U.S. Bank

Artificial Intelligence

• Advance quality, efficiency, and delivery confidence across Home Lending Delivery platforms
• Lead testing strategy and execution for AI-enabled, automation-supported, and traditional technology initiatives
• Ensure testing practices are traceable, auditable, risk-based, and aligned to enterprise standards
• Plan, coordinate, and govern testing activities across AI-enabled solutions, automation initiatives, platform enhancements, integrations, and data-driven delivery efforts
• Serve as tactical quality leader for assigned initiatives
• Ensure test planning begins early and acceptance criteria are testable
• Clarify risks, manage defects effectively, and provide business stakeholders confidence in release readiness
• Apply traditional test leadership and emerging AI quality practices
• Partner with technology, automation, data, product, business, risk, and vendor teams to validate system behavior and AI-supported outputs
• Coordinate day-to-day testing activities across onshore, offshore, vendor, and cross-functional delivery teams
• Schedule meetings, plan agendas, confer with business line leaders, document findings, and deliver verbal and written presentations
• Develop test schedules, review testing plans, track test issues, and report test results

AI-Focused Test Lead

Account Manager

• Source, manage, and expand client relationships while driving revenue growth
• Develop new deposit, treasury management, and payment opportunities
• Retain and deepen existing customer relationships
• Manage non-credit risk across a customer portfolio involving complex financial transactions, relationships, deposit structures, and payment solutions
• Support emerging technology clients with annual revenues under $250 million
• Monitor and enhance the profitability of assigned relationships
• Build relationships with customers by understanding their businesses and identifying appropriate deposit and payment solutions
• Recommend product and service solutions based on customer needs and data analysis
• Provide consultative solutions to Technology, Media, Telecom, FinTech, and Digital Assets customers
• Resolve customer issues and serve as liaison with relevant departments, divisions, and subsidiaries
• Prospect for new deposits, treasury management, payment, and related business opportunities
• Develop and implement strategies using deposits, cash management, asset management, trust and custody, fund services, investment, and other bank products
• Coordinate with product partners to implement solutions and ensure superior service
• Capitalize on cross-sell opportunities through broad knowledge of bank products and services
• Liaise between TMT, FinTech, Digital Assets groups, and other departments to ensure customer satisfaction
• Build credibility with portfolio management, credit risk management, product partners, and other internal stakeholders
• Work across the company to manage customer relationships
• Deliver presentations and written communications to clients, partners, and internal stakeholders

Relationship Manager – Emerging Tech Deposit & Payment Solutions

Account Executive

• Develop and manage a pipeline of new healthcare merchant payment opportunities through prospecting, internal referrals, portfolio reviews, centers of influence, industry events, and strategic partnerships
• Lead consultative discovery conversations covering how clients accept, process, fund, reconcile, secure, and report payments across in-person, online, mobile, recurring, and integrated channels
• Assess clients’ broader payments ecosystems, including acquiring, gateways, point-of-sale solutions, card and ACH acceptance, tokenization, funding, chargebacks, fraud controls, PCI compliance, data security, software integrations, and reporting
• Evaluate healthcare workflows including patient collections, pre-service and point-of-care payments, post-visit balances, card-on-file, payment plans, text-to-pay, online bill pay, auto-posting, reconciliation, and practice management, EHR/EMR, and revenue cycle integrations
• Design and present tailored payment strategies to improve revenue growth, receivables, administrative efficiency, patient and staff experiences, and banking relationship value
• Coordinate with product, pricing, underwriting, risk, technical, implementation, service, and banking partners from discovery through onboarding, activation, and ongoing relationship management
• Build relationships with Healthcare Relationship Managers, Business Bankers, Treasury Management partners, branches, and referral sources
• Prepare proposals, demonstrations, business cases, and executive presentations
• Maintain opportunity, activity, pipeline, and forecast information in Salesforce or designated systems
• Meet or exceed goals for revenue, sales, approvals, activations, relationship expansion, client retention, and partner engagement
• Stay current on healthcare market trends, payment technologies, competitors, regulatory expectations, network rules, and emerging payment methods
• Manage client and bank information responsibly in accordance with applicable laws, regulations, risk standards, and internal policies

Healthcare Payments Sales Consultant – Outside Sales Merchant Payments

Advisor

• Retain and grow medium to large size high net worth client relationships
• Build a team of Banking, Trust and Investment professionals around clients
• Meet and exceed client needs
• Handle complex wealth and relationship management issues
• Provide counsel and expert advice across all areas of Wealth Management

Senior Private Wealth Advisor

Banker

• Build relationships with customers through face-to-face engagement
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on customers’ goals and needs
• Originate and close consumer loans
• Open accounts
• Open and/or close the branch

