

Financial Planning and Analysis

• Maintain accurate records of telecom assets and services, including mobile devices, circuits, voice services, network connectivity, service ownership, cost center assignments, and lifecycle status
• Audit telecom inventory to ensure services, devices, billing records, and internal records are properly aligned
• Support onboarding, employee transfers, service upgrades, and decommissioning of telecom services and equipment
• Coordinate telecom Moves, Adds, Changes, and Disconnects (MACDs) with internal teams, vendors, and service providers
• Monitor the telecom inventory lifecycle and identify unused, inactive, underutilized, or duplicate services for review and potential elimination
• Assist with telecom invoice validation by comparing billing details to service inventories, purchase orders, contracts, and supporting records
• Investigate telecom inventory or billing discrepancies and coordinate resolution with vendors and internal stakeholders
• Enter and maintain purchase requisitions and purchase orders for telecom and other IT Finance requests in accordance with established procurement processes
• Gather, organize, and provide documentation in support of requested internal and external audits
• Prepare recurring and ad hoc telecom and IT Finance reports as requested
• Maintain organized documentation to support record retention, audit readiness, internal controls, and company policies
• Assist with process documentation and other operational support activities for Telecom and IT Finance as assigned

Telecom Financial Analyst

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in compliance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders accurately, efficiently, and promptly
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform other tasks assigned by management
• Perform additional team tasks as needed, including delivery associate and online support responsibilities
• Process online orders, including deliveries, within a two-hour timeframe

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Facilitate customer purchases in accordance with State regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Assist Managers and Shift Supervisors with returns according to company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve policies and procedures
• Work with the leader on duty and management to enhance customer experience and resolve customer issues
• Assist customers with product or device issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• As needed, perform delivery associate duties, including following delivery policies and driving with a valid license and clear record
• As needed, process online orders, including deliveries, within a 2-hour timeframe

• Operate flower packaging and automated label application equipment
• Inspect incoming cannabis flower and pre-roll materials for moisture, texture, quality, size, and specifications
• Weigh and package flower and pre-rolls during and after machine operation
• Set up and perform changeovers on pre-roll, packaging, and labeling equipment
• Operate and monitor at least three packaging machines, including sealers, label printers, Apollo, Combi lifts, and Paxium
• Troubleshoot equipment and escalate complex issues to maintenance
• Conduct and document routine equipment checks and minor operational adjustments
• Complete paperwork checks and preventive-maintenance documentation
• Verify sealing machines operate correctly and meet standards
• Prepare, print, and apply product labels manually or using equipment
• Ensure equipment cleaning, verification paperwork, and PPE processes meet cGMP and Trulieve standards
• Train Flower Packaging Technician II employees on packaging, machine filling, labeling, and related duties
• Maintain detailed task records for documentation and traceability
• Collaborate with Facilities, Maintenance, leads, and leadership to resolve equipment and documentation issues
• Monitor equipment performance according to SOPs and report quality, machine, material, and repair issues
• Perform other duties assigned by management

Flower Technician III

• Guide customers through their cannabis purchasing journey
• Educate customers about cannabis products, benefits, and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, and compassion to patients
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Process online orders, including deliveries, within a two-hour timeframe as needed
• Perform delivery associate tasks as needed

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in accordance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders accurately, efficiently, and on time
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues and help resolve concerns
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional team tasks assigned by management, including delivery-associate duties when required
• Process online orders, including deliveries, within a two-hour timeframe

Dispensary Associate, Part Time

Supply Chain

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Monitor and maintain store inventory and ensure inventory reporting accuracy
• Ensure regulatory compliance with all state-specific regulations
• Review, communicate, and enforce company SOPs and communicate changes to employees
• Conduct inventory audits and required cycle counts with management
• Perform system adjustments and participate in root-cause analysis and corrective actions
• Perform key-holding supervisor duties, including opening and closing procedures and basic staff supervision
• Maintain brand standards in visual merchandising
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Maintain confidentiality and compliance
• Perform other tasks assigned by management

Associate Inventory Manager

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Monitor and maintain store inventory and ensure accurate inventory reporting
• Ensure compliance with state-specific regulations
• Review, communicate, and enforce company SOPs and communicate changes to employees
• Conduct inventory audits and required cycle counts with management
• Perform system adjustments and participate in root-cause analysis and corrective actions
• Perform key-holding supervisor duties, including opening and closing procedures and basic staff supervision
• Maintain brand standards in visual merchandising
• Handle and resolve patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management