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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in audit workflows and methodologies, translating audit knowledge into customer enablement and product adoption. Proven ability to build and manage relationships with senior stakeholders while driving customer success in a B2B SaaS environment.
Highest-signal resume keywords
Audit ExperienceCustomer Success ManagementStakeholder Relationship BuildingAudit Workflows UnderstandingACA Certification
About the role
Key responsibilities & impact- Onboard audit teams and drive customer enablement
- Build product champions and lead change management to ensure adoption and value realization
- Guide clients in translating audit workflows and objectives into effective platform use
- Build and manage senior stakeholder relationships with partners, decision-makers, and innovation leaders
- Identify and advance expansion opportunities with Sales
- Support renewals and growth within existing accounts
- Channel customer insights to Product and influence roadmap priorities
- Partner with the regional sales team across the sales and post-sales cycle
Requirements
What you’ll need- 2+ years of audit or public accounting experience
- Ideally 1+ year of experience in Customer Success or a client-facing B2B SaaS role
- Bachelor’s degree + ACA or similar certification is preferred
- Hands-on experience managing audits
- Strong understanding of audit workflows and methodologies
- Ability to translate audit expertise into customer enablement, goal-setting, and product adoption
- Strong communication skills and executive presence
- Track record of building trusted relationships with firm leadership and senior stakeholders
- Working knowledge of UK GAAP is a plus
- Ability to work onsite at the London office 3 days per week
Benefits
Comp & perks- Hybrid work arrangement
- Opportunity to work with an AI-powered accounting and audit platform
- Collaboration with regional sales, Product, and customer-facing teams
- Opportunity to influence product roadmap priorities and continuous improvement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Audit ManagementB2B SaaS ExperienceCustomer EnablementGoal-SettingProduct Adoption
Soft Skills
Strong Communication SkillsExecutive PresenceRelationship Building
Certifications & Qualifications
ACA Certification
Industry Keywords
Public AccountingUK GAAPChange ManagementSales CycleCustomer Insights