Relationship Banker

Engineering Manager

• Lead the design, development, implementation, and operationalization of U.S. Bank’s enterprise architecture operations, tooling, and technology intelligence capabilities
• Lead and mentor a product team of engineers
• Translate business requirements into scalable, secure, and resilient technical solutions
• Partner with stakeholders across product, business, risk, and security functions
• Redesign architecture operational processes and build automations using AI, process tooling, and code
• Build automations to collect business process data and enable an enterprise process intelligence repository
• Build and deploy process automation solutions on the cloud and with SaaS products
• Design and implement an enterprise meta model graph acting as a digital twin of U.S. Bank’s IT operations
• Transform data into consumable data products using data transformation tools such as VaultSpeed
• Integrate and leverage analytics capabilities such as Databricks and Snowflake
• Develop scalable, maintainable Python applications using microservices-based architectures
• Apply secure coding standards and robust data handling practices for regulated environments
• Build and manage CI/CD pipelines supporting automated testing, deployment, and release management
• Enforce engineering best practices including code reviews, testing, and documentation
• Implement, configure, and augment Enterprise Architecture and Process Mining tooling
• Analyze and redesign architecture processes

Software Engineering Director – Enterprise Architecture

• Own the end-to-end client experience and serve as the primary point of accountability for Payments relationship client satisfaction, service quality, and relationship health
• Build deep, long-term client relationships based on trust, responsiveness, and understanding of client business objectives
• Conduct regular client reviews to assess satisfaction, identify service gaps, and proactively address client needs
• Partner with product, trading, and coverage teams to deliver coordinated solutions across PMI and U.S. Bank capabilities
• Drive organic growth by identifying cross-selling opportunities aligned with client needs
• Advocate for clients and translate feedback into improvements in products, processes, and service delivery
• Ensure disciplined execution and follow-through on client commitments
• Maintain governance and risk awareness in client activities
• Collaborate with Legal, Compliance, Risk, Finance, and other control partners
• Assess risk and reward in client engagements while protecting the firm’s reputation and client trust
• Adhere to applicable policies, procedures, and codes of conduct
• Complete required corporate and business line training
• Follow account opening procedures and internal suspicious activity referral processes
• Work with customers to understand normal account activity where appropriate

Client Executive

QA Automation Engineer

• Design, develop, and support network automation solutions across enterprise environments
• Build and maintain ServiceNow applications, workflows, and integrations using Flow Designer, IntegrationHub, Catalog Items, Business Rules, Script Includes, and Service Portal
• Develop Python-based automation services and reusable frameworks
• Create and support REST API integrations between ServiceNow and enterprise platforms
• Automate provisioning, asset management, compliance validation, and reporting
• Automate processes across SD-WAN, routing, switching, firewalls, load balancing, DNS, and cloud networking services
• Develop and maintain GitLab CI/CD pipelines, automated testing frameworks, and deployment processes
• Design self-service solutions and workflow orchestration capabilities
• Partner with network, security, and governance teams on automated compliance, attestation, approval, audit, and policy enforcement workflows

Automation Engineer 5 – ServiceNow automation platform

• Prospect and develop new business for the bank, spending 65–70% of time on these activities
• Build, develop, cultivate, and manage new and existing relationships with business clients
• Recommend financial solutions based on each client's unique goals and needs
• Serve as the primary advisor for business clients
• Deliver financial expertise and client-centric solutions that build strong, long-term relationships
• Assess and attend to clients' banking needs
• Collaborate with internal partners to deliver a One Bank set of solutions
• Conduct consistent outbound marketing activity, including cold calling and attending networking events

Business Banking Relationship Manager

• Serve as a Payments Facilitator orchestrating payment and deposit solutions across client segments
• Lead end-to-end solution selling across Payments – Merchant & Institutional
• Simplify go-to-market activities and elevate client conversations
• Prioritize payment opportunities for Institutional Client Group Relationship Managers
• Deliver a holistic consultative experience integrating liquidity and investments, receivables, payments, commercial cards, merchant services, and trade
• Deliver year-over-year revenue growth, expand relationships, and minimize attrition through account planning and executive multi-threading
• Lead discovery conversations to understand client needs
• Translate client needs into integrated solutions by engaging product specialists and implementation teams
• Serve as the single point of contact for payments strategy
• Structure and lead client discussions aligned with business priorities and payment trends
• Track engagement, pipeline, and solution design stages using Deepening Dashboards and Salesforce
• Coordinate with ICG Relationship Managers throughout the sales cycle
• Identify and prioritize payment opportunities within ICG RM portfolios
• Provide insights on client segmentation, product fit, and revenue potential
• Coordinate pricing across payment products including CPS, MPS, FX, and Prepaid
• Partner with product and finance teams to manage margin and profitability

Healthcare Payments Sales Consultant

Manager

• Operate remotely while frequently traveling in various cities within the assigned district in the Chicago/Pullman/Naperville area of Illinois
• Develop business and sales within the Small Business and Branch Banking segment for companies with less than $2.5M in revenues
• Develop a pipeline of opportunities through self-sourced prospecting and partnering with Business Banking Specialists and Branch colleagues
• Prospect and manage a pipeline of opportunities with companies under $2.5M in revenue
• Execute targeted merchant sales strategies and successful campaigns
• Report on activity and progress toward objectives
• Build and maintain strong relationships with key stakeholders and bank partners

Merchant Payment Services Market Manager

Compliance

• Partner with the assigned Line of Business, Risk/Compliance/Audit professionals, and RCA Managers to create, implement, maintain, review, or oversee an effective risk management framework
• Participate in projects and activities ensuring compliance with applicable federal, state, and local laws and regulations
• Identify gaps and inform solutions that minimize losses from inadequate internal processes, systems, or human errors
• Identify, respond to, and escalate risks as appropriate
• Serve as a functional liaison between the Line of Business and Lines of Defense
• Partner with Regulatory Affairs, Corporate Compliance, internal review partners, and stakeholders on regulatory, audit, and compliance engagements
• Facilitate and challenge exam, audit, and review responses and meeting materials
• Drive issue resolution processes, including issue identification, project management, milestone development, status reporting, risk escalation, evidence documentation, testing activities, resolution memorandums, and validation
• Support business-line issue identification and resolution oversight, including coordination with compliance specialists, feedback, effective challenge, meeting routines, escalation discussions, and status reporting
• Escalate concerns such as potential exam/audit issues, overdue milestones, and potential extensions to management
• Perform other assigned projects

Compliance Exam, Audit, Issue Coordinator

• Develop profitable new business account relationships
• Increase profitability from existing accounts
• Identify business opportunities based on knowledge of clients, markets, products, and services
• Make sales presentations to existing and prospective clients
• Inform clients and prospects of the benefits of the organization's products and services
• Implement and maintain an effective referral network and call program to promote sales
• Spend the majority of work time within the assigned territory meeting with clients, prospects, and business partners

Merchant Services Market Manager

Software Engineer

• Configure and develop complex application systems using existing and emerging technology platforms
• Consult with business users on requirements gathering, system design, configuration, and implementation
• Design, code, test, debug, document, maintain, and modify high-complexity computer programs
• Participate in application architecture functions, including estimating timelines, costs, and project tasks
• Recommend business improvements focused on core architecture, technology strategies, and standards
• Guide others through change impact analysis
• Establish, refine, and integrate development and test environment tools and software
• Create and recommend improvements to unit test plans and testing processes
• Collaborate with teams throughout the software development lifecycle, including design, development, and testing
• Design basic and detailed program specifications while managing interfaces, service levels, standards, and configurations
• Guide technical staff and business partners in investigating, reviewing, and solving complex multidisciplinary business problems
• Monitor operating efficiency and organizational needs of existing application systems
• Identify opportunities to fine-tune and optimize applications and recommend technical solutions
• Work closely with the Delivery Manager, IT development, Architecture groups, and multiple lines of business

Application Developer

Data Scientist

• Lead a dedicated cross-functional pod focused on a defined client segment, life event, lifecycle stage, or emerging growth opportunity
• Identify future sources of client and enterprise value through analysis of market trends, competitive dynamics, consumer behavior, client needs, and industry developments
• Evaluate market attractiveness, opportunity size, strategic fit, and business impact of potential growth initiatives
• Collaborate with Product, Marketing, Channels, Analytics, Finance, Strategy, Customer Experience, and Lines of Business to develop growth hypotheses and value propositions
• Build business cases assessing opportunity potential, financial impact, investment requirements, risks, and strategic tradeoffs
• Translate strategic opportunities into hypotheses, test plans, learning agendas, success measures, and decision frameworks
• Present findings and recommendations to senior leaders and stakeholders
• Lead pilots and proof-of-concept initiatives to validate growth opportunities
• Partner with Product, Marketing, Branch, Channel, Analytics, and Technology teams to execute and monitor initiatives
• Establish success metrics and performance benchmarks
• Analyze results and recommend whether initiatives should scale, iterate, pivot, or stop
• Monitor client engagement, adoption, satisfaction, retention, and business outcomes
• Define, measure, and refine financial assumptions, expected benefits, and economic impacts
• Communicate outcomes, risks, investment tradeoffs, learnings, and strategic implications to Studio leadership and executive stakeholders
• Influence and align stakeholders across multiple businesses and functions without formal authority
• Coordinate Lines of Business and enterprise partners to ensure feasibility, readiness, and organizational support
• Clarify priorities, decision points, dependencies, and accountability across matrixed teams
• Prepare validated opportunities for transition into scalable operating models